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Thread: HELP!!! Finally win(small)but cant cash out

  1. #1
    fanihi is offline Full Member
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    HELP!!! Finally win(small)but cant cash out

    Hi all,
    Maybe someone here can provide some suggestions or rep from CWC can help.
    I've tried sending a PM but mailbox seems to be full. Live chat though friendly
    no solution.

    I recieved a manager's bonus of 15$ from manhattan slots. I cleared WR(yipee first time)
    but was only at 10x. Max cashout is 10X bonus=150$. So I chk my w/d options ACH and
    courier chk and find the min to w/d is 350$. But max w/d is 150....was adviced by live chat
    to open e-wallet , make a deposit and then request a w/d. But I informed them I have tried
    opening and funding casino account via eco and click2pay but no go due my credit card issuer
    is U.S based. All my previous deposits were made via credit card. I actually do not want to w/d
    at this time but since max w/d from bonus was met, useless to continue. I suggested they remove
    the excess above 150$ and let me continue to try and reach the 350 mark but no reply to this suggestion,
    only to try and open a e-wallet account at another site. I personally dont think my suggestion was un-reasonable.
    Any ideas guys.......oops..and gals...lol......and I hope this is the right place for this(first thread) if not... OOPS

  2. #2
    silcnlayc's Avatar
    silcnlayc is offline Just one more spin pleez! Achievements:
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    This is an ongoing problem it seems. The withdrawal vs the max win/withdrawal does not meet the criteria. IMO, the reason for this is so you just play it back. I do wonder why anyone even bothers with these kinds of bonuses, knowing you they won't meet the bonus criteria.. The aggravation alone would turn me off if I took these bonuss.

    As to a solution. Is it worth the headache to try to open an account to get these monies? I , personally do not think so. You have nothing invested so you really are not losing a thing. I would just play it out,, call it a day and not take another to avoid this same scenerio. There might be a reason for the max cashout by the casinos on these bonuses...you just have to figure out if they are worth the hassle. Casinos do NOT have to accomodate you to make this withdrawal happen. If you really want this money...check out the LIST of withdrawal options in the casino and request to open an account from one of those sources until you hit one that will allow you to open an account.


    .
    Today is the Tomorrow, you thought about Yesterday...so live as IT IS your last tomorrow!

  3. The Following User Says Thank You to silcnlayc For This Useful Post:

    fanihi (18th August 2011)

  4. #3
    rockycatt's Avatar
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    your request as stated seems fair try contact the rep here on this forum and direct him to this post and or pm him him this message

    link to rep---


    http://www.casinomeister.com/forums/...clubworld.html
    dont however get hot under the collar they respond much better to politeness

  5. The Following User Says Thank You to rockycatt For This Useful Post:

    fanihi (18th August 2011)

  6. #4
    fanihi is offline Full Member
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    I'm never angry....lol

    Quote Originally Posted by rockycatt View Post
    http://www.casinomeister.com/forums/...clubworld.htmlyour request as stated seems fair try contact the rep here on this forum and direct him to this post and or pm him him this message

    link to rep---
    dont however get hot under the collar they respond much better to politeness
    Am happy to a point that after all these months finally ABLE to request a cashout....but 150$ I would rather
    continue playing to at least a 4 figure payout or close to it. I'll wait for awhile and see if I get a response from the rep(and the pm box needs attention....lol). thanks for the advice.

  7. #5
    rockycatt's Avatar
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    Quote Originally Posted by fanihi View Post
    Hi all,
    Maybe someone here can provide some suggestions or rep from CWC can help.
    I've tried sending a PM but mailbox seems to be full. Live chat though friendly
    no solution.

    I recieved a manager's bonus of 15$ from manhattan slots. I cleared WR(yipee first time)
    but was only at 10x. Max cashout is 10X bonus=150$. So I chk my w/d options ACH and
    courier chk and find the min to w/d is 350$. But max w/d is 150....was adviced by live chat
    to open e-wallet , make a deposit and then request a w/d. But I informed them I have tried
    opening and funding casino account via eco and click2pay but no go due my credit card issuer
    is U.S based. All my previous deposits were made via credit card. I actually do not want to w/d
    at this time but since max w/d from bonus was met, useless to continue. I suggested they remove
    the excess above 150$ and let me continue to try and reach the 350 mark but no reply to this suggestion,
    only to try and open a e-wallet account at another site. I personally dont think my suggestion was un-reasonable.
    Any ideas guys.......oops..and gals...lol......and I hope this is the right place for this(first thread) if not... OOPS
    are they saying that there min. cash out is $350.00 dollars for deposites also ??????????


    i just now checked inet bet another RTG platform casino [accrededited ] there min cash out is 100.00 by check

  8. #6
    fanihi is offline Full Member
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    took ur advice now i'm ticked...not at u

    Quote Originally Posted by silcnlayc View Post
    This is an ongoing problem it seems. The withdrawal vs the max win/withdrawal does not meet the criteria. IMO, the reason for this is so you just play it back. I do wonder why anyone even bothers with these kinds of bonuses, knowing you they won't meet the bonus criteria.. The aggravation alone would turn me off if I took these bonuss.

    As to a solution. Is it worth the headache to try to open an account to get these monies? I , personally do not think so. You have nothing invested so you really are not losing a thing. I would just play it out,, call it a day and not take another to avoid this same scenerio. There might be a reason for the max cashout by the casinos on these bonuses...you just have to figure out if they are worth the hassle. Casinos do NOT have to accomodate you to make this withdrawal happen. If you really want this money...check out the LIST of withdrawal options in the casino and request to open an account from one of those sources until you hit one that will allow you to open an account.


    .
    Yes it would've been a hassle to open and go through the verification yet again to open anothr e-wallet.
    I went ahead and started playing it down.....or that was what I thought would happen.....but hit 5 turtles
    with a 8x on bonus round on crystal waters...glad it was only on .40 per spin or I would be pulling out my hair
    at this time.....now at 500+.....If they had accepted my suggestion....heck I wouldve told them as a good sport
    just send me the 350 min for a chk.....but now i'm ticked.....and still no response from their cashier team....ughhhhh

  9. #7
    fanihi is offline Full Member
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    Wink Well at least it helped make up my mind

    Well folks,

    have'nt heard back from any support staff or rep concerning this issue.
    But no biggies, it was on a freebie. But at least it helped me out
    to decide where not to play.....Thanks to all who offered their assistance
    especially chuchu.....real cool to offer that help....but like I said , I wanted
    to know for myself how this would work out. But after unloading this group my
    computer screen looks so bare....lol....hope they pass that legislation soon. THANKS to
    all the members again....Also with this issue I found out I may be the only person from
    Guam that gambles on-line...I feel so special....hehehe!!!

  10. #8
    footdr is offline Banned User: PITA violations of the Forum Rules
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    Send email to "lauren" she is in the promotions department.

    Ask for Laurens email address and also send the Cashier an email

    Here is my take, if you could withdrawal; once paid you could redeposit the amount and play with it and if you win naturally cash out the entire balance.

    So, it is stupid for them not to let you keep playing your balance MINUS the bonus(they can subtract the bonus from your account).

    They should do this because they have no means of actually paying your cashin.

    Just my solution. Why don't you run it past Laure and cc: the cashier(think name is Michael)

  11. #9
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    Quote Originally Posted by fanihi View Post
    Well folks,

    have'nt heard back from any support staff or rep concerning this issue.
    But no biggies, it was on a freebie. But at least it helped me out
    to decide where not to play.....Thanks to all who offered their assistance
    especially chuchu.....real cool to offer that help....but like I said , I wanted
    to know for myself how this would work out. But after unloading this group my
    computer screen looks so bare....lol....hope they pass that legislation soon. THANKS to
    all the members again....Also with this issue I found out I may be the only person from
    Guam that gambles on-line...I feel so special....hehehe!!!
    You do know it's the weekend right?

    Most finance departments do not work weekends and hence cannot respond. Please be patient as this casino is accredited and your issue will most certainly be resolved.

  12. #10
    fanihi is offline Full Member
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    Thanks all but I chose to close

    I actually started asking their support help mid-week but yes the older you
    get the more impatient I guess. No truly hard feeling to the casino group but
    just disappointment I guess....Maybe expectation was too high especially from
    an accredited group. I took one of the forum members input and just played it off
    and called it a day. I know better now to stay away from those freebies...hehehe
    "BUT THATS WHY THEY"RE FREEBIES"...o.k I said it before someone else did. Thanks
    all for your input......Now veering a bit....I attempted opening an account at an MG casino,
    If my "country" name is on the list when signing up...does this mean I can really play????
    CATCH 22 question. thanks

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