Neteller gives player personal info to casinos?

[portia]

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[caruso]

As I said in the other thread, Neteller will make payments to a casino from your account without your authorization. Happened to me last year with iGlobalMedia.

Obviously they work in tandom with the casinos for their mutual benefit. Why would anyone have ever doubted this? We're players, remember, or "scum" in Neteller / casino speak.

[Casinomeister]

As I said in the other thread, Neteller will make payments to a casino from your account without your authorization. Happened to me last year with iGlobalMedia.

Obviously they work in tandom with the casinos for their mutual benefit. Why would anyone have ever doubted this? We're players, remember, or "scum" in Neteller / casino speak.

I'm sensing another "conspiracy theory" here. Sheesh! Don't forget, there are three parties at work - Neteller - the merchant - the customer. It's funny how player fraud just whips by most of you, but when it comes to casinos protecting themselves or a cash provider assisting investigations, the outspoken ones become even more aggreived and outspoken.

If so many players weren't consistantly trying to rip off casinos with forged documents, false statements, and other lies and misdemeanors, there wouldn't be this problem.

Give Colin a chance to respond. I've just been notified that his trip was extended. Perhaps he can fill us "scum" in.

[gamblinboi]

I'm sensing another "conspiracy theory" here. Sheesh! Don't forget, there are three parties at work - Neteller - the merchant - the customer. It's funny how player fraud just whips by most of you, but when it comes to casinos protecting themselves or a cash provider assisting investigations, the outspoken ones become even more aggreived and outspoken.

Dudemeister there's no conspiracy imo, it's happened to me as well. Let's say a casino sends you a payment. Now all of a sudden the casino renegs, and the payment they want cancelled. Neteller will cancel it NO QUESTIONS ASKED. By cancel i mean the money is taken from your neteller and sent back to the casino. Let's see a player try and do that!!

Back when paypal was still usable, if a casino wanted to cancel a payment then paypal security would call you, or send you an email, and ASK you. Not so with neteller.

[lanidar]

Back when paypal was still usable, if a casino wanted to cancel a payment then paypal security would call you, or send you an email, and ASK you. Not so with neteller.

I don't doubt what you are telling is about PayPal.
But...PayPal actually phoned you and ASKED you if you would allow the payment to go back into the casino BEFORE removing it?
And...what happens when you refused to let the transfer take place back to the casino?

[gamblinboi]

I don't doubt what you are telling is about PayPal.
But...PayPal actually phoned you and ASKED you if you would allow the payment to go back into the casino BEFORE removing it?
And...what happens when you refused to let the transfer take place back to the casino?

yep they had me call in and they explained to me what was going on, then they asked if it was okay to reverse the payment. I don't know what would have happened had i said no??

[portia]

Neteller CSR says the company NEVER gives casinos any information about the players activities. Not banking info, Not were they deposit, how much, wether they lose alot, Not who they transer funds to and from, nothing.

But the casinos say otherwise.

Cannot see were Neteller site says they hold player info strictly confidential from merchants.

It does have a large write up on cooperating with the patriot act in the US, and cooperating with law enforcement on moneylaundering by criminals and Terrorists, etc.

There is a potential for a big problem here for all players (it may be real already) :

Cause Neteller doesn't set up booths at conferences around the world to meet with us players. They do so to meet casino operators.

They do not attend parties, dine and socialize with players. They do so with casino operators.

The Millieu for Neteller is the casino operator and they probably will pick up the same attitudes, the vernacular, and prejudices that casino operators have about gamblers. This would not be a good thing - as the players are not viewed in a very flattering light.

Neteller Exec's would have to be very determined to avoid having their employees (or themselves?) co-opted or corrupted by the casinos.

Hopefully Netellers response to the info that is leaking out of the casino's (that Neteller is providing casino's info about players that can be used as an excuse to refuse payment of winners) will not be a directive to the casinos to "keep quiet about us giving you the players private info".

Don't think anyone would have a problem about info on terrorists moneylaunders going to the authorities but how to justify providing info on winning player to a casino?

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[crushgrove]

I'm sensing another "conspiracy theory" here. Sheesh! Don't forget, there are three parties at work - Neteller - the merchant - the customer. It's funny how player fraud just whips by most of you, but when it comes to casinos protecting themselves or a cash provider assisting investigations, the outspoken ones become even more aggreived and outspoken.

If so many players weren't consistantly trying to rip off casinos with forged documents, false statements, and other lies and misdemeanors, there wouldn't be this problem.

Give Colin a chance to respond. I've just been notified that his trip was extended. Perhaps he can fill us "scum" in.

Player fraud or whatever the casinos/Neteller's excuse still does not give Neteller the right to divulge player information. I for one was not involved in any type of player fraud, this is obvious because I had to call Neteller and send in my ID to them and then had my account reopened. Would you trust a bank that gave out your transaction history to a merchant simply because a merchant asked for it? This is absurd, if Neteller wishes to be treated as a legitimate financial institute in Canada then they better stop this infringement of privacy. I for one was very close to calling the Canadian government about how Neteller is breaking privacy agreements. The fact that Neteller still hasnt come here to address this matter is scary as well.

Just FYI, when I talked to the casino involved, Ecashworld (golden palace) they knew the persons name who transferred money to my Neteller account. Now how would they know that???? Neteller, any answer???

[murder1]

I will tell you first hand Neteller does give out Private Information. They have access to your private credit history. Doing signup they ask you alist of questions that has appeared on your credit file. I have had them to send my personal information to Golden Palace casino groups. They also charge you a outragous 9% to use Insta-Cash. To make a deposit. And if you refuse and want to use EFT they make you wait 4 full business days. Even if your bank shows it was withdrawn the same day. I really miss Paypal and think we should email Paypal and ask for they service back. Neteller used to be alright when they were in the back seat behind Paypal and Firepay. But now since they have the driver's seat. They don't respect they customers. I only use Firepay to Deposit because of they lower fees. And use Neteller to withdrawal. But Neteller as a whole can Kiss my ...

[xianna]

Cause Neteller doesn't set up booths at conferences around the world to meet with us players. They do so to meet casino operators.

They do not attend parties, dine and socialize with players. They do so with casino operators.

The Millieu for Neteller is the casino operator and they probably will pick up the same attitudes, the vernacular, and prejudices that casino operators have about gamblers. This would not be a good thing - as the players are not viewed in a very flattering light.
...

I am beginning to think we need to hold a "Players' Convention." All interested parties would be welcome to attend. Maybe if we could have a drink with them and talk face to face with them, they'd stop thinking of us as they do.

Right now though, it seems a little like "them against us." They all party together, they get to know each other . . . and we're out here in email land.

Actually, my "Players' Convention" idea might be a very bad one. There could be some disastrous results. I've heard too often about the threats some casino managers have made. It might not be a good party at all.

But they all kind of need us, don't they? NeTeller, casino managers . . . all of them? I think many of them would be out of a job if we suddenly disappeared.