Stipulations on Playtech progressive win

[deltoid]

This makes me sick. Playtech licensees better speak up because this puts Playtech in the mud. I know they're just finding this out with the rest of us but they better realize that a player sees progressives as a SOFTWARE WIDE thing, and not down to the casino. How (networked) progressives are handled reflects almost completely on the network, not just the casino providing the link to the network.

The reputable Playtech casinos, or those seeking to be reputable, should think long and hard as to what sort of pressure they should put on Playtech/WillHill to fix this in order to get the playtech brand out of the mud that this sort of fiasco WILL and HAS put them in.

[thelawnet]

Great job at background checking by Playtech and by Kahnawake.

Given that he's the founder of Playtech I don't think background checking would really come into things.

As for Kahnahahahahahahahahahahawake, they are beyond a joke.

[Gogo]

Anyway, I congratulate Sylvia. She is winner!
I have noticed that she won in CAD. Did she get 2M+ usd or cad?

[HankP]

It was CAD, they collected the full amount of her CAD deposit, and paid her a lil more than half her jackpot in Cad...

[GrandMaster]

Given that he's the founder of Playtech I don't think background checking would really come into things.

I am even more glad that I barely played at Playtech casinos.

As for Kahnahahahahahahahahahahawake, they are beyond a joke.

Totally agree. Incidentally, one of the current directors of ecogra helped to draft their rules.

[jetset]

Disappointingly low blow, GM.

Catania may have drafted a competent set of rules, but the responsibility for compliance rests with Kahnawake itself.

[Casinomeister]

William Hill should be coming out with a statement on this shortly.

[funky_seagull]

This is an instance where playtech should step in and kick any operators arse that dares to do such a low thing. William Hill has billions of pounds. They've bought Joyland and it has become a part of their brand. Now Lowland I mean Joyland(predictive text on phone comes up with interesting alternative words.) has a crap reputation. I think if William Hill want to improve the reputation of Joyland and make their brand look trustworthy. As a gesture of good will they should pay the player the rest of her winnings. It makes better business sense for them to do this. As it will send out a clear message to the player community that they're a good operator. Playtech are pretty much in bed with William Hill. If playtech want to show themselves as being a trustworthy software provider that cares about the players, after all it is the players who are the lifeblood of their business. Without the players they would die. They should either persue the original villains and take them to court for the money they stole off the player community. Or come to an arrangement with William Hill to pay the player the rest of her winnings, so that William Hill take over the casino with a clean slate and give a positive message out that Joyland is no longer Lowland. It isn't like they're short of cash. They just made a fortune in the grand national with that 100/1 winner that nobody backed. Surely they can afford to pay the player the rest of her money. Also I may be wrong here, but when you buy a company you also take on that companies debts...

[DiamondGeezer]

For me the thing that hits home hardest is the forcing of the player Sylvia to play through 2.1M of winnings. It's pretty sad reading that she also played through 6M after that time. I believe the legal term for such tactics is coercion.

This is a new low. When you hear stories like this it makes you wonder what exactly is really going on between online casinos and their players. And the truth is none of us really know. Affiliates - have you ever wondered how you most profitable clients are running up big payments for you? Do you ever wonder that there may be more going on than the simple process of player depositing and playing?

I used to be in favour of an open market and online regulation but I am beginning to wonder if it may infact be a mistake. This industry seems unable to control itself. Time and again owners, operators and software providors seem to have barely any knowledge or understanding of the law. Or they think they can make things up as they go along. And when things go wrong the buck is always passed. Because it is 'cyberspace' some of these companies think they can do as they please.

This episode, the WW Megajackpots farce and the Casino Club dispute have really made me feel sick. Particularly this one. The idea of winning an incredible jackpot and being subjected to these tactics is nauseating. You do wonder if there are other practises going on that haven't come to light yet.

Isn't it about time this industry got cleaned up? I would like to see ringfencing of deposits so that players can be confident casinos can pay these jackpots. And if a player has a dispute there should be some place they can go to get it attended to. Hire a few accountants and solicitors and set up a proper dispute service, even if it means players paying a fee of some kind. I know I would be happy to do so.

We as players have got to make these casinos more accountable. Many of them are very adept at hiding behind subsiduaries or basing themselves legally in one land while targeting their marketing at another nation. They are very clever at it. They also exploit the weakness and indecision of many governments.

HankP I really hope you have success in recovering thse funds for your sister. On the face of it I would think it is a really good break for you that Joyland has come under William Hill ownership and not been wound up. It looks like you have a very strong case but it is ofcourse very difficult as an individual taking action against such a large company as William Hill (who themselves may have been duped). It is a difficult situation and will no doubt make a lot of money for some lawyers.

Best of luck HanKP. As players let's stop taking this abuse and demand a better system.

[thelawnet]

This is an instance where playtech should step in and kick any operators arse that dares to do such a low thing. William Hill has billions of pounds. They've bought Joyland and it has become a part of their brand. Now Lowland I mean Joyland(predictive text on phone comes up with interesting alternative words.) has a crap reputation. I think if William Hill want to improve the reputation of Joyland and make their brand look trustworthy. As a gesture of good will they should pay the player the rest of her winnings. It makes better business sense for them to do this. As it will send out a clear message to the player community that they're a good operator. Playtech are pretty much in bed with William Hill. If playtech want to show themselves as being a trustworthy software provider that cares about the players, after all it is the players who are the lifeblood of their business. Without the players they would die. They should either persue the original villains and take them to court for the money they stole off the player community. Or come to an arrangement with William Hill to pay the player the rest of her winnings, so that William Hill take over the casino with a clean slate and give a positive message out that Joyland is no longer Lowland. It isn't like they're short of cash. They just made a fortune in the grand national with that 100/1 winner that nobody backed. Surely they can afford to pay the player the rest of her money. Also I may be wrong here, but when you buy a company you also take on that companies debts...

I wouldn't be so hasty. I would think the vendor, which was actually Playtech, because for some reason they bought the casinos from their Director, and then resold them immediately to William Hill has a great deal of responsibility to explain what has happened to the money.