I Funded My NetSpend Visa and Was Ripped Off..

[bernynhel]

Thanks for posting this. I never had an issue with quicktender but now that I read this, I am not taking any chances. I deleted my main Bank card from the site and opened up another one only for quicktender deposits.I'm sorry for what your going through. I do hope your situation gets resolved.

Good thinking and thanks. I'm glad it was only a NetSpend dealio in the first place with only the $180.00 at stake. I easily added the "Only1 Visa" to QuickTender and it works fine.

Asking to see the actual NS card is SOP...I forget where, but it clearly says on the NS site that you have to show the card to the clerk when you fund it via WU..

If that's the case, then even better. By requiring the NetSpend user to physically hand the card over to a (in my case) Rite-Aid store clerk during a WU load, NOT only is the card number compromised but the CVV as well! Thanks, winbig! It would have never occurred to me in a million years that what I thought had been put over on me was actually a required part of the procedure and stipulated by NetSpend.

[amatrine]

I never had a problem with paypal loading. That is how I always do it, but I sell on ebay for a living and most of my paypal money goes in my regular bank. The amount I put on my card is nothing compared to that.

I had no idea they would close an account. If they are doing that , netspend should take the instructions for adding paypal funds to the card off the site.

[bernynhel]

...I had no idea they would close an account. If they are doing that , netspend should take the instructions for adding paypal funds to the card off the site.

Why would NetSpend cut off that revenue stream when they can profit right up until PayPal takes action?

If NetSpend had any scruples this thread wouldn't exist.

I had a PayPal account for years. No more. Not for 5 years now. But that's another story...

[DaveG39]

Ha! Don't get me started! If you think this thread is scary, you don't even wanna hear the true horrors about PayPal. Your **** would fall off! I was fortunate enough to have been alerted and able to wash my hands of PayPal 5 years ago. PayPal IS the Anti-Christ!

I've heard horror stories about PayPal, but I've been using them for Ebay for years and to fund NetSpend for months and no problems.

[bernynhel]

I've heard horror stories about PayPal, but I've been using them for Ebay for years and to fund NetSpend for months and no problems.

I started with PayPal when they were still called Billpoint. I'm sure you wont have any problems using them to fund your prepaid Visa but if you ever decide to sell in a major way on eBay you might do a little research before deciding to rely on PayPal in a major capacity. I just don't mess with them any more outta principle.

[bernynhel]

This is just an update. I know many of those who have posted to this thread have migrated to my QT thread, http://www.casinomeister.com/forums/...tml#post331868, but for those who haven't, the following email, which I just sent to NetSpend, moments ago, is a possible link between the two dealios:

Dear disputeresolution@netspend.com:

Yesterday, in my QuickTender (quicktender.com) account list of deposit methods, I found a Visa credit card listed that isn't mine and that I did not list (see attached screenshot). I don't know who Ari Danaci is nor do I know how his Visa ending in 8605 came to be listed in my QT account.

Don't ask me why but I just thought that, perhaps, this may be related, somehow, to NetSpend user 210571838's theft, via NetSpend's P2P service, of my money which, it just so happens, is the very matter being investigated by you as described in the reference number and claim number displayed in the subject of this very email. If not it's a heck of a coincidence. But I figured it wouldn't hurt to forward this info to you, in any case.

Call me "crazy"!

Sincerely,

(bernynhel)

[Mavin1]

Please keep us updated on this issue, it worries me as I have just started using my quicktender.

[bernynhel]

Please keep us updated on this issue, it worries me as I have just started using my quicktender.

This is the NetSpend thread, dearie.

However, I was in my NetSpend account and I wanted to use the "secure inbox" feature to but a bug in their ear via the website's internal email, and guess what? My PIN wouldn't work!! So I hadda call NetSpend and they emailed me a new PIN but when I got to my "secure inbox..."

"LOOK! Someone's been using my "secure inbox!!", exclaimed Baby Bear, "and there they are!!"

The thief, on Nov 13, the day I was ripped off had used the internal email feature on NetSpends website and there's the CSrs nasty trailings:

"11/13/2009 7:46PM cardholder transfer

I'm trying to make a cardholder trnsfer, and i was prompted to send a message from my secure inbox"

NetSpend Chester's reply to thief:

Dear (THIEF!!! -bernynhel),

Thank you for contacting NetSpend customer care. We apologize for the delayed response.

We understand that there was a block on your account.

Our records indicate that a customer service representative already assisted you with your concern.

We would like to inform you that your account is eligible for Direct Deposit. If you are receiving social security checks, IRS checks or pay checks, they can be easily deposited into your account absolutely for free.

If there is anything else we can do to assist you, please do not hesitate to contact us via email or call customer service at 1-86-NetSpend (1-866-387-7363). Answers to frequently asked questions and self-help options can be found online at https://www.netspend.com/account/faq.m.

Thank you for choosing NetSpend.

Chester
Customer Care Specialist
netspend.com: © 2001-2009 : Terms & Conditions : Privacy Policy : Contact Us

Sooo now I write:

This is (bernynhel) writing THIS TIME! I logged onto my account today to see what, if anything, is happening. I was unable to access my secure inbox as my PIN , apparently, had been changed. I have used the same PIN since April 27, 2007 and my first NetSpend Card But today I tried to access my "secure" inbox and received the error message, "Invalid PIN".
So I was just emailed a new PIN, a few minutes ago. This is the first time I have used this email feature since 8/24/2009, however, I see someone else has used it. I see in the "Sent Items", "11/13/2009 7:46PM cardholder transfer" with the message, "I'm trying to make a cardholder trnsfer, and i was pormpted to send a message from my secure inbox". That message was not written by me. I have never tried to make a "cardholder trnsfer" and I see from the time of this message, this message was sent by persons unknown to me shortly after I last funded my card and just prior to my finding that I had been robbed. Chester replied to the thief's message: "Dear William,Thank you for contacting NetSpend...Our records indicate that a customer service representative already assisted you with your concern. We would like to inform you that your account is eligible for Direct Deposit... .
Chester
Customer Care Specialist."

You're more concerned with direct deposits than protecting your customers!!!

FYI, read an ongoing dicussion about NetSpend, here:

http://www.casinomeister.com/forums/...tml#post330658

When you're finished, please refund the $185.45 [Debit: Balance Inquiry - IVR (-$0.50), Debit: P2P Fee (-$4.95) and Debit: $180.00 to user 2105718348 - (-$180.00)] that you allowed user 2105718348 to walk away with on November 13 without my authorization.
-(bernynhel)

[Mavin1]

Sorry Bern, brain fart!

[Jasminebed]

So berny, any progress? See the QT issue was resolved for you at long last, but this is they one where someone stole your money.

Seems like too much of a coincidence (kinda like hitting an RTG jackpot) to be random that they happened within hours of each other.

I know that you said Netspend no need to involve the police for claims under $300, but I suspect that you are not the only victim.

I hate to see the bad guys get away with stuff.