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Thread: I hesitate to say this but... is this rogue?

  1. #41
    FreeDomme is offline Banned User
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    I totally understand your viewpoints, and I'm not suggesting to anyone else that they deposit. I personally trust them completely and am not the least bit worried that they will have a way to pay me. Call it loyalty or call it naivety. They aren't some 2 bit franchise or fly by night operation and the loss of QT will not ruin them IMO.

    It's just not the big drama deal for good casinos every one is making the QT demise out to be. I will play on, others should probably wait it out or choose now to find another pastime.

    Its an informed choice. I would think that anyone who would read a warning already knows whats going on anyway.

  2. #42
    billy_g22 is offline Full Member
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    I have accounts at Sloto and desert nights. I haven't received any emails from slotocash but have received 3 different emails from desert nights over the last week regarding quicktender and not having a withdrawal option available.

    Here is the latest email. received yesterday

    Due to the recent loss of UseMyWallet (Quicktender) we have been busy integrating a new wire transfer solution to facilitate withdrawals. We hope to have this up and running by latest Monday and we thank you for your understanding in these difficult cirumstances.

    New Game "Heroes Realm" now live!

    Desert Nights is excited to announce the launch of Heroes' Realm, a 1-line, 3 reel slot.

    Grab your sword and battle axe! Defend your kingdom with Heroes' Realm, Rival's latest 3 reel slot. Icons include the sword, battle axe, daggers, shield, flail, mase, magic vial, skull, and a treasure chest.

    Landing on 3 skulls will take you to the bonus round, where you choose your hero to defend your realm from the advancing skeletal army.

    Join us today and claim 300% match worth upto $1500 FREE on your next deposit!

    Good Luck and have a winning week!

    Warmest Regards,

    Chloe

    Casino Manager
    manager@desertnightscasino.com

  3. #43
    Sloto is offline Accredited Casino Representative
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    FreeDomme - thank you for your support this is the view of many of our loyal members.

    We already have a withdrawal solution which is currently being integrated into our site, had we not got a withdrawal method then we would not be accepting deposits. As for playing back winnings, we often put a temporary block on accounts on request so members do not play back winnings.

    I understand all of your comments and I agree with you, however we have a good relationship with our long term members who know the situation and still want the ability to deposit.

    As it would seem a lot of you are not getting our emails, we have also set up a lobby message on login to inform members of the current situation and will fix the message issue in the casino cashier.

    Thanks

    Ms Sloto

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    ksech (27th May 2011), labeled (27th May 2011), Webzcas  (27th May 2011)

  5. #44
    Redbush54 is offline Experienced Member
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    Quote Originally Posted by Sloto View Post
    As it would seem a lot of you are not getting our emails, we have also set up a lobby message on login to inform members of the current situation and will fix the message issue in the casino cashier.

    Thanks

    Ms Sloto
    Just checked Desert Nights and Sloto.....not getting that lobby message either. Guess I'm special.

  6. #45
    Sloto is offline Accredited Casino Representative
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    Redbush54 - I have checked your account and the lobby message is there showing as unread. I also notice your account was set not to receive mail, would you like me to change this for you?

    Ms Sloto

  7. #46
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    Webzcas is offline Moderator - Webmeister Section Achievements:
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    We already have a withdrawal solution which is currently being integrated into our site, had we not got a withdrawal method then we would not be accepting deposits.
    But you haven't got one available at this moment in time and this is my point.

    No matter how you spin it, IMO accepting deposits from players whilst they currently cannot withdraw is wrong.

    For instance Redbush is unable to see the lobby message for whatever reason. So unless she read this thread, she could of well deposited without realising she would not be able to cash out at this current moment in time.

    The correct and proper procedure would be to disable deposits for all those customers that you are unable to provide a withdrawal facility to. Thus re-enabling the deposit function at the same time, your withdrawal solution goes live.

    You cannot convince me your actions on this are the right and ethical course of action to take.

    Like I said previously in this thread, your outlook on this matter is shortsighted.

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    LisasLuck (28th May 2011), sparkz (27th May 2011)

  9. #47
    Redbush54 is offline Experienced Member
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    Quote Originally Posted by Sloto View Post
    Redbush54 - I have checked your account and the lobby message is there showing as unread. I also notice your account was set not to receive mail, would you like me to change this for you?

    Ms Sloto
    I just checked and the lobby message was not there earlier but now it popped up at Sloto.....not at Desert Nights. Very strange because I use to receive emails all the time. Sure make the change. Thanks

  10. #48
    FreeDomme is offline Banned User
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    So many casinos have protracted and "re-delayed" cash outs these days. What 'processed' means at one casino may means something else entirely at another. A rogue action (which none of us would see for perhaps a month) would be for a casino to 'have' a withdraw facility listed as active when indeed they were 'planning on it'. A dishonest casino would use that approach surely.

    Personally its a matter of trust now more than ever and if a player doesn't have a loyal place or two to play (with open lines of communication) its probably time to find one or sit it out.

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