Wrong class

[snoddy]

This has been some week. Earlier I was asked for my visa verification password from a casino ( separate thread - password request )
This evening I used a 200% bonus in a rival casino - deposited $70 - total of $210. I managed, thanks to some crazy spins on Hole in one , to wager the x17.
My balance finished at $960. I tried to cash out $900. I received a message stating that I had exceeded my maximum cashout. What the hell !!!
I contacted live chat and was informed that I can only cash out $500/day "because of my class "
They cannot tell me what this means. I have made a withdrawal for the $500. They tell me I can cash out the remainder tomorrow.
I had to contact them personally and ask for the bonus as I am a victim of the bonus banning nonsense - which they did for me as I had no promotions - a victim of the rival bonus banning crap.
I had a quick look in the terms and conditions but could find no reference to this "class " thing.
Does anybody knows what this is.

Cheers

Snoddy ( a bit bemused )

[eu_lowroller]

Originally Posted by snoddy

200% bonus in a rival casino
wager the x17.

tradition casino, am i right?

[amatrine]

There is winning class and loosing class. You won

[Jasminebed]

Sorry I can't recall where, but I have read of casinos that limit the amount of a first cashout or for a player that is less than 30 days I believe.

But what darned difference does it make if it is today or tomorrow?

[paulyt]

Originally Posted by Jasminebed

Sorry I can't recall where, but I have read of casinos that limit the amount of a first cashout or for a player that is less than 30 days I believe.

But what darned difference does it make if it is today or tomorrow?

If you won a few thousand or even a jackpot on your first deposit would you really want to forever to be paid because of a $500/day rule?

[rockycatt]

just take the money if it's 500.00 a day thats 3500.00 a week
call it a annuity

[baabaa006]

Ask them what there deposit limit is for a day. I bet they'd let you deposit more then $500. Any casino with a cash out limit is ridiculous and should be avoided on principal.

[Jasminebed]

Originally Posted by paulyt

If you won a few thousand or even a jackpot on your first deposit would you really want to forever to be paid because of a $500/day rule?

Just to be clear, I meant for the casino, what difference does it make. It's not like in a day they will be able to complete a fraud investigation or anything. It will increase their processing fees, so it's hard to see the logic here.

But I did encounter this term in Bet365's terms:

6.5.3 [You are aware of and agree that the maximum amount that a new Player can cash-out when winning $20,000 or more in casino games within a 30 day period, is $5000 per month.]

I did ask and did not receive a reply as to how long you are a new player.

[snoddy]

To follow up.
I received the confirmation email for the withdrawal. It states that I can reverse the cashout for a period of 5 days , not the usual 24 hours , from the cashier. 5 days in the cashier !!!!!.
Sod that. I contacted live chat this morning and to their credit they flushed the cashout and also flushed the remainder of the balance too once I cashed that out. Thats good.
As i made the deposit with neteller I wonder if they will get me to make a minimum deposit with a card - I have had to do this before. I have already sent them docs.
So I now wonder how long they will take to payout. I recently cashed out from Sloto - 24 hours( on a weekend ). Vanguard took 8 days. ( both to neteller )
I nearly forgot to say - guess what - no promotions now available, my account is flagged not to receive them during a withdrawal.
Do you think I wil ever get them back.

Thanks for the feedback

Snoddy

[Jasminebed]

Snoddy, I'd like to thank you for bringing this issue to our attention, and following up on it.

But it does not give other players much guidance without knowing which casino.