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Thread: Canbet Casino closed today...

  1. #1
    ergopro's Avatar
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    Canbet Casino closed today...

    Canbet Casino closed it's doors today.

    Dear Affiliate, June 2011
    IMPORTANT NOTIFICATION: Canbet Casino

    Please note that as of today, 30 June 2011, Canbet Casino will no longer be operational.

    The decision was made to re-focus on Canbet's core business of Horse Racing and Sports Betting, and this means that all available resources will be diverted to these channels.

    We kindly request that all affiliates currently promoting Canbet Casino remove the marketing material from their sites as soon as possible.

    In the meantime, traffic from affiliates will be diverted to Canbet's Sports betting site, where you will still be credited with any revenue generated from registrations and play. Casino creative hosted by CommissionKing will also be replaced with Sports creative, so as not to leave broken images on your website in the event that you are unable to implement the change right away.

    We thank you for your support and promotion of Canbet Casino, and hope to continue working closely together marketing Canbet's Sports and Racing products.

    Kind Regards
    The CommissionKing Team.

  2. The Following 3 Users Say Thank You to ergopro For This Useful Post:

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  3. #2
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    Quote Originally Posted by ergopro View Post
    Canbet Casino closed it's doors today.

    Dear Affiliate, June 2011
    IMPORTANT NOTIFICATION: Canbet Casino

    Please note that as of today, 30 June 2011, Canbet Casino will no longer be operational.

    The decision was made to re-focus on Canbet's core business of Horse Racing and Sports Betting, and this means that all available resources will be diverted to these channels.

    We kindly request that all affiliates currently promoting Canbet Casino remove the marketing material from their sites as soon as possible.

    In the meantime, traffic from affiliates will be diverted to Canbet's Sports betting site, where you will still be credited with any revenue generated from registrations and play. Casino creative hosted by CommissionKing will also be replaced with Sports creative, so as not to leave broken images on your website in the event that you are unable to implement the change right away.

    We thank you for your support and promotion of Canbet Casino, and hope to continue working closely together marketing Canbet's Sports and Racing products.

    Kind Regards
    The CommissionKing Team.
    WTF

    Didn't they think their PLAYERS deserved to be informed of this BEFORE it happened. This is the FIRST I have heard of it, and I have heard nothing as a PLAYER.


    EDIT.

    Logging into my account just now, they have INTENTIONALLY not given players ANY advance warning. Whilst there is now a notice about this in the lobby, the rest of the website STILL looks "business as usual".

    11/04/2011 to 17/04/2011 19/04/2011 SLOTS119
    18/04/2011 to 24/04/2011 26/04/2011 SLOTS120
    25/04/2011 to 01/05/2011 03/05/2011 SLOTS121
    02/05/2011 to 08/05/2011 10/05/2011 SLOTS122
    09/05/2011 to 15/05/2011 17/05/2011 SLOTS123
    16/05/2011 to 22/05/2011 24/05/2011 SLOTS124
    23/05/2011 to 29/05/2011 31/05/2011 SLOTS125
    30/05/2011 to 05/06/2011 07/06/2011 SLOTS126
    06/06/2011 to 12/06/2011 14/06/2011 SLOTS127
    13/06/2011 to 19/06/2011 21/06/2011 SLOTS128
    20/06/2011 to 26/06/2011 28/06/2011 SLOTS129
    27/06/2011 to 03/07/2011 05/07/2011 SLOTS130
    04/07/2011 to 10/07/2011 12/07/2011 SLOTS131
    11/07/2011 to 17/07/2011 19/07/2011 SLOTS132
    18/07/2011 to 24/07/2011 26/07/2011 SLOTS133
    25/07/2011 to 31/07/2011 02/08/2011 SLOTS134
    In particular, the CURRENT 20% slots cashback promo is live, and players who have lost between the 27th and now would be expecting their 20% cashback on the 5th. Now they will probably forfeit this, and if they had an active bonus on their casino account, would not have had an opportunity to play it off.

    If they had, say, accumulated passports in Tomb Raider II or similar, these too are forfeit.

    They have shown NO consideration to their casino players.

    We should have been told about this much earlier, and promotions going beyond the 30th should have been pulled from the website, and replaced with this notice. No further bonuses should have been offered for the casino, with the remaining days only being available so that players could complete WR and transfer everything to the sportsbook.


    Fortunately for me, my balance is zero, and so are my loyalty points.

    I have just checked, and the games STILL load, so it looks like those who have balances and valid loyalty points have a few hours left to rescue them, meet WR, and move it to the sportsbook.

    I am now going to uninstall the casino and update my records.

    Canbet - closed, pending purchase by Casino Rewards
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

  4. #3
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    Quote Originally Posted by vinylweatherman View Post
    WTF

    Didn't they think their PLAYERS deserved to be informed of this BEFORE it happened. This is the FIRST I have heard of it, and I have heard nothing as a PLAYER.
    I was surprised to see this email amongst my affiliate emails, but to get nothing in the email address registered to the casino as a player was more surprising.

    Also to be sending out that email on the day they are closing, where's the notice
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  5. #4
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    Quote Originally Posted by vinylweatherman View Post
    WTF

    Didn't they think their PLAYERS deserved to be informed of this BEFORE it happened. This is the FIRST I have heard of it, and I have heard nothing as a PLAYER.
    It's the first I have heard of it too. So don't feel bad
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  6. #5
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    Gotta love this one...
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  7. #6
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    Quote Originally Posted by Casinomeister View Post
    It's the first I have heard of it too. So don't feel bad
    I don't actually suffer, but this is NOT the kind of behaviour I would expect from this class of operation, and it means I cannot trust other casinos not to do the same, and close without notice, and I may well have a balance there, and end up losing loyalty points, accumulated passports in Tomb Raider II etc.

    Another thing, what about those who are playing MPV tournaments from their Canbet accounts, and have already used SOME continues, or are "in the money", yet the tournaments don't end till AFTER Canbet closes. How do they carry on and get the best score, and what happens to their prize money.

    It is things like this that last over a number of days or sessions that should require casinos to give a certain minimum notice period to players, and something Microgaming should write into their contracts, as players will be expecting Microgaming to "make them whole" over any losses made because of the lack of notice, and MGS could face yet another scandal where players have lost out because an operator has "done the dirty" on them.

    How can ANY operator expect players to feel confident when we are repeateldy subjected to these "ambush" actions, and expected to "suck it up" when we lose money, or value, from them.
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

  8. The Following 5 Users Say Thank You to vinylweatherman For This Useful Post:

    ergopro (30th June 2011), gloria460 (30th June 2011), KasinoKing (30th June 2011), mattsgame (30th June 2011), theg.one (30th June 2011)

  9. #7
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    Quote Originally Posted by ergopro View Post
    Gotta love this one...
    Where did you see that?
    And do those banners & links have affy codes?

    Re Closure: Canbet affiliates owe me the princely sum of $20 - I guess I can kiss that goodbye!

    KK
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  10. #8
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    Quote Originally Posted by KasinoKing View Post
    Where did you see that?
    And do those banners & links have affy codes?

    Re Closure: Canbet affiliates owe me the princely sum of $20 - I guess I can kiss that goodbye!

    KK

    httpx://www.canbetcasino.com/
    And yes, they're tagged.

  11. #9
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    Well, it looks as though they are trying to milk every last penny out of the players by encouraging them to move to BelleRock from THEIR affiliate account, rather than search the internet and perhaps join through a regular affiliate. Not only are affiliates worried about losing this month's revenue, and having recently acquired players lost before they have earned them much commission, they are even being denied the chance to divert these players to other sites themselves, since they could have clicked through from the Canbet lobby and been tagged to Canbet. Canbet will STILL end up making money from their players, even WITHOUT operating a casino themselves.

    Players get screwed once, but affiliates get screwed TWICE.

    The CORRECT way to have done this for affiliates would have been to move the players over to BelleRock (with their consent of course), but arrange for the original affiliates to carry their original tag with them, so that all they would need is an account with the BelleRock program, and their ex Canbet players would be retagged to their account as BelleRock players.

    The CORRECT way for players is simply to have given them a workable period of notice, and make this CLEAR on the website by ensuring that no promotions were advertised for beyond the closure date.

    They have not gone bust, they are simply focussing on the sportsbook. There is therefore NO excuse for them not paying affiliates their last month's revenue, nor players their balances.
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

  12. #10
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    I logged into the download version, there is absolutely nothing I can see that would indicate this is the last business day. Banking loads (although I didn't deposit ). Nothing showing under the My Promotions tab, but other than that, no notice.

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