On The Casinos Blacklist!

[vinylweatherman]

Thanks but i dont think this blacklist is a microgaming thing, as have always been able to deposit and withdraw at ladbrokes and probably 32red ever since i asked for self exclusion.

I think its the payments processor I may be blacklisted with at the rest of the casinos as can log into any microgaming casino i want just cant deposit in any way,and support cant tell me why. I just dunno how you contact the payments processor!

Maybe I will just give up seems alot of hassle when 32red has biggest rtp anyway.

What method are you using to deposit?

This could all be down to something else, and not the casinos or processor at all.

[Greigssy]

I use paypal at the uk type casinos but mostly my debit card. Have tried using entropay just out of interest but still couldnt deposit.

Have noticed in the past most casinos use proc-cyber to process their payments,think its the same company as data-cash. Dont know if they are related to microgaming in any way.

[chayton]

It seems to me that if it was an exclusion type of scenario they wouldn't let you open (and keep open) a real play account, would they? Unless, as you say, you're somehow excluded by the processor, which I've never heard of before. Although I've lived a sheltered life so what do I know?

But I'd check with one of the individual casinos and find out. Go Wild has pretty helpful chat reps, I'd ask them what's up.

[chjr1973]

It seems to me that if it was an exclusion type of scenario they wouldn't let you open (and keep open) a real play account, would they? Unless, as you say, you're somehow excluded by the processor, which I've never heard of before. Although I've lived a sheltered life so what do I know?

But I'd check with one of the individual casinos and find out. Go Wild has pretty helpful chat reps, I'd ask them what's up.

I'll jump in here as I was in a very similar situation over a year ago. I had numerous MG accounts open and sent an email to Grand Mondial asking for my account to be closed due to an online gambling problem. They indeed did close the account and a week later I tried to deposit at Fortune Lounge and could not although the account was still open. Same thing at Yukon Gold. I verified with my Fortune Lounge VIP host that the problem was some sort of "blacklist" on the processor side. I decided at that point I have had enough. Got some help and on June 1st it will be one year without any type of gaming at all... I have still been able to enjoy the forum here but have found many thing to do with all my free time...

[chayton]

I'll jump in here as I was in a very similar situation over a year ago. I had numerous MG accounts open and sent an email to Grand Mondial asking for my account to be closed due to an online gambling problem. They indeed did close the account and a week later I tried to deposit at Fortune Lounge and could not although the account was still open. Same thing at Yukon Gold. I verified with my Fortune Lounge VIP host that the problem was some sort of "blacklist" on the processor side. I decided at that point I have had enough. Got some help and on June 1st it will be one year without any type of gaming at all... I have still been able to enjoy the forum here but have found many thing to do with all my free time...

Thanks for the info, I didn't know it worked like that. And congrats on your upcoming anniversary!

[Webzcas]

When I self excluded at Roxy Palace several years ago, I know they wanted me to send back a signed form agreeing to be excluded from all eCOGRA accredited casinos. Of course I declined this. The reason I self excluded from Roxy was due to having just hit a big win at Tombraider and this was to stop temptation to log back in and start spending it again. Once I explained this, they were fine and the exclusion only affected my ability to play at Roxy. Which incidentally I am still self excluded from LOL.

Would have been a nightmare for me if this applied to all eCogra accredited casinos. I wouldn't be able to do my job. LOL

I have not come across a blanket ban at processor level though.

[SlotMonster]

I have never tried to self-exclude myself from casinos. I think I was fortunate enough to have "ring" in my head which alarmed me and I just stopped playing in 99% casinos I used to play

[vinylweatherman]

This does look like a processor level block, rather than a list the casinos use. The casino CS were unable to find out WHY the OP couldn't deposit, and this is hardly a system that is fit for purpose, because the casino would then try to fix the problem by helping the (problem) gambler find a means to deposit that DOES work, whereas they should be aware that this is a player who should NOT be playing.

Paypal goes direct, so this is NOT blocked by a processor level blacklist, whereas debit cards and eco card have to go through a card processor, and this is where they seem to be getting blocked.

The other block that I know of is the UK banks, who now block many online transactions that they feel are "high risk", and will often block ALL transactions to overseas merchants that do NOT use "Verified by VISA" as an additional layer of protection. This is because the introduction of chip & pin has lead to a large rise in "card not present" fraud, which is why the online version of chip & pin (verified by VISA) was introduced - it needing something that is NOT present on the card itself to make the transaction go through.

Mastercard are even stricter, and seem to have had a blanket ban on non-UK casinos. I have NEVER managed to get a UK issued Mastercard to work at an online casino, and Mastercard even block deposits into Neteller.

An option the OP could consider is UKash. Vouchers are bought, and work a bit like mobile phone top ups. £25 (for example) is handed over at a "Paypoint" outlet in exchange for a £25 UKash voucher. The voucher number is then used at casinos accepting this method, and £25 is deposited. Withdrawals would be made by cheque or bank transfer from the casino.
One advantage of UKash is that it applies a throttle effect against going "on tilt" when chasing a feature or a loss, since one has to nip down the shops each time another batch of vouchers is needed, and a bit of fresh air allows time to reflect, and maybe change one's mind. There is also a limit on the total value of UKash a shop will sell you in a single transaction.
You can also use your debit card to buy UKash at a "Paypoint" outlet, and I also believe a facility to purchase UKash online has been launched more recently. This would offer the same convenience as card deposits, but would still offer some protection against "on tilt" play since there is also a limit as to how much UKash one can buy online. The limits are to prevent fraud, including money laundering, rather than to protect consumers.

I have tried UKash myself, and it is NOT all that easy to get hold of large amounts in a short space of time, mostly because most outlets didn't know how to work this "niche" aspect of their Paypoint terminals
It's more mainstream now, and Ukash even have something you can print off & take to the shopkeeper to show them how to get Ukash from their terminal. Out of a dozen shops that were supposed to offer it, I managed to find only TWO that could actually do it - and even that was because I TAUGHT one of them how to

[chjr1973]

First off let me say that my original post in no way was meant to insinuate that the OP has a problem. If it came across that way, I'm sorry.

This does look like a processor level block, rather than a list the casinos use. The casino CS were unable to find out WHY the OP couldn't deposit, and this is hardly a system that is fit for purpose, because the casino would then try to fix the problem by helping the (problem) gambler find a means to deposit that DOES work, whereas they should be aware that this is a player who should NOT be playing.

Vinyl, this is bang on! During the time I was trying to determine why I could not deposit at Fortune Lounge, I received a CD in the mail from Red Flush. I loaded it up on my pc and within 10 minutes I put my debit card info in and I was back playing again. This seems to tell me that there is a "blacklist", but it only seems to affect "certain" MG casinos. I have to assume that different processors are in use here.

I will say that the Fortune Lounge group of casinos take this very seriously and I can't thank my VIP host enough for setting me straight.

[Greigssy]

Sorry to bump my own thread. But I now have an understanding of how I couldnt play at most Mg casinos after asking for a self exclusion a long time ago. I asked a casino to try a dig a little deeper to see why my deposits were being rejected no matter what method i used.

As I said, I asked for a self-exclusion from a casino and this was infact as it turns out a 6 month time-out and I was put on Microgamings self exclusion list,and all I have to do is return my details to the casino who will inform MG so i can be removed from the list and also write a note that Iam in control,which Iam!

But a few questions still needed to be asked. Why when Iam on the MG exclusion list why have I always been able to still play at 4 of the 32red casinos and ladbrokes casino! Surely theres something wrong there with this whole player protection thing?,and why when i tried to deposit at any other casino they did not have the slightest clue I was on this vulnerable player list and kept giving me all sorts of methods to try depositing?