Betway/GNUF taken over?

[vinylweatherman]

Just got a new set of promos today, in the nick of time too, as it is "update or uninstall" review time.

Both are 30% up to 600, and the claim form is a PALACE GROUP claim form, and the TERMS for the bonuses have been CHANGED to match those of Palace Group. It means players have NO excluded games any longer, but have the 30% max of bonus balance betting rule defined slightly differently.

The terms also refer to "cashback on losses" promos, and these are something Betway and GNUF have NEVER done before, so if one of these comes along, it is pretty much proof absolute that these are now being run by Palace Group, rather than Betway.

Seems they have forgotten they bonus banned me a couple of years ago too

UNFORTUNATELY, my Neteller account has been "disarmed" by Fortune Lounge over a failed attempt on a few MPV tournaments, I only got back £800. My withdrawal from Lucky Emperor almost all went back to my card, and will not be available in time.

[De Beuker]

I got that offer too.
And I got exactle the same one from Spin Palace..

Still waiting for the Betway rep. to comment on this, but he has not been here ever since March 01.
I'm afraid he's no longer the Betway rep.

Why are these take overs always surrounded with such an air of mystery?

[vinylweatherman]

I got that offer too.
And I got exactle the same one from Spin Palace..

Still waiting for the Betway rep. to comment on this, but he has not been here ever since March 01.
I'm afraid he's no longer the Betway rep.

Why are these take overs always surrounded with such an air of mystery?

Hopefully we will find out, but we STILL don't know what REALLY happened in the CR takeover of Playshare, other than an admission that it took place, something yet to be explained by either Betway or Palace Group.

If this is merely an upgrade as claimed, then the SAME STAFF would still work there, give or take a couple, and there would STILL be a Betway rep.

This is either a FULL takeover, or Betway and GNUF have become like Prime casino, completely run and controlled by Palace Group, but not OWNED by them.

This would have enabled Betway to get rid of all their CS and promotions staff, a considerable saving, leaving only the owners. For players, this would mean the loss of ALL the contacts they had previously used, and all queries would now be dealt with by the Palace group staff, and all promotions would follow the Palace Group format, and this is what has happened so far.

[De Beuker]

Now I'm really puzzled..
Just received a mail from GNUF, announcing some exiting changes in their casino. Erm, ok.

Dear XXXX,

We are delighted to announce that Gnuf is now a member of the Betway Group!

As a Betway Group player you can look forward to fantastic bonuses and promotions, life changing jackpots and the very highest standard of gaming software available anywhere.

Should you have any queries, do not hesitate to contact support@gnuf.com. We hope you will enjoy the benefits of this new partnership and that you'll come and play with us soon!


Nothing about the Palace Group.
And Betway/GNUF have always been Betway/GNUF, they were sistercasinos from the start.
Now what exactly are the 'exiting changes'?

I made a small deposit at Betway tonight, took up on a 40% offer, and payments are made to Betway/GNUF, and not to Palace Group, like when you deposit at Prime.

The only exiting change I found was that the slots paid pretty damn good tonight, so if thats the change, I'm more than happy with it.

Cashed $330.- so lets see if they have done any exiting changes to the cashout process as well.

The Betway rep. is still AWOL... no reply to my PM, last login March 01.

[hausse222]

The only "exiting change" i noticed is that i deposited and its not credited due to technical errors
By the way, all promotional emails and the bonus T&C are identical to the palacegroup...

[vinylweatherman]

The only "exiting change" i noticed is that i deposited and its not credited due to technical errors
By the way, all promotional emails and the bonus T&C are identical to the palacegroup...

I just opted in to the 40%, and in my browser I noticed this was quickly redirected to the Palace Group domain, which was where I was able to opt in.

GNUF has ALWAYS been part of the Betway group, so why announce it now. Could this be a "smokescreen" to divert attention from the fact that we HAVE spotted changes, yet they didn't think to disguise the web redirects, which keep on going back to the Palace Group.

There is CLEARLY a connection.

Maybe it is Betway group that has taken over the Palace Group

[Nifty29]

Well all I know is that Ive had a GNUF of all this secrecy business.

Surely there is a BETterWAY to handle it.

[camilla]

I know this thread is slightly old now, but I'm still confused as to what has happened to betway/gnuf and why doesn't the representative reply to the requests?
As its been mentioned earlier, the bonus offers from betway/gnuf is now signed off with BETWAY GROUP. Did they take over Palace group or did Palace group just fancy the name betway, so had some fun and kept the old name?

I do get identical bonus offer emails from say Gnuf and Spin Palace, so WHAT is going on? Oh and another thing? Why did they change the opt in. The old system for betway where you ticked a box while depositing was way easier than this stooopid opt-in email business.