8th May 2010, 04:13 AM
To further our efforts to resolve player issues and inform players who do not read the forums management is working on some ideas in order to reach out to them...we should have more information in coming days.
Thank you once again for your support, comments and questions and more importantly the opportunity to continue resolving player issues. Please PM or email with your player issues.
8th May 2010, 04:25 AM
Originally Posted by jod5413
You were just here with a new post, thanking everyone for their posts, etc. Yet, you didn't answer my post, just like you have not answered any other questions posed by other posters.
That is not exactly being helpful, is it? I hope other members here see that, other than you posting your latest "sound bite", you really have NOT answered questions put to you.
I pray that people see what's going on. Paying some players that were screwed in the past does NOT equal being a reputable casino group to play at. Not even close.
The Following 4 Users Say Thank You to jod5413 For This Useful Post:
AussieDave (8th May 2010), bb28 (9th May 2010), KasinoKing (9th May 2010), mrracetrack (8th May 2010)
8th May 2010, 04:54 AM
Okay, I'm curious/naive/ignorant(?), feel free to choose...
BUT, when a casino "deletes" account history, is the player the only one who can't see it or does it disappear to the casinos "eyes" also? I am only asking as when I was playing at a few of the listed casinos (this was probably 3-4 years ago or more) my account history was deleted so I couldn't tell if the last time I had played was a freebie or a deposit. When using live chat I would be assured I was in the "clear" to go ahead and use the freebie. Then voila!, any winnings would be denied due to usage of multiple freebies.
And if this disappears for the casino also, how would they know who was entitled to winnings or not? You would have no proof, unless you saved screenshots of your history each time you played.
The Following User Says Thank You to ksech For This Useful Post:
Jasminebed (8th May 2010)
8th May 2010, 04:59 AM
OK - to play devil's advocate to Jod and AussieDave - you guys are asking him to do certain things:
HOW would you have him implement this?
Software database is not going to show every transaction that did not pay. Some of those things may have been hidden.
Can you give him some suggestions and ideas on how to go about creating a way to pay these other players - that cannot see these CM posts?
I mean - a PR campaign it might be... But how about getting those people back paid?
What would be the way YOU would attack it if it was your job?
What tools would you implement?
Where would you post?
What wording would you use to make it acceptable and easily understandable?
Let's give Marty Solutions in order to make this better for the CURRENT Players - FUTURE Players and PAST Players....
How do you set a precedence for this kind of thing?
Let's assume Marty is the REAL deal.
Let's assume that this is leverage for the upcoming regulation ((which I have always said was going to happen - just didn't think it would take this long.......)
Let's assume - even if this is only about the company making money - that THiS group DOES want to turn over a new leaf.
Let's assume that Marty or someone from a decent company is BUYING this group....
Or whatever it takes.... to make your mindset understand that if we provide ideas and solutions - they might be used.... AND if they ARE used - they will ONLY benefit the PLAYERS....
Are they really turning over a new leaf? Hell if I know.
But what I do know is that there are some players getting paid right now - and I want to see more players get what they deserve.
Originally Posted by jod5413
8th May 2010, 05:05 AM
8th May 2010, 05:16 AM
Originally Posted by ksech
Casino accounts are normally locked/blocked not deleted. You personal details remain on file. Reputable casinos do this as a security measure (wont go into details here) but it is all above board.
However your asking about Virtual Casino Group, they operate out of Costa Rica. With black markets for body parts and other suss crap too, who knows what VCG do with players personal data.
8th May 2010, 09:26 PM
Marty id mu personal Hero
I got my 100 last night from Virtual casino. THANK YOU Marty, you are the man.
I cant believe it happened
The Following User Says Thank You to pobeda For This Useful Post:
Jasminebed (9th May 2010)
9th May 2010, 07:48 AM
I don't know if I'm allowed to post this web site url here, but I'm sure you'll edit it if not. I never seen this site till just now, but wanted to share it here since under "Casino Complaints" you can see at just a glance there are lots of Gambling Wages casino complaints posted.
I didn't read each complaint so don't know if they've been resolved or not. Even if they have, it's says a lot when you see one group of casinos listed so many times on just the first page.
Check it out... http://www.askgamblers.com/p-46/complaints
9th May 2010, 08:32 AM
I'm going to make this short and sweet, but I see your whole post as flawed and here is why.
Originally Posted by WagerWitch
Marty took this job on.....it's not up to you or any of us here at CM or anywhere else for that matter to figure out ways to help him do it. That is what he is getting paid for.......right?
As for you wanting us to make assumptions that he is the real deal, turning over a new leaf and so on.......come on, get real, if the past is any indicator of the future, it's just a ploy and if Marty is the nice guy every one says he is, well they are gonna spit him out, screw him over too. We are talking about a company here that Marty is representing, that he works for, is paid by, not really Marty himself, so it shouldn't be forgotten that he is an employee, not all powerful. He is only able to do what he is told to do. That company that he is working for happens to have the shittiest, worst rep in the history of online gambling, so come on.......why should anyone assume anything good about it? Your call to make good assumptions is.......well it's BS and shouldn't be heeded.
Now with all that said.......I think it's great that some of the players that were owed money have received it and I hope more of them do, but to assume that they (the company has turned over a new leaf at this stage in the game is ridiculously foolish.......IMO.
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9th May 2010, 08:50 AM
and I was NEVER saying MAKE ASSUMPTIONS that are "fact" - I was trying to get around the block that is in everyone's head... That this group is horrible screw them smash them etc.
I want the players to get paid.
So - in order to get past that block in our heads we PRETEND (let's assume = we PRETEND).
That way - we can come up with ideas for the players - to help them get paid.
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