PlayUnited Casino

**Rusty** · 8th August 2009, 10:35 AM

Originally Posted by chuchu59

Rusty,

I just noticed that one of your SS was on Captain's Treasure. It seems to be different from what I played a couple of years ago. I liked that slot which was then a 9-liner and now it looks to a be a 20-liner now. How I miss Playtech

Why can't you play Playtech Chu?

By the way the slot is Captains Treasure Pro.

**Zodiac** · 8th August 2009, 11:24 AM

It�s correct that they was before RTG.

But let RTG beeing RTG, we should not talking about the past.

Now they have launched to Playtech.

Let�s talking about what they make distinguish opposite the other Playtechs.

Do you think that this are good conditions ?

What can they make better ?

**chuchu59** · 8th August 2009, 11:40 AM

Originally Posted by Rusty

Why can't you play Playtech Chu?

By the way the slot is Captains Treasure Pro.

The Hong Kong Government states it is against illegal gambling of any sort. This is primarily used to protect the Hong Kong Jockey Club from sportsbooks and local bookies so as to create a monopoly for taking horse-racing and soccer bets for the Club. Therefore, it is written down that you cannot gamble with operators other than the Jockey Club. It doesnt give a damn about online gaming but software operators like Crypto and Playtech want to play safe and not take any customers from Hong Kong. A couple of MGs (like 32RED) and more recently some RTGs have also banned me from playing at their casinos for this reason. So It's pretty like USA players who cannot play at various sites.

**Rusty** · 8th August 2009, 02:23 PM

Originally Posted by chuchu59

The Hong Kong Government states it is against illegal gambling of any sort. This is primarily used to protect the Hong Kong Jockey Club from sportsbooks and local bookies so as to create a monopoly for taking horse-racing and soccer bets for the Club. Therefore, it is written down that you cannot gamble with operators other than the Jockey Club. It doesnt give a damn about online gaming but software operators like Crypto and Playtech want to play safe and not take any customers from Hong Kong. A couple of MGs (like 32RED) and more recently some RTGs have also banned me from playing at their casinos for this reason. So It's pretty like USA players who cannot play at various sites.

It really is amazing that the US and Hong Kong authorities act in this protectionist (keep it in the family) way instead of looking after their citizens and legislating and regulating like government should.
At least they don't shoot people like the mafia, oh wait a minute.

As always the little guy suffers.

Zodiac:
So far Zodiac the CS has been very good to excellent but their website states 4 to 7 days to process withdrawals (which would mean it remained reversible for 4 Days)
My withdrawal however was very quick so maybe they have elevated me to VIP level and payments are quicker?
For me the slots have played very fair so far payout wise (though like all software they still use weighting)
I don't do recommendations but I thought it important to give credit where it is due and I hope anyone else who has been playing there has had the same good service.

**Zodiac** · 8th August 2009, 03:37 PM

Originally Posted by Rusty

Zodiac:
So far Zodiac the CS has been very good to excellent but their website states 4 to 7 days to process withdrawals (which would mean it remained reversible for 4 Days)
My withdrawal however was very quick so maybe they have elevated me to VIP level and payments are quicker?
For me the slots have played very fair so far payout wise (though like all software they still use weighting)
I don't do recommendations but I thought it important to give credit where it is due and I hope anyone else who has been playing there has had the same good service.

good service is always important and i agree to give them credit

Okay Rusty, i think that the withdrawal and reversible time is too long for a Playtech Casino.

4-7 days for processing isn't more timely.

It should be given no reason to hold on a withdrawal for days and it should be processed all within 48 hours, if all is cleared with documents and so on.

What i'm interesting for is, how thinking about the wager conditions ?

(25x or 35x wager the bonus+deposit)

And thinking about to play only slots ? (playing Roulette, some Blackjack variants or some other games are excluded).

Compare once with e.g. William Hill where allowed to play Roulette and some other games (all variants) with 10% or 20% wager.

Perhaps WH can allow, because they are bigger and a bookmaker company ?

Or compare to other existing Playtechs ?

Do anyone think it's a too high risk for an new Casino to include or allow some more games with a 10% or 20% wager conditions ?

**Rusty** · 8th August 2009, 05:21 PM

Personally I opted out of the welcome bonuses.
I was lucky enough to receive a $50 ND offer with X20 WR and managed a decent cashout so obviously that helped me see them in a positive light.
After this the CS has been good and my withdrawal processed within 24 hours of documents being received despite what it says on the website.
After this I made another deposit and managed another cashout.

I am not affiliated to any Casino and do not promote any sites I am just stating my experience with them as a positive.
The bonus terms are pretty standard, not great, not awful.

**Rusty** · 13th August 2009, 12:20 AM

Made a cashout request on the 8th and not hit my my account yet so maybe I just got lucky with the withdrawal first time around?

I wanted to know if they would flush withdrawals if requested so got onto live chat and my question wasn't answered but I was told my payment is delayed because there is a technical issue they have encountered that is not allowing their Finance Team to process refunds. (their words)
I don't like the sound of that and they are still taking deposits.
When I asked how long before I receive my funds I was told as soon as the problem is fixed. Well yeah I gathered that.

My experience with them so far has been positive so I will give them the benefit of the doubt for now and post back soon.
It would be horrible if having made an effort to write a positive thread it all goes sour.

**me_and_ed** · 13th August 2009, 12:29 AM

Originally Posted by Rusty

Made a cashout request on the 8th and not hit my my account yet so maybe I just got lucky with the withdrawal first time around?

I wanted to know if they would flush withdrawals if requested so got onto live chat and my question wasn't answered but I was told my payment is delayed because there is a technical issue they have encountered that is not allowing their Finance Team to process refunds. (their words)
I don't like the sound of that and they are still taking deposits.
When I asked how long before I receive my funds I was told as soon as the problem is fixed. Well yeah I gathered that.

My experience with them so far has been positive so I will give them the benefit of the doubt for now and post back soon.
It would be horrible if having made an effort to write a positive thread it all goes sour.

Just like heroin......the first ones free.

J/K, hope they process soon for you.

**catrina m** · 13th August 2009, 01:03 AM

I played there when they were RTG.

I won but I had to hound them until I got paid.

I think it took 4 or 5 months.

I did hit the biggest achilles win I have ever won there.

I was almost broke and spinning 10c, 10 lines at 1c, and hit the achilles feature and then lined up 4 achilles in a row across the middle.

I think it paid over $500 and was close to $600. I was astounded and cashed out. I was paid but it wasn't worth the 4 months of agony.

Maybe they have new owners with the new software.

**Rusty** · 14th August 2009, 09:46 AM

Money has hit my account today.

Now I am unsure how long cashouts will normally take, one was quick , one was slow but most important I have been paid.
I'm pretty sure they are a safe place to play and in my experience the slots generally play better than many other Playtech.
Betfred, Bet365 I'm looking at you.