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Thread: The mystery of the bonusban

  1. #1
    De Beuker's Avatar
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    The mystery of the bonusban

    Why am I bonusbanned at so many casinos?

    This question just keeps going through my head.
    WHY??

    As I wrote in another thread, I've just uninstalled Betphoenix, the very last RTG casino I had left.
    They decided to double the WR on their big bonuses for players from the Netherlands, of which I am one.
    All the Rivals exept Vegas Regal have bonusbanned me too, even the so called individual ones, who appear to be not-so-individual as they claim to be, as they have clearly access to the central banningsystem.

    So, as you can see I must be one HELL of an advantageplayer, right?
    I must have made shitloads of money in the past 2 years to deserve this treatment right?
    I just wish that was true!!
    Blackjack? Is that a new whiskeybrand?
    I only play slots.
    So, the truth is, I'm not at all an advantageplayer.
    I'm a recreational player if ever there was one, a player who tries to play RESPONSIBLE after a dramatic first half year of playing online, my pre-casinomeister time.
    I dont have loads of cash to piss away, not anymore, so I just make a deposit, take a big bonus and try to beat the playthrough, and try to have fun doing so.

    The bonuses I'm talking about are the ones that are a nightmare for the REAL advantageplayer.
    Non-cashable, huge playthrough. Sometimes even max. cashouts.
    The ones that our own in-house advantageplayer KasinKing would not touch with a 10ft. bargepole, those ones.
    The ones that every mathemathic here calls player traps!
    I would be a really lousy advantageplayer anyway, as I lose overall, like almost everyone of us does.

    Now here's the funny part.
    No Microgaming casino has ever bonusbanned me.
    Not a single one of them.
    Never.
    Not even 32RED, where I'm far ahead overall.
    Isn't that weird?
    Because MG bonuses are CASHABLE, and far more attractive for advantageplayers!
    Not as big as some of the Rival and RTG ones, but CASHABLE and with only 30x bonus playthrough!
    Not 30x DEPOSIT+BONUS, no, 30x BONUS!
    Palace Group, GoWild, 32RED, GNUF, they all offer me nice bonuses, and if I dont play for a while they start sending me Welcome Back offers!

    My conclusion is that I'm not at all an advantage player.
    Just a responsible gambler who cashes out his winnings if there are any.
    The question remains, why the bonusban?
    I have 3 possible answers.

    1. The RTG and Rival casinomanagers are all stupid and know absolutely noting about maths.

    2. The RTG and Rival games are not as random as they want us to believe, and certain players can spot a pattern and take ADVANTAGE of that.

    3. Its pure GREED and they just dont make ENOUGH money on us, low rolling responsible gamers, so they try to chase us away.
    They want players who do not cash out and are willing to sell their mother after another 10 losingsessions in a row.
    Players who play back a random jackpot hoping for another 2.

    Personally, I think its option 3.

    (In that case, my dear Rival and RTG operators, please remove that 'responsible gambling' seal from your website as its a complete and total joke.)

    What are your thoughts on this?

  2. #2
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    first ID like to say from what i see posted here that you are spot on as to why they would chase a player away or bonus ban alone is as stupid a move as a software /operator can get [it in it self admits to a flaw in there games fairness ]

    second can you school me on your style of play

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  4. #3
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    De Bueker, as one bonus banned player to another, spot on.

    However, Bet Phoenix is the only casino to ever ban me. The 2 Rivals I play at and Club World don't seem to have any problem with my style of play.

    Oh well, BP's loss cause now they will never be able to get even with me.

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  6. #4
    takethemoney is offline Banned User - Chargebacks at Slotastic
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    Quote Originally Posted by De Beuker View Post
    Why am I bonusbanned at so many casinos?

    This question just keeps going through my head.
    WHY??

    As I wrote in another thread, I've just uninstalled Betphoenix, the very last RTG casino I had left.
    They decided to double the WR on their big bonuses for players from the Netherlands, of which I am one.
    All the Rivals exept Vegas Regal have bonusbanned me too, even the so called individual ones, who appear to be not-so-individual as they claim to be, as they have clearly access to the central banningsystem.

    So, as you can see I must be one HELL of an advantageplayer, right?
    I must have made shitloads of money in the past 2 years to deserve this treatment right?
    I just wish that was true!!
    Blackjack? Is that a new whiskeybrand?
    I only play slots.
    So, the truth is, I'm not at all an advantageplayer.
    I'm a recreational player if ever there was one, a player who tries to play RESPONSIBLE after a dramatic first half year of playing online, my pre-casinomeister time.
    I dont have loads of cash to piss away, not anymore, so I just make a deposit, take a big bonus and try to beat the playthrough, and try to have fun doing so.

    The bonuses I'm talking about are the ones that are a nightmare for the REAL advantageplayer.
    Non-cashable, huge playthrough. Sometimes even max. cashouts.
    The ones that our own in-house advantageplayer KasinKing would not touch with a 10ft. bargepole, those ones.
    The ones that every mathemathic here calls player traps!
    I would be a really lousy advantageplayer anyway, as I lose overall, like almost everyone of us does.

    Now here's the funny part.
    No Microgaming casino has ever bonusbanned me.
    Not a single one of them.
    Never.
    Not even 32RED, where I'm far ahead overall.
    Isn't that weird?
    Because MG bonuses are CASHABLE, and far more attractive for advantageplayers!
    Not as big as some of the Rival and RTG ones, but CASHABLE and with only 30x bonus playthrough!
    Not 30x DEPOSIT+BONUS, no, 30x BONUS!
    Palace Group, GoWild, 32RED, GNUF, they all offer me nice bonuses, and if I dont play for a while they start sending me Welcome Back offers!

    My conclusion is that I'm not at all an advantage player.
    Just a responsible gambler who cashes out his winnings if there are any.
    The question remains, why the bonusban?
    I have 3 possible answers.

    1. The RTG and Rival casinomanagers are all stupid and know absolutely noting about maths.

    2. The RTG and Rival games are not as random as they want us to believe, and certain players can spot a pattern and take ADVANTAGE of that.

    3. Its pure GREED and they just dont make ENOUGH money on us, low rolling responsible gamers, so they try to chase us away.
    They want players who do not cash out and are willing to sell their mother after another 10 losingsessions in a row.
    Players who play back a random jackpot hoping for another 2.

    Personally, I think its option 3.

    (In that case, my dear Rival and RTG operators, please remove that 'responsible gambling' seal from your website as its a complete and total joke.)

    What are your thoughts on this?
    Another thought: Too many casinos are on a short budget. They can't afford for small depositor who takes big bonus to knock over the house on a huge random jackpot. They need the high roller, from whom soon after the win, they get their money back. They will from a high roller. A guy that deposits $50, takes a big bonus and wins $20k, they'll probably never make $1000 back on. They need the high rollers to take these bonuses and lose their asses. They'll be damned if they're going to let the bonus using low rollers do it.

    I believe a bonus ban means the casino is seriously afraid of a low roller winning and they just can't have that happen. Too much expected negative value on that one! Live chat doesn't have the time nor the inclination to deal with the whining player who lost a few $25 deposits either. Some casinos got it right ; they set the minimum bet on slots to 60c. That'll keep those low rolling random jackpot poachers away!

  7. #5
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    I gave up years ago trying to understand the mentality of these casino managers/owners when it came to bonus abuse. Been bonus banned at places that I was at an overall loss and still losing!

    Golden Palace was the first to bonus ban me. Still remember it clearly as I told them to stop sending me emails that encouraged me to use bonuses if I wasn't allowed to use them. They reinstated my bonuses after a month or two then bonus banned me again a short while later.

    Oh course, everyone knows that GP is a class act.

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    takethemoney is offline Banned User - Chargebacks at Slotastic
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    Funny thing is that I have been playing RTG casinos for years and the real series slots since they have been in existance, but I have never been bonus banned at an RTG until this year. It came down like rain, one after the other, where I got that message in the cashier that is familiar to some and could not redeem bonus coupons. Same excuse everywhere pretty much. Management has made this decision based on certain criteria. What that certain criteria is, we may never know. The casinos can say what they want but I think many of them are on the verge of going broke. I also believe they are using databases on players, so if you win too much at one place, you may find you are bonus banned at another.

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    Quote Originally Posted by rockycatt View Post
    first ID like to say from what i see posted here that you are spot on as to why they would chase a player away or bonus ban alone is as stupid a move as a software /operator can get [it in it self admits to a flaw in there games fairness ]

    second can you school me on your style of play
    My betting strategy is not a secret, I bet low on high variance slots.
    Both Scary Rich games and Psychedelic Sixties for Rival.
    Most RTG reel series are pretty high variance, I've had great hits on Mystic Dragon, Tritons Treasure, Realm of Riches, Mayan Queen..

    And I dont keep hammering a slot when its obviously dead.
    For that, it might still be option 2, lol.

    Takethemoney: You might be right about the random jackpots, but that makes it even weirder that Betphoenix jumped the bonusbantrain, as BP has a max. cashout on their bonuses, I think thats for the reason you mentioned.

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  12. #8
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    Quote Originally Posted by De Beuker View Post
    And I dont keep hammering a slot when its obviously dead.
    For that, it might still be option 2, lol.

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    One thing seems sure. Casinos are REALLY $h1t scared about players FINDING OUT what is behind the mystery of the bonus ban. They seem to think this would be the end of the world for them.

    Clearly, it is NOT about "entertaining the recreational player". This particular piece of BULLSHIT has long passed it's "use by date".

    Now we are seeing mass bonus bans for SLOTS players, who ARE using the bonuses as intended, to increase the length of time they can play on a given deposit.

    This is not enough for the casinos, so they take away the bonuses from these recreational micro-depositors, as well as from the "advantage players".

    This was illustrated in a B & M tale from a while back.

    A woman visited the casino every week, and always spent £10, leaving when the £10 was gone. She was a RECREATIONAL player, she went there to spend as much time as possible enjoying her £10 worth of play.

    One day, she hit big, REALLY big, from her weekly £10, and walked out with over £20K (it could have been more).

    Next week, she came back, WITH A TENNER!, and left when the tenner was gone, just as she had always done for YEARS.

    The next week, SHE GOT BARRED!!!!!!!!!!!!!!!!!

    The vague reasoning from the casino was that they would NEVER win back the money from her at £10 a week, so no longer wanted her "cluttering up the premises".

    HER behaviour did NOT change, the ONLY thing that caused her, a customer for many years, to get banned was winning big, and then demonstrating that this would NOT change how she gambled.

    Clearly, the casinos DO expect big winners to give it back fairly quickly. They WANT a big win to change a gambler's playing style, they WANT them to get carried away and increase their bets in the hope of winning even more.

    The LAST thing the casino wants is a RESPONSIBLE GAMBLER, who NEVER lets a big win make them take bigger risks.

    Oddly enough, players that win big and DO increase their bets in the excitement of the moment, and DO win even more, run the risk of having it CONFISCATED.

    The casinos do NOT run to a fixed set of rules, they constantly CHANGE the rules and criteria to suit their own ends.

    The woman in the above story got barred, BUT it seems she would NOT have been barred for "only spending a tenner all night" if she had not had a big win.

    It makes no sense as such, because the casino will STILL take a tenner from her every week, and they STILL ARE taking a tenner every week from other low rollers like her without having a problem with it.

    It seems it is NOT just about players winning, it is about them NOT letting the win change their style to something looser, which gives the casino more chance to win the money back.

    Gambling responsibly DESPITE having had a big win seems to be what is causing many of these bonus bans, and casinos CANNOT be "on record" about this, thus the extreme sensitivity of this issue.

    If we knew the criteria uses, we could then PROVE that it is designed to get shot of the RESPONSIBLE gamblers, and reward the IRRESPONSIBLE gamblers and the chasers of losses.

    It is only when the casino sees how a player behaves AFTER a big win that they have clues as to what type of gambler they are; "tight (responsible)", or "loose (risk taker/chaser)".
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    Hiya: If a person is, "NOT an Advantage Player", then why take a bonus to begin with? Is Longer play time, worth all the hoops you have to jump thru? It is not just so much better to deposit $100 of your Money, Hit a feature, and now have $700, and be able to Cash Out, "NOW"?

    I mean it is hard enough to get ahead in the first place, but to get ahead, and then be, "Forced", to keep playing because of Play Thru requirements, just seems silly.....
    "All I want, is to WIN my fair share, and maybe just a teeny bit more"

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