Club World Group and Cashout Delays?

[dcpam39]

My biggest disappointment was that Wed, i was told via chat, that all of the delay issues were solved, and that every attempt would be made to make the payments by Friday. I even received an email from one of the cashiers, Stephen, on Thursday, asking to update my banking information, which was odd because i cashed out via qt.

Isn't inetbet located in the uk-did they have processing issues also due to the massive snow storm?

All casinos can do a better job of proactive communication. Instead of waiting for customers to ask, if there are issues such as delays due to natural disasters, etc, just let the customer know. I, for one, understand, and am patient. However, i get quite annoyed, when the support either doesn't provide an answer, gives inconsistent answers, or unrealistic answers.

[blacklabrador]

My biggest disappointment was that Wed, i was told via chat, that all of the delay issues were solved, and that every attempt would be made to make the payments by Friday. I even received an email from one of the cashiers, Stephen, on Thursday, asking to update my banking information, which was odd because i cashed out via qt.

Isn't inetbet located in the uk-did they have processing issues also due to the massive snow storm?

All casinos can do a better job of proactive communication. Instead of waiting for customers to ask, if there are issues such as delays due to natural disasters, etc, just let the customer know. I, for one, understand, and am patient. However, i get quite annoyed, when the support either doesn't provide an answer, gives inconsistent answers, or unrealistic answers.

As tight as those slots are on CW, they should have millions on hand to pay the 2 or 3 people that cashout every day. Pathetic excuse using a snowstorm.

[dcpam39]

Update-my withdrawal was just paid, pleasant surprise, Pam

[xpsch]

Payout Request on 24 dec. whit neteller still pending and they say beceuse It is a festive season and all withdrawals takes much longer

[The Viking]

i Remember gettin paid by 3 casinos on christmas day the 25th last year slotocash,box24 and gowild, so some casinos go beyond what you would expect from them i dont expect a withdrawal to be paid on the 25th as im sure cashier just like the rest of us like the day off then didnt have any pending withdrawal this year so wouldnt know and thos 3 casinos above got an ekstra point from me for that although im not to happy about box24 right now i asked them why i havent gotten any cashback all year i have deposit $2300 more then withdrawn there and they cant give me a valid answer

[LHofsdal]

I made a deposit with a gift card that my hubby got me for the holidays. Not a big one. 35 dollars so that my mother could play. Well we did quite well. Turned that money into 500 dollars. So after reading the new posts on here I decided to check when our withdrawal would be processed. Well this is what I got for my withdrawal requested on 12/26:

Jackson: It is still bank holiday here and the banks are not open until wednesday.

Your chat transcript will be sent to Lxxxxxxxxxxx.com at the end of your chat.

Lori: Okay so I will be processed on Wednesday?

Jackson: The withdrawals are done in a que system so if your withdrawal comes up on wednesday it will be processed,#

Lori: what?

Jackson: There are many withdrawals requested Lori and so we use a que system,

Lori: okay thank you, just no other casino has said anything about the banking holidays and not being open until wednesday

Lori: Thank you for your time have a good day.

So who knows, I would think that processesors are up and running today because if there weren't how would the money flow to the casinos? Maybe I am wrong here, but who knows. There is nothing on any wesite, or the generated e-mail of the delay now. When you cashout you still get the generated e-mail stating that withdrawals are usually done the next business day, blah blah blah....

I will just give my mother the 500 when she leaves on Wednesday. Then wait for the casino to pay me. What else can ya do right?

All the best,
LH

[CANADAMAN99]

After going to Vegas over x-mas break, I now realize what all the compaints are about regarding how awful these online casinos are. Online Casinos are a joke compared to regular ones that are monitored. I couldnt beleive how much fun I had in Vegas because unlike the online casinos I was actually winning. I hadnt been to a brick and mortar place in many many years and didnt know what to expect but after playing there for a couple days and seeing what a real casino should be like I don't know that Ill ever be able to look at the joke online casinos again. I came back and played at CW betting 2-5$ a spin and out of $650 the highest hit I got was for $27. LOL what a freaking joke. At a real casino things would have been different.

These online casinos should take a hint. Real casinos make money and keep customers happy. You dont have to tighten the slots to a 1% payout to make money. I'm going to highly think about ever pllaying with Club World again after being at a real place that actually allows you to win. WOO HOO was it fun!!!!!!!!!!!!!

[vinylweatherman]

As tight as those slots are on CW, they should have millions on hand to pay the 2 or 3 people that cashout every day. Pathetic excuse using a snowstorm.

It was not just "any old snowstorm", it broke records in some places. These records date back over 100 years, more in some places.

The UK doesn't cope well because the government consider that this kind of weather is so rare that it is better to take the risk of everything grinding to a halt once or twice in a lifetime, rather than invest in the kind of equipment that would be standard in much of the northern states of the US, Canada, and the rest of Northern Europe.

The effects differed considerably over relatively short distances. The south saw only brief periods of disruption, whilst places such as Scotland and Northern Ireland, along with parts of the east coast, saw WEEKS of solid disruption.

The thaw started just after Christmas, and now the ENTIRE UK is bathed in a mild southerly flow, and temperatures well above freezing. This should mean that staff will have little or no trouble getting in after the new year, and the payments should all be made by the end of next week.

UK based operators should be VERY careful when picking on the WEATHER to provide an excuse, as I will be able to tell when they are "faking it"

For the record, CWC were NOT "faking it", this was a GENUINE situation that hit many parts of the UK, and is only now just clearing away in the worst affected regions.

[anniemac]

Not taking up for CW but I can see where extreme weather would cause major delays. Look at what happened in New York over the holidays.

I'm in Texas and believe you me, when, and it's a long stretch, it snows in my neck of the woods, the whole damn area shuts down. We are not equipped for even 2 inches of snow much less several feet.

[Webzcas]

I came back and played at CW betting 2-5$ a spin and out of $650 the highest hit I got was for $27. LOL what a freaking joke. At a real casino things would have been different

Whilst I have played many a time at a B & M casino and done my proverbial whats its. I have also done the same online. But I have also won handsomely online, much more so than in a land based casino.

As a slot player you should know that you can have long cold spells as well as long hot spells, regardless whether it is online or in a land based casino.

Indeed the other week in November, I met up with Simmo and we went to the Empire Casino in Leicester Square, before the planned meeting we had with a couple of people.

I lost several hundred, yet Simmo won over a grand playing Book of Rah! ( I certainly went Rah! that is for sure lol )

My point being is that stating an online casino has low payouts compared to land based casinos is incorrect.