IP Address and Club World

[brianzz]

I've never had a problem with claiming a coupon using a verizon air card but back in the day I did have problems from time to time connecting to MG casinos. The culprit was one in awhile I'd get an IP from one of the 7 banned states and it wouldn't let me log in till I swapped it out for an IP from one of the legal states.

[blacklabrador]

Interesting, just 2 weeks ago I tried logging in and it said " You are not allowed to login, please contact customer service." I deleted the casino because I was fed up with the tightness on their slots. They sent me an email offering me a bonus the next day and I replied " Why would u offer me a bonus if I am not allowed to login? The reply I got was "Sorry for the inconvienience, it was an IP issue, you are now allowed to login.


No thanks Clubworld, your slots are some of the tightest on the net.

[vinylweatherman]

I've never had a problem with claiming a coupon using a verizon air card but back in the day I did have problems from time to time connecting to MG casinos. The culprit was one in awhile I'd get an IP from one of the 7 banned states and it wouldn't let me log in till I swapped it out for an IP from one of the legal states.

Interesting, just 2 weeks ago I tried logging in and it said " You are not allowed to login, please contact customer service." I deleted the casino because I was fed up with the tightness on their slots. They sent me an email offering me a bonus the next day and I replied " Why would u offer me a bonus if I am not allowed to login? The reply I got was "Sorry for the inconvienience, it was an IP issue, you are now allowed to login.


No thanks Clubworld, your slots are some of the tightest on the net.

The software suppliers are relying on an imperfect technology, and this seems to be causing these issues.

brianzz is a victim of the imperfections in using geolocation to trace the location of an inbound connection through the IP address alone. This causes problems where the ISP has an address range that serves customers in different states. In this case, the range was geolocated to a banned state, but was dynamically allocated to a player in a different state.

blacklabrador may be having similar problems, although it might not be down to banned states (being RTG), but where IP addresses get allocated to more than one player during the period of their membership. This is ALWAYS going to happen, and the more players a casino has, the more often this will happen. The system is just too sensitive, and like anti-virus applications for players, is giving too many false positives to the operators. Since these "flags" often result in serious problems for players, operators should take more time to check they are not a result of imperfect technology before they start accusing players of "doing something", or telling them they are "under investigation".