FAO 32Red group (IT stuff)

[Seventh777]

I rang up a few weeks ago and spoke to Pat (iirc Irish guy, if he is ever in my neck of the woods I will take him out for a few beers lol), regarding a banking error at Golden Lounge, after a long chat to which he reliably informed me the IT guys were working on the problem I decided to play at another casino from their group. I logged into Dash to be faced by the same problem and shortly after it was the same at Nedplay, I rang up again and told Pat that the problem had now spread to all their casinos bar 32Red.

So, this problem has now been fixed, but, it has created another, whenever I play at any of the three casinos affected by this I suffer constant script error spam, my IE settings are script error notifications disabled which leads me to believe it is a problem your end, here is the error window, notice it is a banking error even though i`m not in the banking area, these appear as soon as I log on and re-appear every minute or so..........

error.jpg

error2.jpg

Thanks in advance .

P.S.

These are bloody annoying lol.

[plasticnote]

I have the same problem at dash.

There is a work around, when the 1st popup window appears, do not click
any buttons and drag the popup window out of the desktop, hide it.

There will be no more popup windows.

cheers

[ilovejesus]

i also have same problem when i play at dash

[GrandMaster]

So, this problem has now been fixed, but, it has created another, whenever I play at any of the three casinos affected by this I suffer constant script error spam, my IE settings are script error notifications disabled which leads me to believe it is a problem your end, here is the error window, notice it is a banking error even though i`m not in the banking area, these appear as soon as I log on and re-appear every minute or so..........

You can tell Internet Explorer not to notify you of script errors, it is somewhere in the advanced settings.

[Seventh777]

You can tell Internet Explorer not to notify you of script errors, it is somewhere in the advanced settings.

I have all the respective ones disabled/enabled bud, also pop up blockers disabled, and Java script settings are how they should be, these errors only started after the banking error problem at 32Red`s end was fixed .

[Seventh777]

Thank you for the email Ben , I forgot to mention that I reinstalled and that didn`t work either .

[AudiManinBoro]

Yeah the script pop up errors occur with me too at 32Red but mostly on casino startup. Really needs to be fixed thought as it is slightly annoying

[chayton]

I'm getting runtime errors - I get this one 4 times at startup @ 32Red, then sometimes when I load another page (cashier/promos/etc)

error-red.jpg

And at the rest I get this one - most of the time it's between 1-3 times on startup - but yesterday (or the day before?) I was playing a tourney @ Golden Lounge and this was popping up every couple of minutes.

error-dash.jpg

[chayton]

Thank you for the email Ben , I forgot to mention that I reinstalled and that didn`t work either .

oh bummer, I was just going to try that....

[vinylweatherman]

This seems to be documented by Microsoft, so must be a known issue.

In summary:-

Information about the cause of this issue
This issue occurs because the HTML source code for the Web page does not work correctly with client-side script such as Microsoft JScript or Microsoft Visual Basic script. This problem may occur for one or more of the following reasons:
•A problem in the HTML source code of the Web page.
•Active scripting, ActiveX controls, or Java programs are blocked on your computer or on the network. Internet Explorer or another program, such as antivirus programs or firewalls, can be configured to block Active scripting, ActiveX controls, or Java programs.
•Antivirus software is configured to scan your "Temporary Internet Files" or "Downloaded Program Files" folders.
•The scripting engine on your computer is corrupted or outdated.
•Internet-related folders on your computer are corrupted.
•Your video card drivers are corrupted or outdated.
•The DirectX component on your computer is corrupted or outdated.
Note Server-side scripts such as Visual Basic scripts in Active Server Pages (ASP) run on a Web server. Script errors that occur because of server-side script failures do not produce error messages in Internet Explorer but may also create a Web page that does not display or work correctly. The troubleshooting information in this article applies to client-side script errors. Contact the administrator of the Web server if you suspect a problem with a server-side script.

Full article:- http://support.microsoft.com/kb/308260