Nice Intro to Grande Vegas

**Jasminebed** · 4th February 2010, 01:51 PM

I joined Grande Vegas this week, from an affiliate site offering a $15 ND bonus. When I went to chat to claim, I was told that the offer had expired, but that they would credit me with $10 anyway.

I received a very nice personal email from Melanie, the affiliate manager, and the rep here at CM, apologizing for expired offer, and crediting my account with a further $5.

I didn't complain when I was told the offer was expired, nor ask that anyone review it.

Looks like they are on the ball over there, and I justed wanted to say "Thanks Melanie".

**SlotMonster** · 4th February 2010, 04:37 PM

Congrats, Jasmine

You lost your bonus, I presume?

**RobWin** · 4th February 2010, 05:11 PM

Originally Posted by Jasminebed

I joined Grande Vegas this week, from an affiliate site offering a $15 ND bonus. When I went to chat to claim, I was told that the offer had expired, but that they would credit me with $10 anyway.

I received a very nice personal email from Melanie, the affiliate manager, and the rep here at CM, apologizing for expired offer, and crediting my account with a further $5.

I didn't complain when I was told the offer was expired, nor ask that anyone review it.

Looks like they are on the ball over there, and I justed wanted to say "Thanks Melanie".

Melanie is the best, I'm happy they got it fixed for you Jasmine...

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**Melanie** · 5th February 2010, 10:21 AM

Hi Jasminebed,

It's only a pleasure

I hope you enjoyed our casino.

**takethemoney** · 5th February 2010, 06:14 PM

My experiences there have sucked. On both good sized deposits I got no play and was whacked in no time

**Jasminebed** · 5th February 2010, 07:11 PM

Originally Posted by SlotMonster

Congrats, Jasmine

You lost your bonus, I presume?

I had lost the first $10 I was credited with, not much play, but heck, it was only $10. You have to be very lucky to hit on that.

When I logged into the software, there was a Message that popped up, in case I had missed the email! This was a nice feature IMO.

Lost the second $5 as well, but at least I hit a feature and played for a few extra minutes.

I'll have to check out the terms of the sign-up deposit bonus before deciding further, but they made a good first impression.