help with comps at casino lavida

[5250phil]

im just curious how comps are worked out at casino lavida and how to understand playcheck

i deposited £50 yesterday at around 4 oclock and began playing ratpack at £1.50 a spin

i had a very good run and played till 11pm non stop winning a bit then loosing but never redepositing just playing with funds in my account

so thats 7 hrs non stop (give and take a few mins to make a cuppa) at £1.50 a spin

eventually i got bored and stopped playing to find my comps for the whole session was only 383

i asked support and he said its 1 point for every £10 wagered which for the time i was playing just doesnt seem right

also i had a look at playcheck and none of the £50 + spins i won showed up and most sessions said i hadnt played

i agree im not used to mg comps point system and definately cant understand playcheck but im sure i should have more comps

does this sound normal???

cheers phil

[vinylweatherman]

im just curious how comps are worked out at casino lavida and how to understand playcheck

i deposited £50 yesterday at around 4 oclock and began playing ratpack at £1.50 a spin

i had a very good run and played till 11pm non stop winning a bit then loosing but never redepositing just playing with funds in my account

so thats 7 hrs non stop (give and take a few mins to make a cuppa) at £1.50 a spin

eventually i got bored and stopped playing to find my comps for the whole session was only 383

i asked support and he said its 1 point for every £10 wagered which for the time i was playing just doesnt seem right

also i had a look at playcheck and none of the £50 + spins i won showed up and most sessions said i hadnt played

i agree im not used to mg comps point system and definately cant understand playcheck but im sure i should have more comps

does this sound normal???

cheers phil

It should be 1 point per £10 wagered. 383 points would result from wagering £3830. This would take over 2000 spins at £1.50, which would take over 2 hours even on the fastest autoplay setting.

The spin rate on these slots is not as fast as with the older ones, and it can seem like you are playing far more through than you are.

An alternative to Playcheck is to check the in-game "stats" before leaving the game to see how many spins you have played.

Next session, check your comps before playing, count spins with "stats", and calculate your total amount wagered using "stake x spins". Log off, and allow the systems to catch up. Next day is best, since I have noticed that some casinos only update comps once per day, usually overnight.

Find how many points have been earned, and check that it represents 1 point per £10 played. If not, you have the hard evidence to prove it.

[Jasminebed]

I have noticed at 32Red, that if I check my comps right after a session, it won't reflect all my play.

If you played 7 hours on Ratpack, you must have hit a few bonus rounds, and they take a while.

If you were flatbetting $1.50, there are 30 entries per playcheck page, or you can just subtract the first number from the last in a session. You can also look at your playcheck "detailed" (a radio button near the top).

There are many pages in a session of uninterupted play... there's a little (....) at then end to indicate more pages, right at the very bottom.