Advice Re Bonus Banning Please

[ShayDrew]

Hi Guys,

I was recently (Yesterday) bonus banned from a Casino who sent me the below e-mail when I could not enter a coupon and I e-mailed them to ask why:

<Excerpt>
You have, since joining <CASINO> continually availed of bonus's that we send out to reward our regular players, but you do not play unless it is bonus advantage play.
<Excerpt>

I guess they are entitled to do this, but in doing so have lost a customer from me, as I am a low roller who deposits $20 here, $40 here etc and do take bonus's 90% of the time - I have managed a few withdrawals - and may be about even overall.

Does anyone have any insights as to why this may be (Don't want a low roller as a player?) or any advice?

Thanks team!

[Nifty29]

Hi Guys,

I was recently (Yesterday) bonus banned from a Casino who sent me the below e-mail when I could not enter a coupon and I e-mailed them to ask why:

<Excerpt>
You have, since joining <CASINO> continually availed of bonus's that we send out to reward our regular players, but you do not play unless it is bonus advantage play.
<Excerpt>

I guess they are entitled to do this, but in doing so have lost a customer from me, as I am a low roller who deposits $20 here, $40 here etc and do take bonus's 90% of the time - I have managed a few withdrawals - and may be about even overall.

Does anyone have any insights as to why this may be (Don't want a low roller as a player?) or any advice?

Thanks team!

Well some casinos see players that always use deposit bonuses as abusive. In fact, by taking BONI (Vinyl? Hee hee) with the kind of wagering requirements seen nowadays you are giving the casino a better chance of keeping your money.

Some are more tolerant than others, with rival and casino rewards being the worst offenders. I do think that operators have the right to choose to whom they offer promotions, just as we have the right to choose where we spend our money.

There are plenty of casinos that will allow your kind of play, so vote with your feet!

[ShayDrew]

Well some casinos see players that always use deposit bonuses as abusive. In fact, by taking BONI (Vinyl? Hee hee) with the kind of wagering requirements seen nowadays you are giving the casino a better chance of keeping your money.

Some are more tolerant than others, with rival and casino rewards being the worst offenders. I do think that operators have the right to choose to whom they offer promotions, just as we have the right to choose where we spend our money.

There are plenty of casinos that will allow your kind of play, so vote with your feet!

Thanks Nifty - some good thoughts. And as you said I think I will vote with my feet which is a shame as I did enjoy playing there, the service, prompt payouts and the fact they are accredited!

[Rhyzz]

If you only play when a bonus is on offer, you're a "bonus seeker" - nothing wrong with that, but many operators would rather not give you the bonus. Margins are tight enough and bonuses are to 'reward loyal players', so my advice would be stick a few quid in outside of offers and you'll have arguement to prevent this in future.

[sparkz]

It always seems best to avoid playing bonuses at all. For me I dont see the point really.

Some say the extra cash gives you a better chance of winning? but many are sticky bonuses that have caps on withdraws thus if you hit something big you can kiss goodbye to 90% of it.


Cant remember the last time I took a bonus and this month have cashed out something like $3000 at 3 different casinos ($9000). Had I taken a bonus for those deposits I would be very lucky to even see $500 in total.

[playborne]

It always seems best to avoid playing bonuses at all. For me I dont see the point really.

Some say the extra cash gives you a better chance of winning? but many are sticky bonuses that have caps on withdraws thus if you hit something big you can kiss goodbye to 90% of it.


Cant remember the last time I took a bonus and this month have cashed out something like $3000 at 3 different casinos ($9000). Had I taken a bonus for those deposits I would be very lucky to even see $500 in total.

Can't really agree. The differences between bonuses define whether to play them or not. If you are aware of all the casino bonus types, than you can easily distinguish which one can be benefitial.

There can be no deposit or match deposit bonuses.

No Deposit bonuses include either free chips or free time/play options.

On the other hand, Match Deposit Bonuses are awarded only after making an eligible deposit with your money. This kind of bonuses is available after you pass the no deposit bonuses and start gambling with real money account. Match Deposit Bonuses contain either fully cashable or so called “sticky” bonuses. If you want to know more about casino bonuses PM me and I will give you further information, so you do not miss your chancejust because you do not know

[sparkz]

Yes "no deposit bonuses" are known to all... aka free bonus you can play with and win real cash.


I know all too well about bonuses and had been experimenting with them for my 8 or so years gambling online.

I can only recall very few times I have met WR with a bonus (namely at rivals which have ended up being a WR of 40x and having a max withdraw of 5x the bonus + deposit. Bonus was $50, deposit was $50 meaning max withdraw on that occasion was $500, however numerous times I had ended up with a peak balance of well over $2000)


Match style bonuses are aimed really at "low rollers" who can only deposit under $100 or $50 each time (so if someone deposited $25, and got a 100% match bonus they would have $50 to play with, then the WR could be 30x so $1500 WR)

Whereas if it was a higher roller and they deposited $500 and had a $500 match bonus they would have to wager $30,000 to cashout which is really a "try to hit a big win and gain loads in your balance or you wont meet WR" scenario. The main way to achieve WR is to bet big and hope you hit something good, but then if you did hit something decent you would still have a lot left to wager and chances are you wouldnt be able to cash in anything near that sum due to bonus restrictions.


A lot of bonuses can be seen as the casinos "insurance" policy as such. They know that when a player takes a bonus their money is locked until they bust or meet WR. Then if a player hits big they would know they dont have to pay it all depending on cashout rules. Also if im not mistaken big wins on bonuses count towards the casinos payout %.... and then of course when/if the WR is met and the excess balance is voided off it means the excess balance is essentially put into the casinos pocket as profit as it wouldnt be paid back to players.

[Rhyzz]

Match style bonuses are aimed really at "low rollers" who can only deposit under $100 or $50 each time (so if someone deposited $25, and got a 100% match bonus they would have $50 to play with, then the WR could be 30x so $1500 WR)

Whereas if it was a higher roller and they deposited $500 and had a $500 match bonus they would have to wager $30,000 to cashout which is really a "try to hit a big win and gain loads in your balance or you wont meet WR" scenario.

You're right but it's all relative, the wagering requirements don't change, just the amount in your balance and your wagering capability.

Most wagering requirements these days that are 'publicised' to players are a joke, primarily because of the abuse from new and unproven players. If you're a good, loyal player, ask the Casino for a regular deal with much more realistic wagering conditions...that's what I do for people and seldom have a deal in place of more than 20x the bonus. It's all about the negotiation!

[sparkz]

Yea true point.

What is bad is when they are disguised and some are tricked into them. Iv always said MG and Rival are especially bad culprits.

MG casinos have the "no deposit" which actually can trick players. They say its "play for free and if you win you can keep your winnings", when in reality you get nothing from it apart from a match bonus at the end.

Likewise Rival with the "free plays". Since you have to deposit on round 2 its again nothing but a deposit bonus.

Understandably people will want to use them to "try" the casinos. But in this day and age the people that understand its not free cash and you have to deposit at the end are the people who are familiar with the software and dont need to "try" it.

[Rhyzz]

If you really want to beat a bonus then deposit 10x more than the maximum bonus. That way you're treating a 100% match up like a 10%, meaning you have more playing power and your chances of wagering through it much more quickly whilst making a profit are considerably higher.

The thought logic sometimes doesn't go into using bonuses, but they can be useful. Look at Betfairs most recent attempt