Vanguard slow payout times!

**nisosbar** · 26th January 2010, 04:04 AM

Originally Posted by osulle

I was paid today exactly 7.5 days after I requested the cashout.

Too long. But at least the rep indicates that even they recognize it took too long.

Maybe we should start payout threads here, like they have on 2+2, indicating how long payouts take, any problems with getting paid, etc.

**eu_lowroller** · 26th January 2010, 09:34 AM

Originally Posted by Pocketdiggers77

I received half of my withdrawal this evening as somewhat expected from Vegas Regal. Requested Tuesday at 11:55 PM

I got my withdrawal too yesterday (Monday) from Vegas Regal and i've made it on last wednesday, so it looks like, that they only pay out on mondays?

**winbig** · 26th January 2010, 03:28 PM

Originally Posted by eu_lowroller

I got my withdrawal too yesterday (Monday) from Vegas Regal and i've made it on last wednesday, so it looks like, that they only pay out on mondays?

That would seem to be the case. Their processor held on to my check for 5 days before sending it out, which also happened to be on a Monday, too.

http://www.casinomeister.com/forums/...hat-gives.html

**clj7221** · 26th January 2010, 03:52 PM

Originally Posted by osulle

Hi, I have been playing at Vanguard for some time. Last Monday I actually managed a small cashout and request payment via quicktender. This was noon on Monday. It is now Friday and no money in my account so I contact live chat which for the most part is a waste of time with most Rival casinos. Of course this assessment was proved to be correct.

It is now Friday and no payment to my Quicktender account so I contact live support and what a joke that was. I was told it takes betwen 2 to 5 business days to get paid and by golly Vanguard is sticking by this. Customer will be paid on the 5th day and not a moment too soon. To me this is unacceptable since Sloto pays within two days and other non accredited Rivals have paid me within 3 days.

Am I being silly to expect payment a little faster than this? According to the response I got from cs it takes 2-5 business days not including weekends and by golly don't expect payment until the 5th business day cause if you do you are out of luck. I have now excerised my right and uninstalled this casino and will never play again in the future.
As a side note Rival live support is really bad. One would be better off banging their heads on a brick wall because at least that burns 150 calories an hour! Why does it take so long to pay out to Quicktender and does the casino not even care that a loyal depositing customer is so unhappy that their patronage is lost?

This Casino has never been quick at doing anything as far as I know. They even took a while to mail me back but the Rep was sick with the flu. I had a terrible habit of posting before I contacted the rep. NOTHING gets done any faster by posting without going to the Rep first. If the Rep is not in here or not mailing you back then post. But whatever the situation you have is,if you contact the Rep they usually take care of it quickly. Even cashins.