Vegas Regal - Bad news :(

[takethemoney]

Exactly! Where is the accountability for our own actions? I think it's a bit unfair calling the casino out in this manner.
Did you even attempt to bring the issue to support's attention before posting here?

[sparkz]

I don't think it's really fair to blame the casino for your reversing and losing it or to start a thread with such a title. It's like me blaming the person who put the cookies out for me eating too many and getting sick. Let's take some personal responsibility here.

I ALWAYS take responsibilitys for my stupidity...

If you look at it like this... I specifically know myself that if given the chance to reverse a withdrawl then I willl... That is what happens.

The fact I asked for it to be flushed and a note added to it so it can never be reversed was me admitting that I know I would reverse it if given the chance and would like to prevent that from happening...


How should I take any responsibility?

As I mention in some words its like me saying to the casino "please dont let my withdrawl be reversible because I know I will reverse it" and them saying back "ok no problems... it can never be reversed".... then a few days after seeing it is reversible

[spiderlegz]

First of all, even with flushed withdrawals at Rival, you can always request for them to be reinstated back into your account. However, in your case, if you had never requested for it to be reinstated the amount should not appear in the pending withdrawals section.

Did you actually check whether your withdrawal was flushed when you requested it? It should have been instant. Otherwise, it is possible that they didnt flush it for you at all.

Can be done at MG casinos too.

[sparkz]

Exactly! Where is the accountability for our own actions? I think it's a bit unfair calling the casino out in this manner.
Did you even attempt to bring the issue to support's attention before posting here?

As I mentioned in the other post... They had confirmed 1 thing.. but went back on it...

course I did, basically no explanation... was left waiting in live support chat for ages with all them "we are very busy" automated messages

[gerilege]

Probably it would be useful to ask a mod to change the thread title, it is a bit misleading like a false alarm about more serious problems.

[sparkz]

Probably it would be useful to ask a mod to change the thread title, it is a bit misleading like a false alarm about more serious problems.

actually i did mention it would be better to be moved to complaints...

I didnt realise what the title would of made people think until i posted it

[oldtrvlagt]

It just isn't VRC either...I had this happen at another Rival. If the requested docs aren't in in a certain amount of time they reverse the withdrawal flushed or not.

[sparkz]

It just isn't VRC either...I had this happen at another Rival. If the requested docs aren't in in a certain amount of time they reverse the withdrawal flushed or not.

hmmm I didnt know that any other rival "flushed"

To me I see flushing as 2 things:

vip members: they get their withdrawls flushed because they are what casinos see as their most important players... casinos flush their withdrawls to put them as priority payouts so they are shifted to the top of the queue... afterall they are heavy depositors to become vip so the casino sees it that the sooner they pay the vip... the sooner the vip will give it back in deposits

Non vips: Not all casinos flush... but I believe this is offered by some casinos to all members for people that dont like having their withdrawl as reversible... technically that should be and has always been once a withdrawl is flushed then thats that... (i havent seen a flush reversed at mg casinos or 3dice where they used to flush withdrawls for myself)



Im more annoyed that I specifically told them to make a note that it cant be reversed, which I was informed by Xander and I think it might of been Claire that it can never be reversed.


Its not even really about the cash... just my experience there and how they have completely lost any chance of having a deposit off me again,

[oldtrvlagt]

I'm not defending the practice...I was highly p.o. when it happened and told the casino so. I'm just saying VRC isn't the only Rival this happens at. I once blew through $900 because I had reached the max withdrawal to QT..don't you think I kicked MYSELF for doing it? It was MY fault. And as far as being a VIP...that's not worth a lot. At one Rival I'm a VIP (whoopee) I get worse bonus offers now than before. And, even though I play without bonuses quite a bit, sometimes being offered one would be nice.