Rival casinos

[osulle]

Hi all! I am sure this question has been asked in another thread but I cannot find it. I know most Rival casinos use the same CS and databases so they are all connected however I was under the impression that there are a few Rival casinos that are independent of the system, that is they do not use the Rival database and Customer Service call centers that other Rival Casinos use. Can anybody let me know what they are? To me playing at a casino that shares your information with other casinos is akin to big brother watching you, which I do not like. In addition, I would like to know what exactly a white label is. Is this a case where one company owns several different casinos? I am very curious to know the answers and would greatly appreciate any input in this matter

[nisosbar]

I think Slotocash is, and also BetUS. You can tell because their sign-in, sign-up process is completely different than all the others.

[hippo925]

I believe that slotocash, in my experience, is the only rival that can be considered truly independent from the rest. I think they have the same access to the "central" database as any other rival, but they don't seem to be bound to it as much as the other rivals. when i did play there, they had the same cs but totally different processor for their transactions and were much quicker in payments. They seem to operate with much more independence and discretion versus the others. But like with all rivals....it is very hard to know for sure.

As for white labels, as i understand it, they are bascially different "skins" of a particular casino or operation. Either a casino can have three different names and websites that are essentially the same casino, or a software provider can set-up "your own" casino to one of their templates (you can design or pick your own theme, etc).

[RockbetJohn]

to my knowledge slotocash, betus and slotpower / vanguard. Don't quote me on it but I think these are the ones that have their own network. There could be more but I'm not 100% sure.

[NicolasJohnson]

Hi all! I am sure this question has been asked in another thread but I cannot find it. I know most Rival casinos use the same CS and databases so they are all connected however I was under the impression that there are a few Rival casinos that are independent of the system, that is they do not use the Rival database and Customer Service call centers that other Rival Casinos use. Can anybody let me know what they are? To me playing at a casino that shares your information with other casinos is akin to big brother watching you, which I do not like. In addition, I would like to know what exactly a white label is. Is this a case where one company owns several different casinos? I am very curious to know the answers and would greatly appreciate any input in this matter

Well, you might feel that and even be right, but in the high stakes world of gambling, security is taken seriously. You can be sure Vegas Casinos share information as to who has been banned. Forums and online watchdogs do the same to known spam addresses. In the end, if this is done right, it can be a good thing for everyone. Casino's in Vegas couldn't be as generous as they are to their patrons if they didn't maintain tight control.

Now about white label, that is a term that like many, doesn't mean 1 exact thing... but rather a concept that can be applied to different degrees.

You can think of white label as franchising. You get your own casino, but the core of the business is run off the central core of the franchising provider.

In the world of online casinos, since a new location basically means a new web address, it is generally branded under a new name.

Now to what extent the operator uses the providers services will vary greatly. I've seen 'white label' just mean a new look to a website with the same content, software lobby, support, billing, rules and promotions as the main operator. I think that type of white labeling, which was basically just a glorified affiliate program, and many times was underfunded by individuals not knowledgeable and even unscrupulous gave the term white label a bad name.

But then again, white label can mean an operator with a dedicated casino manager, affiliate manager, that have their own site and lobby, determine their own rules and marketing, and really only used the provider for basic customer support and processing. In this case, you would have a hard time distinguishing a white label from a stand alone operator.

I will also gladly state that Vegas Regal Casino has changed our policy. If you are banned at other Rival Casinos, you will no longer be banned automatically at ours. We will have someone personally review your account, and I will say that they have been instructed to be lenient.

Kind Regards,
Nicolas Johnson
Regal Affiliates Manager

[osulle]

Well, you might feel that and even be right, but in the high stakes world of gambling, security is taken seriously. You can be sure Vegas Casinos share information as to who has been banned. Forums and online watchdogs do the same to known spam addresses. In the end, if this is done right, it can be a good thing for everyone. Casino's in Vegas couldn't be as generous as they are to their patrons if they didn't maintain tight control.

Now about white label, that is a term that like many, doesn't mean 1 exact thing... but rather a concept that can be applied to different degrees.

You can think of white label as franchising. You get your own casino, but the core of the business is run off the central core of the franchising provider.

In the world of online casinos, since a new location basically means a new web address, it is generally branded under a new name.

Now to what extent the operator uses the providers services will vary greatly. I've seen 'white label' just mean a new look to a website with the same content, software lobby, support, billing, rules and promotions as the main operator. I think that type of white labeling, which was basically just a glorified affiliate program, and many times was underfunded by individuals not knowledgeable and even unscrupulous gave the term white label a bad name.

But then again, white label can mean an operator with a dedicated casino manager, affiliate manager, that have their own site and lobby, determine their own rules and marketing, and really only used the provider for basic customer support and processing. In this case, you would have a hard time distinguishing a white label from a stand alone operator.

I will also gladly state that Vegas Regal Casino has changed our policy. If you are banned at other Rival Casinos, you will no longer be banned automatically at ours. We will have someone personally review your account, and I will say that they have been instructed to be lenient.

Kind Regards,
Nicolas Johnson
Regal Affiliates Manager

Thanks Nicloas for the information. It cleared up a lot for me.

[osulle]

to my knowledge slotocash, betus and slotpower / vanguard. Don't quote me on it but I think these are the ones that have their own network. There could be more but I'm not 100% sure.

Thanks

[osulle]

I believe that slotocash, in my experience, is the only rival that can be considered truly independent from the rest. I think they have the same access to the "central" database as any other rival, but they don't seem to be bound to it as much as the other rivals. when i did play there, they had the same cs but totally different processor for their transactions and were much quicker in payments. They seem to operate with much more independence and discretion versus the others. But like with all rivals....it is very hard to know for sure.

As for white labels, as i understand it, they are bascially different "skins" of a particular casino or operation. Either a casino can have three different names and websites that are essentially the same casino, or a software provider can set-up "your own" casino to one of their templates (you can design or pick your own theme, etc).

Great info!

[oldtrvlagt]

I will also gladly state that Vegas Regal Casino has changed our policy. If you are banned at other Rival Casinos, you will no longer be banned automatically at ours. We will have someone personally review your account, and I will say that they have been instructed to be lenient.

Kind Regards,
Nicolas Johnson
Regal Affiliates Manager

I can attest to this..(and you all know how p.o.'d I've been at most Rivals)..I received an email from Nicholas...he said they had made an error...opend my account and gave me a free $50. I see that as a definite step in the right direction