I won some money from my cashback- still im unhappy

**love2winalot** · 5th August 2010, 07:42 PM

Hiya: You are not the only one this has happened to. Also, there are some casino's, "accredited", that allow deposits via a method, and then that method is NOT available to be used to withdraw with.

The Check should be fine. I have a bunch of checks, and never had any issues depositing them in the bank. Some check stubs even tell you what to say if the bank teller ask where the check is from....

I agree. If you can deposit via, "insert deposit option here", there you should also be able to withdraw via that same option. Hell, most places even force you to withdraw, "only" via the deposit option you used.....

**spiderlegz** · 5th August 2010, 07:52 PM

Checks should be avoided, who in Europe uses them anyway except for the brits. Dont know how its in Norway but usually banks charge a fee for cashing in foreign checks.

**vinylweatherman** · 6th August 2010, 12:26 AM

Originally Posted by spiderlegz

Checks should be avoided, who in Europe uses them anyway except for the brits. Dont know how its in Norway but usually banks charge a fee for cashing in foreign checks.

Not for much longer. Banks have cancelled the "cheque guarantee" scheme, which will further discourage businesses from accepting cheques. Most businesses already say "cheques no longer accepted".

The plan is to drive cheques out of existence altogether by the end of the decade. The problem is a lack of an alternative when paying for something through the post where cards are not an option. This affects small businesses, and individuals receiving refunds from businesses.

**Marie2473** · 6th August 2010, 01:39 AM

I know my answer is probably a hassel - but what about opening a Neteller or MB account and ask them to withdrawl it there. They should be able to do it since they cant to the method u used depositing...

**WonderingSpirit** · 6th August 2010, 05:07 PM

Thats it.

I closed my account at allslots. I feel mislead by their banking page saying that Entropay is an accepted withdrawal method.

To sum up my experience:

Allslots was my nr 1 MG casino and I have made many deposits this year. Prior to rules change in Norway I had a couple of cashouts to my VISA that went smooth.

Started using entropay as it was listed both at deposit and withdrawals.
Made many deposits. 2 months later I manage to get a small win of 500$.

Entropay doesnt work when I want to withdraw.

I talk to live chat. They say it should work. I send Email with screenshots at their request.

I get reply by mail that Entropay is not accepted.
Then a couple of hours later I get a new mail saying its accepted. I tell them I still unable to withdraw.

I get a new mail that they are looking into it. Wait time could be upto 48 hours.

Today I get a new mail saying Entropay is not accepted.

I go on a tilt, lose my 500$ and tell them to close my account and change their banking pages as it still says its accepted.

End of story.

**vinylweatherman** · 9th August 2010, 07:31 PM

Originally Posted by WonderingSpirit

Thats it.

I closed my account at allslots. I feel mislead by their banking page saying that Entropay is an accepted withdrawal method.

To sum up my experience:

Allslots was my nr 1 MG casino and I have made many deposits this year. Prior to rules change in Norway I had a couple of cashouts to my VISA that went smooth.

Started using entropay as it was listed both at deposit and withdrawals.
Made many deposits. 2 months later I manage to get a small win of 500$.

Entropay doesnt work when I want to withdraw.

I talk to live chat. They say it should work. I send Email with screenshots at their request.

I get reply by mail that Entropay is not accepted.
Then a couple of hours later I get a new mail saying its accepted. I tell them I still unable to withdraw.

I get a new mail that they are looking into it. Wait time could be upto 48 hours.

Today I get a new mail saying Entropay is not accepted.

I go on a tilt, lose my 500$ and tell them to close my account and change their banking pages as it still says its accepted.

End of story.

This is the side of JF that many don't get to see, however I have seen it on MANY occasions. I once had to make a formal complaint to eCogra to force them to do their job PROPERLY, and fix a "stuck" payment that had somehow ended up sitting in limbo for a fortnight.

This issue again demonstrates chaos and confusion, with no-one seeming to know the right answer, and the story changing several times during this attempted withdrawal.

A PAB would have been worth the effort, and you can STILL complain to eCogra about this saga of one mistake after another that ended in you "throwing away" your win because it seemed there was no willingness on their part to pay you under their OWN rules as specified on their website.

This would fall under the "responsible gambling" part of eCogra rules, where incompetence over a protracted period lead to a player who WAS "gambling responsibly" to start with to go on "tilt" with their winnings because they thought they were never going to be able to get the money out, so threw it away just to put an end to the "nightmare" and be able to close the account and move on.