Kudos to Klub8 !

[Setsuna]

Well , I had a surprisingly really great experience (for a Playtech-powered casino) with them recently , so I felt I had to share it.

First , great point versus many of the other non-bookie related Playtechs - reverse withdrawal is only available for a couple hours before they started processing it (the old Cpays casinos now under WH management have a 72 hour pending frame for basic accounts !)

Secondly , a live chat which is really helpful , able to contact the other departments (no "the relevant department will contact you via e-mail" stuff) , and REALLY available 24/24 .

Finally, cashouts processed in 48 hours - good again !

Certainly the best Playtech experience I had in months , will come back soon for sure

(just wish they add some table games bonus offers... )

[free bet]

I cant open accounts with them at a local credit card level, I need ccards from banks overseas as my country is apparently banned from making deposits....(a minus in my book)

[Klub8]

Well , I had a surprisingly really great experience (for a Playtech-powered casino) with them recently , so I felt I had to share it.

First , great point versus many of the other non-bookie related Playtechs - reverse withdrawal is only available for a couple hours before they started processing it (the old Cpays casinos now under WH management have a 72 hour pending frame for basic accounts !)

Secondly , a live chat which is really helpful , able to contact the other departments (no "the relevant department will contact you via e-mail" stuff) , and REALLY available 24/24 .

Finally, cashouts processed in 48 hours - good again !

Certainly the best Playtech experience I had in months , will come back soon for sure

(just wish they add some table games bonus offers... )

Hi Setsuna!

Thanks you for your kind words. Sorry that I have not responded sooner because I've been away with sporadic Internet access.

I'm glad that you had a good experience with us and hope that this continues to be the case forever! I don't know that we'll be able to make any table game offers in the near future but if so I will be most happy to let you know.

We at Klub8 are always interested in your comments, suggestions, and criticisms, so if you have anything else you'd like to share please feel free to do so.

freebet - may I ask which country you are trying to make credit card deposits from?

Regards,

The Klub8 Team

[rikkerbuddy]

Going to check it out.

But 24hrs would be way better

I don't really like playtech since I enjoy flash games better. I will check it out and be happy to give some feed back. What type of loyalty program?

[Simmo!]

First , great point versus many of the other non-bookie related Playtechs - reverse withdrawal is only available for a couple hours before they started processing it

That's refreshing. I signed up an account but was told reverse time was 12 hours so closed it back down and signed up with Tote. Good to see a "non-bookie" Playtech doing something positive like this.

I agree with Rikker that 24hr cashouts would be better. That coupled with a 2hr reverse time would really help Klub8 get an edge over many other Playtechs IMO.

[ramones70]

I totally agree with Setsuna and so far Klub 8 has made me very impressed. Started an account at Klub 8 because of the positive experiences in this thread, and hoped that I would get the same treatment. Well, they managed to surprise me in a positive way despite my high expectations.
I requested a withdrawal yesterday evening and 12 hours later the money was in my Moneybookers account without any demands for documents. Support was also friendly and helpful when I deposited and wanted to get rid of all future bonuses. So, once again: Kudos to Klub8!!!

[Klub8]

Thanks for your kind words

Rikkerbuddy, information on the loyalty program is available on the site - click through CM's link to find out more.

Simmo - so far so good! It's the constructive comments coming from everyone that makes things better, so keep them coming!

Regards,

The Klub8 Team

[Marie2473]

Well, I managed to win, however the livechat had no idea what I was talking about when i asked them to flush my withdrawl... we will see what happens =)

[thebizb]

I love klub8, i've had nothing but positive experiences with them. On my last withdraw it was processed and sent to my moneybookers in 30min which in my book is GREAT!! The only playtech on my computer and it will stay that way. Keep up the good work!!!

[Klub8]

Well, I managed to win, however the livechat had no idea what I was talking about when i asked them to flush my withdrawl... we will see what happens =)

Hi Marie!

Congratulations on your win While we don't perform flushes, generally payouts are processed within 24 hours.

Do keep us posted!

thebizb - thanks for your kind comments

Regards,

The Klub8 Team