Everyone should play at LockCasino best RTG casino!

**diamondale** · 27th April 2010, 12:19 AM

Lock Casino is a great place to play: Wonderful customer service, attractive bonuses with reachable playthroughs. I was playing this past weekend was playing ceasars empire started with 25.00 got the 75% bonus about 45 min i hit the 5 cleopatras for 750.00 then it doesnt stop there i was playing for hrs on end still going up i had 1300.00 then my machine started flashing and the music went off and there were fireworks i hit the random seems they always go off the wee early morning hrs 4 am my time. ANYWAY ID LIKE TO THANK THE STAFF AT LOCK CASINO KEEP UP THE GREAT JOB!

**XOXOXOXOXOX** · 27th April 2010, 06:47 PM

Do they still have max cashout?

**cpdnd31** · 27th April 2010, 08:00 PM

ok here is the thing im really glad you won and at one point I loved lock until they made playthru 30 and 40x bonus and deposite and made bonus non withdrawable ok I dealt with that but then I finally made playthru go to withdraw and min withdraw to qt or use my wallet was 50.00. Come on I contacted customer service and asked and they said oh its been like that for awhile and before I could even say noo it hasnt she typed in if I have a issue please contact blah blah blah I uninstalled them too much work for too little of a payout. It felt like they were loading the front end and the back end as well lol. I know you may say well dont play with bonuses well my answer to that is I can go to Club world and get pretty much the same thing and have no restrictions on my withdrawals. I just didnt like being told by a casino ok you beat my conditions oh by the way we added one more. Good Luck. Glad you had fun there. Just my opinion not meant to bash anyone. PS I use to deposite there at least once a day.

**Krasa** · 29th April 2010, 03:37 PM

Noone should play there in my opinion

I went all the way up to 6k then lost most of it but I still have a good cashout! And I have been told I will be payed by them a month ago... after I went through all verifications. Then three weeks ago on live chat I got the "it'll be done in a minute" line... then over two weeks ago I notified the rep here..
I was told "I had one more account" as an excuse. I said I do not and noone from my place plays, I am 100% sure. My sister is 14 and my parents do not use the computer. I'm the computer engineer in the family.

And I played only from my place!
Then she checked it out. Then she told me "OK I've checked it out, I'm on it, it'll be one in 3 to 7 days".. It wasn't done in 3 days. Then it wasn't done in 7 working days, that was last Friday.

She is never there on live chat, and I always ask for her... every CS tells me he'll "alert her"... now my PM here from a week ago isn't answered (and she used to reply quickly)... I sent an email to CS, put "to Elka" to the subject (that's what CS told me to do) and even that isn't being replied to....

**takethemoney** · 29th April 2010, 10:09 PM

Originally Posted by Krasa

Noone should play there in my opinion

I went all the way up to 6k then lost most of it but I still have a good cashout! And I have been told I will be payed by them a month ago... after I went through all verifications. Then three weeks ago on live chat I got the "it'll be done in a minute" line... then over two weeks ago I notified the rep here..
I was told "I had one more account" as an excuse. I said I do not and noone from my place plays, I am 100% sure. My sister is 14 and my parents do not use the computer. I'm the computer engineer in the family.

And I played only from my place!
Then she checked it out. Then she told me "OK I've checked it out, I'm on it, it'll be one in 3 to 7 days".. It wasn't done in 3 days. Then it wasn't done in 7 working days, that was last Friday.

She is never there on live chat, and I always ask for her... every CS tells me he'll "alert her"... now my PM here from a week ago isn't answered (and she used to reply quickly)... I sent an email to CS, put "to Elka" to the subject (that's what CS told me to do) and even that isn't being replied to....

I'm glad you posted this. I have refrained from playing any RTG casinos lately but I was thinking of giving this one another shot. Not now!

Are you still not paid? If not and it looks like you have tried to resolve it with the casino, you might want to PAB.

**5250phil** · 29th April 2010, 10:23 PM

after depositing a fair amount at lock and already haveing my docs verified i had a bit of luck

i won $800 but to be fair i had deposited near that

they told me i had 3 accounts registered to my ip to gain the free chip more than once

i have never heared of any of these usernames before and hand on heart have never registered any other accounts

they did in the end pay me my winnings but it got me very worried for a few days till they investigated the other accounts

is the multiple accounts excuse just one they use if you win

im almost sure if i won a random jacpot of a large amount they wouldnt have payed me

so far my ride on the rtg casino train hasnt been good at all

**takethemoney** · 29th April 2010, 10:55 PM

BTW this casino is almost accredited. Shouldn't they be held to answer about these issues first?

**diamondale** · 29th April 2010, 11:55 PM

Originally Posted by takethemoney

BTW this casino is almost accredited. Shouldn't they be held to answer about these issues first?

I won a random plus my other funds and theres no max on certain days and they paid me in 3 days 2500 right to my ewallet trust me there a great casino when it comes to getting money fast trust lock casino there staff does not beat around the bush for weeks on end like other ones usually smaller withdrawals are 2 days max but usually sooner.