Well, Inet did it again.

[winbig]

InetbetPromos (Not sure if you are Emily or not),

Can you tell me why no live chat?

And no offense to you, but when someone sends an email to your CS asking something (respectfully, no offense words, no abuse etc.) the CS should respond by addressing the customer (Either by name of just with a Hello), not having one sentence answers that are semi-snotty, and should sign off with a name and salutation. This was my experience at least.
Just my opinion, I worked in CS for many years and I have a higher standard I suppose.


Thanks.

Sorry, but it's been a week. so *BUMP*

They've been on the forum and posted in other threads numerous times, but ALWAYS AVOID the live chat question. Always.

Their silence is deafening, but also shows a bit of rudeness and arrogance.

[fasth]

The last email I sent this email was in response to the "where have you been" blah blah blah. So I told them I have so many other places that I regularly deposit and play at, win / lose. Yet NONE of these other casinos treat me with the rudeness that accompanies many of their emails. Basically, said "screw you inet".

Guess they don't even read those replies as I recieved a possible birthday bonus, but gee, you haven't deposited in a while...

[Nate]

Sorry, but it's been a week. so *BUMP*

They've been on the forum and posted in other threads numerous times, but ALWAYS AVOID the live chat question. Always.

Their silence is deafening, but also shows a bit of rudeness and arrogance.

Interesting how Inetbet choose to deliberately ignore your question... Lol.. They are accredited - They should just be truthful and open with their clients.... What would it cost them????

Saving a few $$ to enhance revenues whilst ignoring customer cries and pleas will cost them in the long run... Its all about the CUSTOMERS … They make your business exist and thrive… take them out of the equation, be rude to them.. and eventually your profits will steadily decline… probably resulting in a decreased headcount to overset losses on revenue.. like now??? (Alas, We will never know because its been a while since this question has been posed and subsequently ignored)

[all4greed]

Has anyone else emailed them about the lack of live chat?

[footdr]

many times.

[kakata]

another accredited......

well...,Im the bad one...still... I say the thruth.....
I had a closed account at inetshit....I did ask em to reopen my account...and they sayd NO cause I was a pain in the ass....fine.

Few months later they did send me an email with offers like they did to all the others(they missed me and few free money)....clear signs of lack of customers.
Now this:

As usual....read it from bottom to top.





: statsSaturday, July 3, 2010 3:26 PMFrom: "gianni" <gianni2711@yahoo.com>View contact detailsTo: "Support" <support@inetbet.com>you agreed to let me back???you are full of SHIT....you did send me an email...you cock sukker.


--- On Sat, 7/3/10, Support <support@inetbet.com> wrote:


From: Support <support@inetbet.com>
Subject: Re: stats
To: "gianni" <gianni2711@yahoo.com>
Date: Saturday, July 3, 2010, 3:20 PM


You do not know what you are talking about, you were warned about your language and attitude before, however we agreed to let you back in, however that was it.
As to losing customers, well we have never been more busy, so again you are wrong.




----- Original Message -----
From: gianni
To: Support
Sent: Saturday, July 03, 2010 8:18 PM
Subject: Re: stats


ohhh REALLY????
Lets see how many more customers you r going to lose.
I didn try EVER to reopen an account....you did called me tho...cause you are in problem..losing customers.


--- On Sat, 7/3/10, Support <support@inetbet.com> wrote:


From: Support <support@inetbet.com>
Subject: Re: stats
To: "gianni" <gianni2711@yahoo.com>
Date: Saturday, July 3, 2010, 3:06 PM


No that is not what we would say at all.

I am sorry but given the abusive email below your account has been closed.

Regards
iNetBet Support

----- Original Message -----
From: gianni
To: Support
Sent: Saturday, July 03, 2010 7:51 PM
Subject: stats


hello.

you do not like when I say "go fukk your self" right?
What would you say if with $ 100 you only get twice 2.50???
so my quote is "go fukk your self"
just in case you didnt undearsteand ....it was" GO FUCK YOUR SELF."...clear????
regards
giovanni







.








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[Pinababy69]

Wow Kakata, I knew you got angry, but man!! Telling them to go fuck themselves, and calling them c***suckers? Way, way, way over the top. Call me naive, but we've seen alot of this lately from more than one member here. If this is the way that people talk to CS support staff.....you couldn't pay me enough to do their job.

Simply unreal.

[kakata]

Wow Kakata, I knew you got angry, but man!! Telling them to go fuck themselves, and calling them c***suckers? Way, way, way over the top. Call me naive, but we've seen alot of this lately from more than one member here. If this is the way that people talk to CS support staff.....you couldn't pay me enough to do their job.

Simply unreal.

first of all I wouldnt pay you...."I never pay" otherwise I dont get an erection...
second ..."I left you a message on the other thread"....
now dont get in anybody else thread with your shit....
I dont care what you think and very few DO....they just dont tell you.
try to find a boy friend ...thats what you need...nobody ever told you...
I DO
you are noone...and if nobody told you sofar.....here I am.....buy a bidet...thats what you need...
..... your open legs do smell if you dont use it.....
...bye...bye

[Pinababy69]

first of all I wouldnt pay you...."I never pay" otherwise I dont get an erection...
second ..."I left you a message on the other thread"....
now dont get in anybody else thread with your shit....
I dont care what you think and very few DO....they just dont tell you.
try to find a boy friend ...thats what you need...nobody ever told you...
I DO
you are noone...and if nobody told you sofar.....here I am.....buy a bidet...thats what you need your open legs do smell if you dont use it
...bye...bye

Very sad to be you Kakata, if this is the only way you can communicate with people. You are obviously TRYING to get yourself banned...why, I don't know. Do yourself a favour, and sign up for some anger management classes.

[all4greed]

Let me say this first. I understand being upset and pissed off at casinos. Been there, done that too many times. I've wanted to rip off people's heads, curse them out, etc.

But the language that I'm reading about is being far beyond rude. It's outrageously offensive and by anyone conducting themselves in that fashion by correspondence or telephone you come out looking bad. No two ways about it.

Seriously, step back, count to 10, 100, or 1,000 and really think about how you are communicating. No one is forcing anybody to play at a certain casino.