Betphoenix experiences?

[funeral979]

Sorry Vinyl.......how much did you win again and where?

I wanted to ask last year how many free tickets he got to the grand slam of slots....I don't think it was clear after the 10th time

[maxd]

Does the casino have to apply for it or something? Not real familiar with the process.

Yes, they ask, Bryan thinks it over, the ball starts rolling (or not) from there.

[vinylweatherman]

Sorry Vinyl.......how much did you win again and where?



I'm not exactly sure why you are comparing closing accounts due to fraud with those closed for other reasons. It's like comparing apples with artichokes.

The consequences were NOT the same for both - in LHofsdals case their account was simply closed, but in the fraud cases their winnings were confiscated as well. The casino has the right to close accounts for ANY reason, however stupid those reasons may be.

I certainly don't think the fact that they closed accounts of 'winning' players has anything to do with their trustworthiness in regards to the fraud cases - the casino made it clear to players like LHofsdal that their accounts were NOT closed due to fraud. If BP had come up with some kind of fraud-related reason then that's a different story, but they didnt so it is completely irrelevant to the matter at hand.

The reason many smaller operators ditch the 'lucky' players is because they are very short-sighted. It's crazy to kick a player to the curb for winning without bonuses, and its probably why these places will never be anything else but second rate.

I wanted to ask last year how many free tickets he got to the grand slam of slots....I don't think it was clear after the 10th time

Well in "that thread", one of the multi-accounters posted a chat where at the time only two accounts had been closed, but one was still open. He was asking about yet another bonus, but when the CS looked into this, the player was told that his account had been closed. The player asked why this was not done earlier, and the CS said they coudn't kick him out whilst he still had money there, which is why he was able to carry on playing until such time as his balance was zero. This scammer did NOT therefore suffer a confiscation, but was allowed to carry on with his "system" until such time as his account was empty, which IS pretty much how the "negative value players" were dealt with.

It IS very short sighted to ditch players merely because they had some fantastic luck, whether this was with, or without, any bonuses. Rival went on a mass locking spree to get rid of their own "lucky players", and the fall out was that many players lost confidence there, and when the loss of cashflow that resulted from this started to affect the "less lucky" players with delayed payments, and operations going bust, even they started to leave, and these were the POSITIVE value players.

Almost every operator that has kicked players to the curb merely for being lucky has suffered long term pain as a consequence, and has had to fight back to win back the confidence of players.

Even if it has nothing to do with fraud, it makes the casino look very "trigger happy" about dealing with players, which in turn makes it easy to believe that those complaining are much more likely to be innocent victims of the "crossfire" from such "trigger happy" action, than accurately targeted perpetrators of fraud.

Now, as for tickets to the last Grand Slam, I am sure I have mentioned this befour somewhere

As for this year, one can only guess

[Casinomeister]

Cabrai32's and harky68's accounts have been closed - there will be more accounts looked into, but that's a job I'm saving for Monday. It's nearly Beer o'clock on a Friday

If there are any legitimate complaints against BetPhoenix, please either start a new thread and/or submit a PAB. I feel that Nicolas has been more than forthcoming trying to solve the issues that have been brought up in this thread - but it's over; this thread is finished and is being upgraded to closed.

[Casinomeister]

I just wanted to add that since I closed these two fraudulent accounts down last Friday, I haven't heard hide nor hair from them via email.

That's a typical response from fraudulent players when they get busted out - utter silence.