another i.d sketchy moment.......

[sparkz]

i played at mansion casino tonight...

messaged live support asking to flush my account withdrawl of over £800 up (1000+ withdrawl)... and oh dear... the "got any id" question comes into it...



im fuming...

yet again for me sums up my gambling... i risk my money, i know under any circumstance and legality of things i am 100% of legal age, cards i use are entirely mine, i live where i say i live but ffs... they still ask for scans of my driving licence or passport... ffs again i dont drive nor have i been abroad thus no passport...

im pissed off majorly, cant it be easy? i risk my hard earnt money simple as, and yet again im probably going to lose the entire lot because of it...


as to no suprise its playtech which i can reverse withdrawls, so it genuinely isnt fair, because they know full well i'll be tempted in the next week or so to play with all of it (even if i dont i still lose because of the id they require)

anyone can borrow their mates passports, change a few bits round and send it to a casino... but thats where the major fraud is... because my luck has been in and for once out of 7 years of gambling iv won the most iv ever won it feels like im having this fair and good fortune snatched away from me

[amatrine]

So you do not have ID at all? Everyone knows you need to have ID before you withdraw anywhere. If you do not have it I would just not play. I don't know the area you are in , but in the US you can get a state issued ID, that works just as well as a license. I have to to give ID at every place I play at.

[Pinababy69]

I also have no driver's licence, nor a passport. Not that I want to anyway, but it is a part of the reason why I no longer play at any new casinos. I'm good to go at the few that I do play at....32Red and 3Dice have never asked me for a thing re: documents. As for Inetbet, I sent them the id I do have, including credit card and a utility bill, along with the faxback form....and I was good to go. And although I don't really play at ClubWorld too much anymore, same deal there.

I would strongly suggest that if you are going to play at a casino you have never previously played, or cashed out from...that you speak with support, or the rep here, prior to playing. Make sure that the ID you do have, will be acceptable for them.

I don't know why everyone is so flabbergasted that some of us don't drive (thus no driver's licence), nor do we have passports. I don't travel abroad either, and don't see why I should have to pay $100 plus for a piece of ID that I will most likely never use. I also think Jasminebed (also from Canada), is like me...no passport/driver's licence. It's not THAT uncommon.

I still say these ID requirments from some of these places are just off the wall and over the top, and yet another excuse to either not pay, or delay payment as long as possible. Why is it that a place like 3Dice (as a rule) doesn't require extensive ID and DNA samples? Yet other places want everything but your firstborn? These places certainly don't mind accepting those credit card deposits with no questions asked, do they?

Anyway Sparkz...get yourself pre-approved before you play. Amatrine, the OP is in the UK and I don't believe they have a government issued picture ID, much like here in Canada. It's passport or DL, and that's it.

[sparkz]

So you do not have ID at all? Everyone knows you need to have ID before you withdraw anywhere. If you do not have it I would just not play. I don't know the area you are in , but in the US you can get a state issued ID, that works just as well as a license. I have to to give ID at every place I play at.

its hard like here in the uk we get nothing...

iv never had any form of id since i was at school and got some crappy id card which i used at tescos a few weeks before and they said they cant accept it...

weeks later i lost it....


many casinos are of top quality... thinking mansion was advertised on UK tv, i thought it would be ok.... but nup


aparantly now i can hand in birth certificate scans according to support staff...


we had a long discussion which pissed me off a bit...

i went there as a blackjack only player... but was given a bonus ... i got balance down to under 50c and played with my own cash... $200 later and what do you know iv been more lucky than ever and reached the $1100 mark :O...

in chat he kept telling me i hadnt met the WR of my bonus... but eh?? hardly much of a bonus when my balance is 50c and i stated playing with more of my own cash is it?

he realised after n said that $1100 is 100% withdrawable... but i cant hand in birth certificate scans instead of passport/driving licence scans (pointless but ahh well)

luckily i bought a copy of my birth certificate from a record database about a year ago so all i can do is hope its accepted because i was told its fine...

still dont get it though... they are aparantly willing to accept a copy of my birth certificate which anyone can get hold of (you check the net, many sites and not illegal 1's send u copies of birth certificates you request at a fee) to "verify" who i am

bullshit... if any casino had brains and the technology why couldnt my national insurance number be enough for starters? cause afterall if they can check the databases they would see i am who i say i am...

enough crap...i just want my money!!!!




oh and as for "flush" payouts.... no chance... you have to keep it as a pending withdraw for 24 hours... mehh

[sparkz]

I also have no driver's licence, nor a passport. Not that I want to anyway, but it is a part of the reason why I no longer play at any new casinos. I'm good to go at the few that I do play at....32Red and 3Dice have never asked me for a thing re: documents. As for Inetbet, I sent them the id I do have, including credit card and a utility bill, along with the faxback form....and I was good to go. And although I don't really play at ClubWorld too much anymore, same deal there.

I would strongly suggest that if you are going to play at a casino you have never previously played, or cashed out from...that you speak with support, or the rep here, prior to playing. Make sure that the ID you do have, will be acceptable for them.

I don't know why everyone is so flabbergasted that some of us don't drive (thus no driver's licence), nor do we have passports. I don't travel abroad either, and don't see why I should have to pay $100 plus for a piece of ID that I will most likely never use. I also think Jasminebed (also from Canada), is like me...no passport/driver's licence. It's not THAT uncommon.

I still say these ID requirments from some of these places are just off the wall and over the top, and yet another excuse to either not pay, or delay payment as long as possible. Why is it that a place like 3Dice (as a rule) doesn't require extensive ID and DNA samples? Yet other places want everything but your firstborn? These places certainly don't mind accepting those credit card deposits with no questions asked, do they?

Anyway Sparkz...get yourself pre-approved before you play. Amatrine, the OP is in the UK and I don't believe they have a government issued picture ID, much like here in Canada. It's passport or DL, and that's it.

here here mate,

i know i should of... but as mentioned they were advertised on UK TV.... so like wtf

i searchd their terms before and it mentioned nothing about ID... didnt even expect the chat operator to say about it because the terms say nothing and all i asked was about "flushing" my account...

i have logged every single transaction on every game there.... so if i dont get payment...then.... ...... ..... ....... problems occur

[GGW Laurie]

Pina really gave you some great advise, as she said there are a few that dont require alot, sometimes just letting them know upfront your problem will work, if they want your money and continued patronage, they will work with you, id almost bet on it...............laurie

[coxwel]

hi sparkz.

mansion is a good place to play imho. so donot worry youll be paid if everythings correct and fulfilled.

that they require an id is pretty normal, iam sure you can find it in their terms. i received some withdrawals past years from them, of course had to send in id at my first one. all withdrawals got processed on time also on sundays. forget asking them to flush they stick to their 4day pending, also normal in most playtechs.

have you tried to contact the mansion rep here on board?

iam sure he will help you find a solution with your verificational issue.


cheers


coxwel

[sparkz]

thanks for replys all...

well today i have found my birth certificate .... as per what Mark at their customer support told me last night, he said i can send a copy of my birth certificate in instead of passport/driving licence


so here goes, i will email them with that and see if they accept it like they said they would

[just play]

I don't know why everyone is so flabbergasted that some of us don't drive (thus no driver's licence), nor do we have passports. I don't travel abroad either, and don't see why I should have to pay $100 plus for a piece of ID that I will most likely never use. I also think Jasminebed (also from Canada), is like me...no passport/driver's licence. It's not THAT uncommon.

Casinos should recognize this and should know this, different places, different ways of living. They shouldn't require the same documentation from everyone.


I know I will NEVER get a passport, but where I live Massachusetts you have to have ID for everything. Going to the bank/writing a check/getting carded for cigarettes/alcohol/etc...we just couldn't get along without an ID. I believe that's why if you don't have a license you can get a regular ID to prove who you are.

Also our other ways of trasportation sucks, bus/taxi, so when we are very young that's what we look forward to, a license so we can drive, and most people get one right away as soon as possible. (17 now, it used to be 16 when I was young)

I know from my friends in Canada (and probably other places too) that your city transportation is quite good, so it's not that uncommon to never get a license. Also my friends have told me it's quite expensive to get a license, it's very cheap here, that's where the difference may lie.

[sparkz]

Casinos should recognize this and should know this, different places, different ways of living. They shouldn't require the same documentation from everyone.


I know I will NEVER get a passport, but where I live Massachusetts you have to have ID for everything. Going to the bank/writing a check/getting carded for cigarettes/alcohol/etc...we just couldn't get along without an ID. I believe that's why if you don't have a license you can get a regular ID to prove who you are.

Also our other ways of trasportation sucks, bus/taxi, so when we are very young that's what we look forward to, a license so we can drive, and most people get one right away as soon as possible. (17 now, it used to be 16 when I was young)

I know from my friends in Canada (and probably other places too) that your city transportation is quite good, so it's not that uncommon to never get a license. Also my friends have told me it's quite expensive to get a license, it's very cheap here, that's where the difference may lie.

yea i agree, for me the train station is local, and busses run nicely, so theres no need to drive, and added with the expenses, its something like £40+ to get even just a provisional. and thats before i even take my main licence test, then get a car and pay for fuel, tax, insurance etc (my ex could drive, she would spend more than £40 in fuel a week and around £200 a month for insurance tax and mot...very expensive)

here we have things such as "challenge 21" which means if you look under 21 and try to buy alcohol/cigarettes they ask you for id, but thoese id cards are not government issued and they are not essential for everyone to have... they are hologram "pass" cards, for me though and many others theres no point buying 1 because i look old enough and never get asked for identification when buying alcohol/cigarettes

if for example someone in the uk is stopped by the police the police usually just ask for their name and address, to verify it they check on their database and maybe see if you had anything with you name on it on you (such as a bank statement/bill/pay slip/or even something with your name handwritten on it)

common sence is the only thing that separates getting my winnings or not... because my birth certificate states my DOB, Name, address when i was born (still the same address i live at now) so anyone who sees that my birth certificate name, address, DOB matches the details on my account (as well as being linked to my bank statement and card i used to register) should be able to see i am of legal age, i am who i say i am and that i have been wagering with my own money!!!