Buzzluck - Great CS, Low Returns

**DemonUK** · 29th June 2009, 12:20 PM

Have to say how polite and helpful Buzzluck customer service is, but then again thats how you draw people in and I think I fell for it. Took advantage of the Casinomeister sign up having read so many good things and the proactive visits of the reps to this board I decided to take the plunge

I even reached playthrough on the second of my 4 small deposits (only had 0.17c in my account though lol)and was also treated to a 25 euro freebie too for pointing out a glaring error in their CM terms and conditions. So for stakes totalling 195Euro including trhe bonuses I have worked out a payout percentage of 80.1%, now bearing in mind I made playthrough on one of the deposits you can work out what happened to the others.

The questions that I ask myself are, a) was I just unlucky, b) am I alone in having such a low return or c) are those slots set at the lowest of the low.

**lauram** · 29th June 2009, 12:45 PM

Right now it seems most rtg are tight. Many back to back deposits at cw and not once got over my initial balance. No bonus used here and I play just slots but games are so tight. Few games I gave 50 spins to and 49 of them paid 0.
I really thing real time should take a closer look at how tight these games are playing or they are going to loose more and more depositors if they keep this up.

**Nifty29** · 29th June 2009, 12:58 PM

So for stakes totalling 195Euro including trhe bonuses I have worked out a payout percentage of 80.1%

Well I think this is a very small amount of wagering to make any rash judgements about payout percentages. You had an ordinary session, and Ive had far worse at other casinos. If you expect a 95% return on every session you need to give up slots

but then again thats how you draw people in and I think I fell for it.

I reckon you're being a bit harsh on Buzzluck here. You are almost calling them dishonest and its not even close to the truth.

and was also treated to a 25 euro freebie too

Geez. If this is the kind of PR Buzzluck receives after giving you 25 euros FREE, Ill bet they're glad they didnt give you 50

As I said, you had an ordinary run and its OK to moan about it - just dont start running the casino down.

**chuchu59** · 29th June 2009, 01:27 PM

Deposited 20 euros got a match bonus using coupon Vortran and cashed out 94 euros playing mostly slots. Briefly hit 140 in the midst of playthrough.

**coxwel** · 29th June 2009, 01:49 PM

i think you just had a little bad luck and you really even wagered that much..

on the weekend i was given a 20� free chip with NO!! playthrough for the jacko trivia from them, it came along with a 200� max cash out.

as i was down to 5� i hit around 135� on paydirt during feature..

received my funds today.. their processing and customer service is really unique and second to none i experienced yet..

it was the third time i cashed out at buzzluck and the quality of their service was always this damn good

so you see you can win there for sure.. and as you said you already reached playthrough once but just missed a good hit to cash out.. happens..

they also have fair wagerings on their bonusses and their bonusses are cashable.. unlike many others!!

so just give them a try again iam sure sooner or later youll see why they have such a good reputation yet..

cheers

coxwel

**DemonUK** · 29th June 2009, 02:05 PM

I didn't mean to imply dishonesty in my post. I was just trying to suggest at least turn the payouts up a bit to give us a feeling of having a chance at something. I will not be deserting them because as someone pointed out it the payout was only calculated on �195 and around 2000 spins. I will however start to play it like I play at Inet and that is without bonuses (except managers monthly bonus).

Didn't mean to hang the casino and there was some positivity in my original post. It just seemed I didn't get the game time I have been getting at Inet in recent months. Lets see how it goes, and I am sorry if I have upset anyone (thats my account marked lol)

**coxwel** · 29th June 2009, 02:41 PM

here you see thats really just your badluck! ;-) i made some deposits at inet few days ago and the payout was like crap for me.. never hit anything ever at inet .. you see luck comes and goes..

but i still think inet is a good place but without luck for Me yet ;-9

also remind slots have a very high variance.. ;-)

cheers

coxwel

**DemonUK** · 29th June 2009, 02:48 PM

Duly noted

**Stevebuzz** · 29th June 2009, 05:46 PM

Hi DemonUK,

We always appreciate the feedback, good or bad.

You certainly didn't have the best of luck at first, which unfortunately happens sometimes, and I'm very sorry to hear you didn't enjoy your time at our casino.

I can assure you that our slots are set very generously, as many other posters on CM can attest to. Integrity across the board is one of our most important values here, and I can assure you that we are not here to low ball anyone. It doesn't end up pretty for the player or the casino if we did that.

I'm confident that if you keep playing, you will find your lucky streak. PM me here, and I'll arrange a special bonus for you.