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Thread: 3DICE, you have been deleted, goodbye!

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    blacklabrador is offline Experienced Member
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    3DICE, you have been deleted, goodbye!

    1st off I want to say that 3dice over the last 48 hours has been nothing but un-professional. Between Enzo being a smart ass and them not being able to confirm a QT deposit, I told them to close my account this morning. 1st things 1st.....

    A couple days ago Enzo decided to send me a message in my inbox on here to basically tell me that it was impossible to cash out$ 300 - $500 3-4 times on 25 deposits of $60. Yes Enzo, on your casino it is INDEED impossible, not on microgaming casinos though. Sorry pal. (Totally unprofessional, who does that?) He proceeded to give me some silly ridiculous stats as if he had some kind of proof of his claim. He was referring to me saying I normally cash out 3-4 times on 25 deposits on Riverbelle, yet on 30 deposits on 3dice, I didnt have any after my initial win. Since i closed my account, i cant copy and paste what he wrote, and I am quite certain he doesn't have the balls to paste what he wrote in this thread.

    At one point in the email, he basically told me something along the lines of " you are in you own little fantasy land at your beloved Riverbelle casino." Once again, classless and unprofessional. I remember another poster months ago having a similar situation with Enzo so it seems he has a VERY short fuse, and isn't very good at handling sticky situations . Sounds crazy but i decided to deposit one more time last night and win or lose, delete the casino for good. It still gives me the impression of a guy running a casino out of someones basement.

    Well i made my $70 deposit using QT, and it did not appear in my account. Anna said if it didnt appear in my account in 10 mins, she would manually credit my account and if it showed up after, to send her back the $70. Fine, she was nice enough to do so. I played through my $70 and the other funds never showed up. I wake up this morning to this......

    Hello Steven,

    This email is regards to your usemywallet deposit from 2010-11-04 .

    You contacted our live support yesterday and explained our 3dice rep Andrea
    that the deposit was deducted from your Usemywallet account.

    She credited the deposit in advance and requested us to look into this and
    find out what happened.

    I verified our usemywallet account - it seems that your deposit did not went
    through . We have no record of it , therefore if this was indeed deducted from
    your account please contact usemywallet as soon as possible .
    Looking forward to hear from you.

    Kind regards,
    Anna

    Your Ticket-Team
    (request handled by Anna)


    This has not happened to me in my 13 years of online gaming, so i wasnt sure what to do. I copied and pasted the email from QT of my deposit.....

    Thank you for your deposit.

    Your QuickTender account xxxx was credited with 70.00 USD on 11/4/2010 at 11:05:28 PM.

    Inclusive of commission fees a total of 73.50 USD has been charged to your credit or debit card ending in ************xxxx.

    At QuickTender we take your security and privacy seriously, particularly given the highly personal nature of transactions conducted through your QuickTender account. That is why YOU WILL NEVER SEE QUICKTENDER mentioned on your credit card statement.



    So Anna sends me back an email saying I need to get proof that it was sent to 3dice, completely understandable , i am awaiting an email as we speak for that email from Quicktender. My question is, what kind of rinky dink operation is this, that they want me to take time out of my day to confirm a deposit that I made with a payment method they suggest? Isn't that their freaking job?

    As I said before, I decided to try this casino because a few good things were said about it on this board, but in the end, the bad payouts and situations like this FAR outweigh the good things about the casino. Do yourself a favor if you are thinking about downloading this casino, steer clear. Just my 2 cents. Enzo, I am sure you are a decent guy but you should really think about some anger management classes, the way you handled me and the other poster a few months ago is completely unacceptable. You want to blame the low payouts on bad luck streaks, then post your silly stats as if to back your claims of being a fair casino but I see right through you guys, took some time, but its clear you wont be around much longer with such poor payouts. There is a reason you use your own software and that is so you can make adjustments to the payouts at any given time. You changing supersuits was a concrete example of that. Good luck.
    Last edited by blacklabrador; 5th November 2010 at 04:35 PM.

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    blacklabrador is offline Experienced Member
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    And here is proof of my purchase that the incompetent casino could not find, why do I have to jump through hoops and take my precious time to do their job?

    Dear steven ,

    Thank you for contacting the QuickTender Help Desk.

    Please find below the information regarding your most recent purchase to 3dice casino:

    Date 30-10-2010
    Time 20:49:23
    Description Purchase at QT 3dice USD
    Amount 70.00 USD
    Money Out -70.00 USD
    Reference Number xxxx
    Merchant Reference 435646
    Merchant Batch Number 0
    User Reference 435646

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    Quote Originally Posted by blacklabrador View Post
    And here is proof of my purchase that the incompetent casino could not find, why do I have to jump through hoops and take my precious time to do their job?

    Dear steven ,

    Thank you for contacting the QuickTender Help Desk.

    Please find below the information regarding your most recent purchase to 3dice casino:

    Date 30-10-2010
    Time 20:49:23
    Description Purchase at QT 3dice USD
    Amount 70.00 USD
    Money Out -70.00 USD
    Reference Number xxxx
    Merchant Reference 435646
    Merchant Batch Number 0
    User Reference 435646
    Nice one mate.

    It says your most recent purchase was 30.10.2010....NOT 04.11.2010 as you claim

    Now that's what I call cast iron proof.

    I think it's hilarious that you have done nothing but slag off 3 Dice ad nauseum about how dodgy they are and how bad the payouts are.........and all the while you keep playing there. LOL.

    Move along people.....nothing to see here. ....just another sore loser.

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    Pinababy69's Avatar
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    Quote Originally Posted by blacklabrador View Post
    1st off I want to say that 3dice over the last 48 hours has been nothing but un-professional. Between Enzo being a smart ass and them not being able to confirm a QT deposit, I told them to close my account this morning. 1st things 1st.....

    A couple days ago Enzo decided to send me a message in my inbox on here to basically tell me that it was impossible to cash out$ 300 - $500 3-4 times on 25 deposits of $60. (Totally unprofessional, who does that?) He proceeded to give me some silly ridiculous stats as if he had some kind of proof of his claim. He was referring to me saying I normally cash out 3-4 times on 25 deposits on Riverbelle, yet on 30 deposits on 3dice, I didnt have any after my initial win. Since i closed my account, i cant copy and paste what he wrote, and I am quite certain he doesn't have the balls to paste what he wrote in this thread.

    At one point in the email, he basically told me something along the lines of " you are in you own little fantasy land at your beloved Riverbelle casino." Once again, classless and unprofessional. I remember another poster months ago having a similar situation with Enzo so it seems he has a VERY short fuse, and isn't very good at handling sticky situations . Sounds crazy but i decided to deposit one more time last night and win or lose, delete the casino for good. It still gives me the impression of a guy running a casino out of someones basement.

    Well i made my $70 deposit using QT, and it did not appear in my account. Anna said if it didnt appear in my account in 10 mins, she would manually credit my account and if it showed up after, to send her back the $70. Fine, she was nice enough to do so. I played through my $70 and the other funds never showed up. I wake up this morning to this......

    Hello Steven,

    This email is regards to your usemywallet deposit from 2010-11-04 .

    You contacted our live support yesterday and explained our 3dice rep Andrea
    that the deposit was deducted from your Usemywallet account.

    She credited the deposit in advance and requested us to look into this and
    find out what happened.

    I verified our usemywallet account - it seems that your deposit did not went
    through . We have no record of it , therefore if this was indeed deducted from
    your account please contact usemywallet as soon as possible .
    Looking forward to hear from you.

    Kind regards,
    Anna

    Your Ticket-Team
    (request handled by Anna)


    This has not happened to me in my 13 years of online gaming, so i wasnt sure what to do. I copied and pasted the email from QT of my deposit.....

    Thank you for your deposit.

    Your QuickTender account xxxx was credited with 70.00 USD on 11/4/2010 at 11:05:28 PM.

    Inclusive of commission fees a total of 73.50 USD has been charged to your credit or debit card ending in ************xxxx.

    At QuickTender we take your security and privacy seriously, particularly given the highly personal nature of transactions conducted through your QuickTender account. That is why YOU WILL NEVER SEE QUICKTENDER mentioned on your credit card statement.



    So Anna sends me back an email saying I need to get proof that it was sent to 3dice, completely understandable , i am awaiting an email as we speak for that email from Quicktender. My question is, what kind of rinky dink operation is this, that they want me to take time out of my day to confirm a deposit that I made with a payment method they suggest? Isn't that their freaking job?

    As I said before, I decided to try this casino because a few good things were said about it on this board, but in the end, the bad payouts and situations like this FAR outweigh the good things about the casino. Do yourself a favor if you are thinking about downloading this casino, steer clear. Just my 2 cents. Enzo, I am sure you are a decent guy but you should really think about some anger management classes, the way you handled me and the other poster a few months ago is completely unacceptable. You want to blame the low payouts on bad luck streaks, then post your silly stats as if to back your claims of being a fair casino but I see right through you guys, took some time, but its clear you wont be around much longer with such poor payouts. There is a reason you use your own software and that is so you can make adjustments to the payouts at any given time. You changing supersuits was a concrete example of that. Good luck.
    First of all, I'd like to know if that is the exact terminology that Enzo used? That you are living in a fantasy land? If he did, that would be unprofessional. So could you clarify what exactly he did say? Or maybe he can do that?

    Second, from the time you joined this forum, you have continued to make statements about 3Dice and RTG that are nothing more than your opinions based on YOUR playing experiences...yet you present them as cold, hard facts. Not to mention the disparaging remarks you have made about this site itself, and some of the players of 3Dice and RTG ie. that they are compensated to say "nice" things. And you wonder why you get attacked?

    Quote Originally Posted by blacklabrador View Post
    but I see right through you guys, took some time, but its clear you wont be around much longer with such poor payouts. There is a reason you use your own software and that is so you can make adjustments to the payouts at any given time. You changing supersuits was a concrete example of that. Good luck.
    Quote Originally Posted by blacklabrador View Post
    Ok, something here is amiss. I hope I don't get banned for expressing my opinion here because I do enjoy this site tremendously but once again, it's my opinion.

    The only way I could see Casinomeister making this their top casino 2 years in a row is the Meister gets cash deposited into his account every month ( or week) from 3dice.
    Quote Originally Posted by blacklabrador View Post
    Nate, you never know what goes on beyond closed doors. Gambling has been around forever and there has and always will be corruption, they come hand in hand. I don't know if Bryan gets anything or not, but do YOU have any proof to substantiate that he doesn't? Fact is it's not either of our business if he gets perks from the casinos for saying kind words about them. ( I know if i had this site I would be asking for some lol )
    Quote Originally Posted by blacklabrador View Post
    Do yourself a favor and delete it, its the worst paying software these eyes have ever laid eyes on. I deleted it the other day and will never look back. They have their own software which isnt monitored like others and the players on this board speak volumes on backing that up, no one ever says 3dice is wonderful because of frequent hits, they say it because of fast payouts and customer service.
    Quote Originally Posted by blacklabrador View Post
    I have said more than once a certain accredited casino on here will eventually be found to be corrupt because they simply dont pay out fairly
    Quote Originally Posted by blacklabrador View Post
    How anyone can say this without some incentive to do so is just completely baffling to me. I smell a rat.
    You have come right out and called 3Dice corrupt, said they will be out of business in a short time, said they were a basement run operation, said the games are not fair and that they change payouts on same games, on a whim. FTR, they have the same RNG/TST third party certification that every other accredited casino here has...including Microgaming.

    You have implied that Bryan takes money to say flattering things about them. Fact is that yes, casinos pay to advertise here....BUT, if they don't meet the standards of accreditation, then they can't advertise, period.

    You say that 3Dice is corrupt, because you lost, and you state this as fact. Well, how about I say that 3Dice is the MOST fair casino on the internet based on my own personal playing experience? No evidence to back that statement up...beyond my own play. Which one of us is right?

    But then this is the best part of all:

    Quote Originally Posted by blacklabrador View Post
    I like the fact that Enzo isn't afraid to speak his mind, why shouldn't he? If I was him and people were bashing my casino on here, I would do the same in his position.
    Ha ha....so he should be allowed to defend his casino....but only as long as it's not you making the accusations? When he tries to privately communicate his side of things to you....your response is to start a thread calling him and 3Dice unprofessional? Which is it? If he defends the casino/himself, he's unprofessional. Or...he should defend the casino? Please make up your mind.

    Speaking of...numerous posts by you once again saying that RTG has lowered percentages, again based only on your playing experience.

    Quote Originally Posted by blacklabrador View Post
    I think most of us on this site agree that RTG has changed their payout percentages recently.
    Quote Originally Posted by blacklabrador View Post
    Well can someone tell me what f-ing casino they are WINNING on? This whole board lately has been nothing but people talking about how tight all the online casinos have become. I think this might be the beginning of the end in the online casino industry.
    Yet AFTER all these posts about the unfairness of RTG, you posted this:

    Quote Originally Posted by blacklabrador View Post
    I just cashed out $515 last night and was paid this morning on Club world Keep in mind, the cashiers are off on weekends at clubworld so sometimes it takes a few business days
    So all is hunky dory again....well, until you lose another 10 or 15 deposits, then the payout percentages will once again have been lowered.

    And please, don't make such assumptions that EVERYONE on this site agrees that payout percentages have been lowered at RTG, 3Dice or anywhere else for that matter. Most of us just can't be bothered anymore replying to the "I Lost Playing Slots" threads. It's old. We used to...but got pretty tired of people like you telling us the only reason we would be defending the casino or software is because we received some sort of incentive for doing so. So now we just let you all whine away. But trust me, for every dissatisfied player who feels they MUST share their experience every time they lose...there are just as many, or more of us who are quite happy with our play, who know how to budget our money, and who accept that losing is a big part of the game.

    Another newsflash for you....these RTG threads have been going on for years and will continue to go on. Just as there have been dozens upon dozens of threads about MG and every other software lowering their payouts.

    Give it time...you will have an extended unlucky/losing streak at your "beloved" (don't believe Enzo said that either) Riverbelle, and you will be on here bitching about how MG has lowered the payouts on games.

    Come back and visit the forum five years from now, and it will be just like you never left. Same threads, same whining, same bitching about losing....it never changes. You will read some of the threads and it will be like you are in a time warp. Trust me, I know.

    Quote Originally Posted by blacklabrador View Post
    RTG and 3Dice are CRAP bottom line. I am down to only 2 casinos now, Riverbelle and English Harbour. How you guys can continue to post thread after thread about RTG casinos and 3dice and STILL continue to deposit when they clearly dont pay out fairly is beyond me, why torture yourselves with these "expierements" with your hard earned money when other casinos online are paying out fairly?
    Indeed. How you continue to post thread after thread, and comment after comment about how "corrupt" 3Dice (and RTG) are...and yet continue to play, just blows my mind as well. Why continue to torture yourself?

    Quote Originally Posted by blacklabrador View Post
    It is pretty clear that no one cashes out at any RTG sites anymore, they will be out of business in the next couple years if you ask me.
    Not true, I cashed out at RTG last week...so once again, a completely bogus statement. And take a look at the WS thread. Also keep in mind, that not everyone posts winning screenshots. I seldom do, even though I have them. From MG, from RTG and from 3Dice.

    This forum is all about opinions...but you state your opinions as FACT. Those of us who believe that most of the software providers give us a fair game...just can no longer be bothered arguing with you guys. And good thing...cause it would be a free for all I figure.

    As to your issue with 3Dice in particular...you can have any opinion you like on their games...personally I love them. Yes, they can be a bitch at times. But as far as unprofessional? Not buying it. The QT issue? I don't use QT, but have in the past had CC deposits go missing in cyberspace (not 3Dice, an MG actually) and it took me a week to get it straightened out. I had to send the casino proof of everything, and actually had to have my CC company contact the processor in the end. So what you experienced with 3Dice and your missing deposit, is not outside the norm, and certainly not unprofessional. They even credited you the money without having received it. Yet you slam them for that?

    And the SS payout change? They LOWERED the variance of the game, because it was a bitch to play. So now the FS hit more frequently. And there is a huge "in your face" popup that comes up informing you of the change, when you load the game. So how is this in any way deceptive? It's actually more than RTG (for example) does, when they change the payout from 97.5% to 95%...or from 95% to 91%. More than any software provider does.

    I am so glad that you finally closed your account, and hopefully that will be the end of your 3Dice testimonials. If I were Enzo, I would have closed it myself a long time ago.

    K Jod, I'm coming to sit in the "shit" corner with you now.
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  6. #5
    blacklabrador is offline Experienced Member
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    Quote Originally Posted by Nifty29 View Post
    Nice one mate.

    It says your most recent purchase was 30.10.2010....NOT 04.11.2010 as you claim

    Now that's what I call cast iron proof.

    I think it's hilarious that you have done nothing but slag off 3 Dice ad nauseum about how dodgy they are and how bad the payouts are.........and all the while you keep playing there. LOL.

    Move along people.....nothing to see here. ....just another sore loser.
    LOL, i guess I should have proof read that, strange.That is the one they sent me. I have to go email them back to get the most recent one. No, not another sore loser at all, I am just trying to make others aware of experiences on casinos I have played on and like hearing others as well, hence the reason I am on this site.

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    blacklabrador is offline Experienced Member
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    Pinbaby, wow! You have alot of time on your hands Nice post. I can take it just as good as I can dish it out. As for Enzo defending his casino, yes he has that right, and I did applaud him for it but the last private message he sent me , I can assure you he INDEED did use the word fantasy land, and he also did refer to Riverbelle as my so called Beloved Casino. Bottom line is he handled it totally unprofessional and there was no reason for him to stalk me and send a message to my private box on here, why not put it out in the open? Coward if you ask me. And yes you wont see anymore 3dice threads from this cat anymore, I am sticking to my beloved Casino. Once again Pinbaby, nice post, you took alot of time on that and do have a few valid points . I guess I like torture so I downloaded the casino again and gave em another shot. Might I ask what RTG site u cashed out on and what amount and game u were playing? If not i understand.

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    silcnlayc is offline Just one more spin pleez! Achievements:
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    blacklabrador Pinbaby, wow! You have alot of time on your hands Nice post. I can take it just as good as I can dish it out. As for Enzo defending his casino, yes he has that right, and I did applaud him for it but the last private message he sent me , I can assure you he INDEED did use the word fantasy land, and he also did refer to Riverbelle as my so called Beloved Casino. Bottom line is he handled it totally unprofessional and there was no reason for him to stalk me and send a message to my private box on here, why not put it out in the open? Coward if you ask me.
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    blacklabrador , you need to calm down a bit. We all had bad experiences at online casinos but you have to know when to keep your angry back.

    You felt awful from the behavior/payment whatever of a casino? Just dont play there anymore. It goes to no where to scream and attacking others.

    It's gambling man, from the time you say i will deposit to win, you know that there is only a small % that you will win. Just calm down...

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    BMWSTACK is offline Experienced Member Achievements:
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    Black, 3dice was nice to credit you that $70 when there was no record of it. Especially after the number of times you told them you hate them. Not many casinos would give you credit and go on the honor system.

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    blacklabrador is offline Experienced Member
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    Quote Originally Posted by NeuroPR View Post
    blacklabrador , you need to calm down a bit. We all had bad experiences at online casinos but you have to know when to keep your angry back.

    You felt awful from the behavior/payment whatever of a casino? Just dont play there anymore. It goes to no where to scream and attacking others.

    It's gambling man, from the time you say i will deposit to win, you know that there is only a small % that you will win. Just calm down...
    I'm totally calm, and I did just that, I closed my account Oh and Pinbabys comment of them crediting my account with the $70 after it didnt show ...... you act as if they did me a favor. They didnt. When I deposit on any online casino, I immediately check my bank account online to make sure the right amount was taken out. It was, and the money was not in my account. So as far as I was conecerned, my $70 went from my bank into thin air because it sure as hell wasnt in my 3dice account.

    Hey things happen, but after enzos little rant I choose not to spend my money with a casino that has that type of person running it, simple. I spend money with people I like in my business, even if it means paying a little more for certain products, not with people that are pompeous, rude, and unprofessional.

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