Click2pay

[LRDell]

Unlike the last post, I would not recommend Click2Pay for anyone until the bugs are worked out. Numerous emails and phone calls to both BelleRock Gaming and Click2Pay (no answer on the Click2Pay phone) have not gotten me back the $600 they took from my account (see earlier post). This is now 5 days later, and according to the BelleRock support staff, there are numerous people experiencing problems with Click2Pay.

The people at BelleRock keep telling me they are looking into it, but it seems that they are helpless because their system never shows a deposit though Click2Pay. But my contention is that if these casinos heavily promote and push these banking methods, they better be able to get involved in fixing problems.

[slotchik]

Originally Posted by LRDell

Unlike the last post, I would not recommend Click2Pay for anyone until the bugs are worked out. Numerous emails and phone calls to both BelleRock Gaming and Click2Pay (no answer on the Click2Pay phone) have not gotten me back the $600 they took from my account (see earlier post). This is now 5 days later, and according to the BelleRock support staff, there are numerous people experiencing problems with Click2Pay.

The people at BelleRock keep telling me they are looking into it, but it seems that they are helpless because their system never shows a deposit though Click2Pay. But my contention is that if these casinos heavily promote and push these banking methods, they better be able to get involved in fixing problems.

They're awful!!!
They asked to verify the micro deposit in my bank account, double charged me, requested my first born and I still have 2 stars. NOT WORTH THE STRESS!!!!!!!!!!!!!!!!!!!!

[Demiurg]

Originally Posted by LRDell

Unlike the last post, I would not recommend Click2Pay for anyone until the bugs are worked out. Numerous emails and phone calls to both BelleRock Gaming and Click2Pay (no answer on the Click2Pay phone) have not gotten me back the $600 they took from my account (see earlier post). This is now 5 days later, and according to the BelleRock support staff, there are numerous people experiencing problems with Click2Pay.

The people at BelleRock keep telling me they are looking into it, but it seems that they are helpless because their system never shows a deposit though Click2Pay. But my contention is that if these casinos heavily promote and push these banking methods, they better be able to get involved in fixing problems.

Hi!
After I found that I was pretty nervous...but then I found out that LRDell described the whole occurrence in another post, and with more up-to-date information:
>Online Casino Complaints
>Click2Pay fraudulent withdrawals

http://www.casinomeister.com/forums/...2582#post32582

The last post there:

Originally Posted by LRDell

Update: Apologies to Click2Pay
I tried to remove this thread but could not figure out how to do it. I offer sincere apolgies to Click2Pay and have sent them an email explaining what the problem was.

Once Click2Pay said those were not their transaction numbers, I had the bank do more digging on their end and it comes up as another company which calls their online payment system "Click2pay". These were payments I made to a company using their online service which coincided with the date I attempted the deposit through Click2Pay.

Although the confusion was understandable, there were no fraudulent actions by Click2Pay. This does not excuse the terrible customer service such as not answering urgent emails or following up as promised.

I will continue to try and resolve the technical problems I have had in trying to use Click2Pay and hope to find them an excellent way to deposit to my casinos.

Well, I guess they still need to improve their CS, but they are not stealing our money

Demi

[SmartWest32]

Maybe one should not judge a company when only half the fact are visible! Even if I can understand that you get mad when someone debits your account and you don´t know why. Maybe next time one should look at the debit text before accusing anyone.

[LRDell]

Smartwest:

Given that 1) several people had posted regarding multiple charges from Click2Pay on their accounts, 2) the withdrawals from my account said Click2Pay on the same day I requested funds, and 3) the fact that they would not answer my emails, and phone calls got unfilled promises of investigation, I still feel my posting was reasonable. I have, however, been just as quick to post the correction, while still noting the terrible customer service.

I judged them based on the evidence available, which they had done nothing to change in the many days between the debit, my posting, and the final answer from my bank.

[sw2003]

Originally Posted by rayharold

I know many may not want to hear this. But, for my own job related experiences, anytime anything new softwarewise/companywise etc. comes out, it is best to wait for a while to see what problems arise before jumping in. Many many times companies will put things out because of financial pressure and arbitrary deadlines before the product has been fully tested. They then depend on customer problems/complaints to debug their product. I expect that Click2Pay falls in this same category.

I couldn't agree more! There is no way that I would use click2pay
until at least 5 months have passed when we don't see any more of
all these complaints of multiple debits coming up all the time.

[CJack]

Recent experiences ??

Neteller website is up but transactions from Crypto and Inetbet do go through.
Crypto message: Can not contact Neteller - try later.

Neteller is down a lot for me (USA) and I need another funding option.