Casino Plex (whinge)

[LOOKAWAY]

Just got my ass kicked on White Rhino.

So I make a deposit at Casino Plex for there monthly bonus, only for them to lob another $6 bucks on for 30% July bonus which carries a 108 x wagering!

No live support, so now I have to make another deposit at a different casino as there is no live chat.

On another note, I see Novoline slots on the tab listings at Golden Palace yesterday.
They gave me a welcome back $10.

This is a good thing for those of us who can play Playtech casinos, couldn't find the Novoline tab at three other better Playtech casinos. (Just hope it's not just at GP)

PS. There were no actual Novoline slots listed under the tab.

[Cleveland]

108 x wagering...ouch

[LOOKAWAY]

108 x wagering...ouch

Yep ouch, but now it has been removed. And so was my Golden lounge balance, thanks to Hell Boy!

[Simmo!]

So I make a deposit at Casino Plex for there monthly bonus, only for them to lob another $6 bucks on for 30% July bonus which carries a 108 x wagering!

Watch out for their 4 day reverse times and 10k a month cashout limit too.

[PlexRep]

108 x wagering!

108X Wagering??!! That's not right. Our rollover requirements are 25X bonus plus deposit and the reloads should not be stackable. I've already fired off a few e-mails to ask about this.

As for live chat we do have it, but not 24/7 as yet. In fact, this is the reason we have not yet entered our trial by fire here at CM, and I hope we can rectify the situation soon. At the moment live chat is only available during office hours mid week.

Lookaway, can you please PM me your username to help me look into this for you.

Thanks.

[LOOKAWAY]

108X Wagering??!! That's not right. Our rollover requirements are 25X bonus plus deposit and the reloads should not be stackable. I've already fired off a few e-mails to ask about this.

As for live chat we do have it, but not 24/7 as yet. In fact, this is the reason we have not yet entered our trial by fire here at CM, and I hope we can rectify the situation soon. At the moment live chat is only available during office hours mid week.

Lookaway, can you please PM me your username to help me look into this for you.

Thanks.

It's sorted now. (maybe you missed my above post)

The wagering for the $6 was $650. I found this information threw the cashier. I also stuck it to support by saying 108 x wagering was unacceptable for any bonus. Below there response. (Note, they would of put me right! PlexRep)

Dear Timothy,

This is Maijie from the Casino Plex Support Team.

We have removed the $6.00 additional bonus in your account as per your
request.

You now only have $40.00 funds available ($20.00 deposit + $20.00 Monthly
Reload Bonus).

Thank you.

[rainmaker]

Watch out for their 4 day reverse times and 10k a month cashout limit too.

It surprises me to see that Plex have a 10k /month withdrawal limit.

Most of the major Playtech casinos have reduced the betting level on slot games compared to the standard level offered by Playtech. But Casino Plex actually offer a VERY high betting level. For example on Great Blue (), Plex offer play up to €250/spin. I am not sure about Bet365, but I think they offer up to about €6/spin. Centrebet only offer up to about €2/spin on that game.

Another example is Thrill Seekers. Casino Plex offer up to €5000/spin. Centrebet have a €250/spin limit, not sure about Bet365.

I must say it looks a bit strange to see that Plex have a 10K withdrawal limit when they at the same time offer play up to €5000/spin.

[LOOKAWAY]

5K a spin. At first I thought it was a typo, till you typed it again!

2 x bet max withdrawal a month (Ridiculous and outrageous)

[rainmaker]

5K a spin. At first I thought it was a typo, till you typed it again!

2 x bet max withdrawal a month (Ridiculous and outrageous)

Yes, I find it quite irresponsible by Plex. By the way, I see that Bet365 only offer up to about €62,5/spin on this game (on my account).

From Plex. Bet per line €100, 50 lines = €5000

THRILL.jpg

[refre]

Just had a quick look at their website.
Not only do they impliment a maximum withdrawal limit, it seems any amount in excess of the limit will be put back in your playing account (for you to withdraw next month).
Train wreck waiting to happen lol.

Also, if you withdraw before meeting WRs you'll be left with your deposit only.


Freddy