Where's my $4K? (All Jackpots)

[chayton]

Weird, somebody put the decimal in the wrong place in the code. I thought for a minute that Jackpot Factory game me a REALLY nice bonus for depositing a measly $40.
Alas, no....

[GGW Laurie]

That was weird to see, but not uncommon, i know that feeling too, i deposited 60.00 once and the rep. by mistake added some extra 00.00, looked in my account and had 6k, but honesty over came me and i contacted them and as fast as you can say 6 thousand, it was back down to the mere 60.00 bucks.........laurie

[felicie]

Ah but for one brief moment.............

[vinylweatherman]

That was weird to see, but not uncommon, i know that feeling too, i deposited 60.00 once and the rep. by mistake added some extra 00.00, looked in my account and had 6k, but honesty over came me and i contacted them and as fast as you can say 6 thousand, it was back down to the mere 60.00 bucks.........laurie

Damn this honesty lark

I once deposited £2000 by Neteller, and it had a problem. I complained, and in the end TWO different departments BOTH corrected this error, and I got my £2000 TWICE.

I had one HELL of a job getting them to take BACK the extra £2000 though, they just kept on insisting it WAS mine, telling me I could play, but in the end someone took a proper look, and saw what had gone wrong and corrected it.

I expect CASINOS to be equally honest when they spot that a PLAYER has not noticed that a transaction has been debited, but not credited to their casino account. I believe most casinos do an audit every now & then, and this is when such things are spotted.

I once had a casino contact me out of the blue to tell me that an audit had spotted a £50 deposit that never made it into my account. I could not believe I had missed it I am normally so meticulous in such matters
Having said this, not as meticulous as Kasino King I just note down pending withdrawals till I get them, and note any deposits attempted, but unresolved. I also note my lifetime position at all casinos I have ever played.

[chayton]

@Laurie - I never did have the $4K (too bad - I might have played a little high roller before I noticed the mistake! ) it's just prob with the bank display - if you look at the top right you can see the actual credits. It's a new banking interface I noticed, they should fix it PDQ.

[chayton]

Damn this honesty lark

I once deposited £2000 by Neteller, and it had a problem. I complained, and in the end TWO different departments BOTH corrected this error, and I got my £2000 TWICE.

I had one HELL of a job getting them to take BACK the extra £2000 though, they just kept on insisting it WAS mine, telling me I could play, but in the end someone took a proper look, and saw what had gone wrong and corrected it.

I recently had an issue like this with eWalletXpress - it wasn't a $2K mistake, it was like $40 - I had deposited into EWX by instant deposit, then deposited into a casino and lost it. A few days later I get a mail from EWX saying my deposit had cleared. I thought the email was a mistake so didn't even look at the account. Next time I went to use it there was money sitting there, I checked my bank and they hadn't taken it twice. I contacted support and told them about it and they said basically "Nope we don't make mistakes, if the money's there it's because you put it there." I argued with them but they said it was mine. So I saved the chat and spent the money!

[chayton]

oh yeah and twice now I've had a pending withdrawal at iNetBet and reversed part of it just as they were cashing me out. I contacted them both times, the first time they let me keep it, the second time they took it back.

[Jasminebed]

My cell phone provider cocked up when I first joined a plan from being a long time pay-as-you-go customer. My first bill included a charge for a $400 deposit, which was not required. I contacted them, was told it would be corrected.

But it was not. Contacted them again, and the $400, was credited twice...once as a credit card payment, and once as a reversal.

I had the damned time convincing them I had not made a credit card payment, and that I did not have a $400 credit on my bill.

Finally, I said "How many customers spend over 2 hours with various reps trying to give you back $400? I am not mistaken. Take it to a supervisor, and see what they can give me compensation for my time in resolving their error." I got free long distance for 3 months...they would have given me more extras, but most were already in my plan.

Honesty is the best policy...besides, they will find out eventually and come and hunt you down.

[SlotKing]

I got free long distance for 3 months...

That wasn't included in your plan?? Didn't know phones in Ol' Maple Country didn't have free LD on cellphones... You won't find one plan in the states that doesn't... lol

/derail

[Jasminebed]

That wasn't included in your plan?? Didn't know phones in Ol' Maple Country didn't have free LD on cellphones... You won't find one plan in the states that doesn't... lol

/derail

Oh, the good ole US of A get such superior deals on cellphone, internet, cable and satellite service.

My daughter worked a call centre for a cell phone provider, made me so jealous of the packages their customers got. But she was the one that tipped me off to ask for a freebie, that the rep could do that.