Live chat?

**Swede** · 23rd May 2009, 09:28 AM

Did 3dice go to email contact only? I have been trying to get a hold of them for an hour now?!

Maybe the Costa Rican "no-answer unless we want to" have finally caught up with them?!

**RobWin** · 23rd May 2009, 09:36 AM

Originally Posted by Swede

Did 3dice go to email contact only? I have been trying to get a hold of them for an hour now?!

Maybe the Costa Rican "no-answer unless we want to" have finally caught up with them?!

No man, they still have live chat. I just talked to them earlier on there..

**Swede** · 23rd May 2009, 09:42 AM

Woot and good on ya mate

I do know they have live chat but I sure can't get through

**RobWin** · 23rd May 2009, 09:47 AM

Originally Posted by Swede

Woot and good on ya mate

I do know they have live chat but I sure can't get through

Yea Swede, I've also had the same problem before there too but it must just be a bathroom break or lunch break maybe. Think they actually told me that one time

**Swede** · 23rd May 2009, 09:53 AM

Pretty racist if you ask me

Nah, not really, I've made my deposit(loo-wise) but still can't get a hold of a CSR right now.....

Guess I'm just unlucky, we'll see....

**zebedy** · 23rd May 2009, 10:19 AM

Originally Posted by Swede

Did 3dice go to email contact only? I have been trying to get a hold of them for an hour now?!

Originally Posted by RobWin

Yea Swede, I've also had the same problem before there too but it must just be a bathroom break

remind me not to eat or drink what they are having

**Jasminebed** · 23rd May 2009, 10:24 AM

Swede, try going to chat and contacting CS that way. He had a problem earlier with being booted by the server, but he was there a little while ago...he thinks it's back up and working.

**jas2587** · 23rd May 2009, 10:40 AM

I must be banned an not know it cant get cashier to load oh well
Cindy

**3Dice** · 23rd May 2009, 10:46 AM

Hi Swede,

Live support chat was offline for a short while earlier today - its back on now and the built-in chat, phone and emails have continued uninterrupted. (When you have the software started - the built-in chat is probably the fastest way to get support). Let me know should you sitll have problems !

Jas,

That sounds like a congestion issue - give it a bit of time - you're not banned yet

Kindest regards,

Enzo

**jas2587** · 23rd May 2009, 11:03 AM

Originally Posted by 3Dice

Hi Swede,

Live support chat was offline for a short while earlier today - its back on now and the built-in chat, phone and emails have continued uninterrupted. (When you have the software started - the built-in chat is probably the fastest way to get support). Let me know should you sitll have problems !

Jas,

That sounds like a congestion issue - give it a bit of time - you're not banned yet

Kindest regards,

Enzo

Greets Enzo
Thanks I will give it another shot
an Whew