Beware Vegas Regal Casino Bonus

[BethMac]

What I'm stating is that "buyer beware" what is the harm in letting everyone know they should be more cautious, think twice ane READ the rules before accepting? By the way I elected to not withdraw the 100.00 that I could have done and I have no intention of doing so....

Originally Posted by NicolasJohnson

Your complaint is based on getting a free-no deposit bonus, winning and receiving free money? All of which was done per our clearly stated rules?

Sorry for not understand quite what this warning is about.

Kind Regards,
Nicolas Johnson

[Thrap]

I have to sympathize with Bethmac on this one. She held her hands up and admitted not reading the terms and conditions of the bonus properly.
Maybe those who had a dig at her should read her original post a little more closely too.
Just a thought

[BethMac]

Thank You! I've accepted responsibility, that's all I was stating. Everyone should be careful, no harm in passing that along...

Originally Posted by Thrap

I have to sympathize with Bethmac on this one. She held her hands up and admitted not reading the terms and conditions of the bonus properly.
Maybe those who had a dig at her should read her original post a little more closely too.
Just a thought

[NicolasJohnson]

Originally Posted by BethMac

Thank You! I've accepted responsibility, that's all I was stating. Everyone should be careful, no harm in passing that along...

Hi Beth, no harm at all, you are entitled to your opinion. It is just that your original post doesn't mention that you got this for free. You didn't deposit anything, that is why you had a $100 max cashout.

It is similar to me going to a supermarket, getting a free sample of soda, and then warning everybody not to buy the soda because your sample was small. Well, it was small because you got it free. If you would have paid for some soda, you could enjoy it without restrictions. This is why you were criticized; your warning can easily be misunderstood for a genuine complaint of bad behavior, and not just someone letting off steam. After all, many reading your complaint are going to think to themselves... I wish I was lucky enough to win... and without depositing anything!

Also, for you to take a bonus, it has to be in your cashier. We don't have bonus codes. If the bonus is in your cashier, so are the terms. Rival, as stated previously, and despite the software's short comings (which trust me we are pushing to get changed), is good in the sense that they make it easy for operators and players to see the T&Cs.

I do understand your frustration. It seems to me whenever I got to a casino (land based, I don't gamble much online), I bust out fast with a larger budget. But when I got just for a few quick hands, it seems I can't loose. Murphy's law I guess. But you should blame Murphy and not us... we really try to satisfy you. In fact, we were hoping we did... after all we gave you free money and you won! You didn't have to risk anything and got something free! Congratulations on that. And if you cash out, we will treat it just like any other cash out... fast and (after documents are in) easy.

Kind Regards,
Nicolas Johnson