Intertops Bonus Carryover

[dcpam39]

I used a deposit bonus at Intertops this morning, and was surprised to see that my playthrough did not zero out after my credit was down to .18. i contacted customer service who said the following:

Dear Pamela,

Please note that even if the bonus balance is zero, the wagering requirements still have to be met.

I like Intertops a lot, however I now have a wagering requirement of 2365.00 to make before i can withdraw. There are way too many other RTGs for me to deposit again at Intertops. I read their terms and conditions, twice, and i could not find this requirement-albeit, i could have overlooked it.

This is a heads-up, in case others are also unaware,
Pam

[cheetahwind]

If I remember right intertops is a Microgaming site. Play the 18 cents off then the coupon will expire, but as long as you even have a penny in there they'll try to get you to finish the bonus.

[dcpam39]

This is for the RED-RTG site of Intertops--I did play down to zero-still a balance. I have never heard of carrying over wagering requirements for a RTG site, maybe others have,
Pam

[zebedy]

I used a deposit bonus at Intertops this morning, and was surprised to see that my playthrough did not zero out after my credit was down to .18. i contacted customer service who said the following:

Dear Pamela,

Please note that even if the bonus balance is zero, the wagering requirements still have to be met.

I like Intertops a lot, however I now have a wagering requirement of 2365.00 to make before i can withdraw. There are way too many other RTGs for me to deposit again at Intertops. I read their terms and conditions, twice, and i could not find this requirement-albeit, i could have overlooked it.

This is a heads-up, in case others are also unaware,
Pam

So they carry the W/R over to your next deposits ?
i remember crypto used to do it but never heard of an RTG or MG casino doing it,

just a hunch, but i think you may have been told the wrong info, if not they wont be getting any deposits from me,

did it zero out when you played down the $0.18

[chuchu59]

My understanding for bonuses at RTG is that if the bonus balance is less than $1, there are no more playthrough requirements. At my very last bet recently at Buzzluck I was lucky to hit over $200 at 3 Stooges but when I went to the cashier the whole balance was withdrawable. I am pretty sure I hadnt even met half of the WRs but Buzzluck allowed me to withdraw without any hassles.

[dcpam39]

So they carry the W/R over to your next deposits ?
just a hunch, but i think you may have been told the wrong info, if not they wont be getting any deposits from me,

did it zero out when you played down the $0.18

Nope, it did not zero out--i checked again with customer service, and they maintain that wagering requirements carry over, even if your balance is zero,
Pam

[anniemac]

dcpam39,

I had a small balance left in my Intertops Red. I had taken a bonus and had a playthru left. When I zeroed out, the playthru balance zeroed also. I just did this so I could check it out. I would definitely make management take a look at your account.

[dcpam39]

Anniemac-thanks for your response. Not sure if i will pursue further though-----it's too weird for me that you have a completely different result than I did, i.e. your using a bonus--and the playthrough counter zeroing out--vs my result. I can't help but wonder a little if the software can be manipulated and i don't want to start down that slippery slope, .
Not sure I trust Intertops anymore-and there are other places to play. Here is my email in entirety, to place in context; my question is at the end of the message:

Please quote REF 8180l815410 when responding to this message.

Dear Pamela,

Please note that even if the bonus balance is zero, the wagering requirements still have to be met.

Feel free to contact us should you have any further queries, we'll be happy to assist.

Thank you for choosing Intertops.com.

Sincerely

Intertops Rep


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---- Original Message ----
From: pamela
Sent: 25/08/2009 9:12:46 AM
To: Casino@Intertops.com
Subject: playthrough balance


>hi, why is my playthrough balance still active, i have a zero balance?
>Pam
>

[anniemac]

dcpam,

I don't play at IntertopsRed anymore but I certainly would think twice about depositing there after reading your post and seeing the difference in what happened to you and me.

[Intertops]

Hi dcpam39,

Thank you very much for your kind post; I totally understand your concerns.

The wagering requirements are marked as completed

• once you have met the wagering requirements or
• have played down your balance to zero and re-logged into your account

To set your wagering requirements to 0, please play down the last cents you have in your account, log out and log back in.

Please note Intertops does not carry over the wagering requirements in case you lose all your funds.

Please do not hesitate to contact us, should you require any further information.

Best regards,
Intertops