InetBet still such a good casino ???

[Zodiac]

your opinion is asked please

I have read here in the past that any from you have closed their accounts at InetBet and asked me why.

Now here is my Problem with InetBet and i have decided to post this after i have given support and the manager the chance to reply.

I hope too that you will understand correct what i mean and don’t misinterpret this.

I never had expect that a RTG Casino don’t will allow you to claim bonuses, i know it only from Rival Casinos.

Tell me please what your impression or opinion is.

Before i post the original mails here i like to say that i’m always be a loyalty player.

Deposited many times with using bonuses what the casinos offered and sometimes without claiming a bonus, i play only slots and (video Poker only at MG), i play fair.

Never had a big problem with InetBet and i spoke every time from a good casino what i also recommended.

But this affair gave me the occasion to post this.

The mostly time at Inet i used the 50% or 100% bonuses if they offered and sometimes i make also once a deposit without a bonus.

This month i played with a bonus and cashed out $1.600.

Today i looked at the cashier and was surprised that my account was excluded from this Promotion. Please call customer service for more information on coupon availability.

Now here begins the story and the following mails are original

Dear ........
You were placed on the bonus excusion section as you only deposit while claiming a large bonus.
Whilst we have no problem with you claiming every bonus offer we do also expect some bonus free play as well.
If we see a sustained change in your depositing and non bonus play we will be happy to remove this bonus ban.
Kind regards
CSR Alan
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Dear Support, Dear Emily,


very interesting your explanation but allow me please a little comment.

You offer bonuses and if one use this offers and win with these coupons you make your customers not more eligible for promotions ?

I haven’t expect this from a reputable casino like yours.

So long you don’t will win with bonus codes already is okay but if anyone win with bonus codes you treat your customers as bonus abuser ?

I know that only from Rival Gaming and i’m sad that it seems now also happen at a Real Time Gaming Casino.

I’m and i was since i have register at InetBet every time a loyal player and you also know that i play fair, sometimes with luck but mostly with no luck.

You know also that i have sometimes deposited in the past without using a bonus code.

I must assume that you don’t like it if anyone win with a bonus.

Your handling against me is not fair but unfortunately i can make nothing much on that.

Until now i could say every time InetBet is a good casino but i’m not sure if i can do say further.

We are also Affiliate Partner but how should i recommend your casino if i must make those experiences.

What do you mean ? Or what will you say Emily ? Maybe it’s your decision ?

It gives not one reason for you to ban me.

I will wait first of your answer, because i’m not only a player i’m also a representative from a website( forum) where will report about these things.

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Firstly your attempt at blackmail will not work, no matter what casino forum you are a member of.
Secondly who said anything about winning.
You only ever play if you get a 50% to 100% bonus, we have left this for some time to see if you would play with your money, however you do not.
Bonuses are meant to be claimed by players who play with and without them.
We have no problem with a player using every bonus, as long as they deposit without them as well, you do not.
Contrary to popular belief we are not a charity and if every player abused the offers we have then we would soon be closing our doors.

Also you are not banned, you are simply not allowed to claim bonuses.
As we said if we see a change in your play (non bonus play) we will review the situation.

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Dear Support,

i'm not satisfied with your answer.

And it's not customer friendly to set no signatur under your reply.

What's wrong to use and play with a 50% bonus up to 100 ?

I must wager these bonus and my own deposit that's my risk, you calculate these bonuses.

You must make anything that customers come in your casino and play.

I have not spoken from attempt at blackmail, you have done.

I only report my experiences with online casinos on our own site and at some other sites, also if this will be bad or not bad.

It is not my intention to make any of aggression to your casino, because it's not important for me to play at InetBet but it will influence my opinion.

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It is our choice who we allow to claim bonuses, if you do not wish to adhere to these rules you may play elsewhere.
kind regards
CSR Alan

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Aha, now a name.

Hi Alan,

you are absolutely correct that it is your choice.

I believe you haven't read my post or haven't understand correct.

It seems that you have not fine feeling in contact with customers.

But okay, you will concede me that my choice is to post this.

If Emily don't like to answer me i will post still this week.

Have still a nice day.

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Dear ........
Your continued threats of posting comments regarding us will not in any way change the decision.
Post what exactly, it is our choice not to keep allowing you to claim 100 or 50 percent bonuses of every deposit, just as it is your choice to play without bonus money.
We are entitled to allow who we wish to claim bonuses, that is our choice.
You seem to not want to allow yourself the opportunity to have this decision revoked by simply playing without bonus money as well. strange that..LOL
I repeat your account will remain in the bonus exclusion category until we see a sustained change in your depositing pattern.
Kind regards
CSR Alan
PS You may post what ever you wish, that is your prerogative.

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The last reply from CSR Alan was now enough to post this earlier and i become more and more the impression that it is going always more crazy with some online casinos.


what for representatives are sitting and working there ? they should go better to a school and learn how one contact with customers, sorry but that's my opinion

[vinylweatherman]

This is a bit rich coming from an RTG casino. RTG software was designed to allow players to claim a bonus on every deposit. THIS is why RTG casinos have all these annoying max cashout restrictions.

Emily and Alan say it is nothing to do with you winning, but why is it that these reviews always seem to follow on from a large win, rather than appear as more randomly distributed "surprises" consistent with a general all-player review of bonus use.

There is another discussion about Club World adding players on to bonus banned lists, and again players have felt that a recent large withdrawal, rather than general account review, has been the trigger.

iNetBet are not known for offering large bonuses, so it seems odd they are turning away a SLOTS player simply for wanting 50% to 100% extra on the slots.

Unfortunately, the industry have in the past attached a stigma to the bonus ban, and it is seen as an indication that a player must have done something wrong to get one. Previously, the "wrong" has been to ruthlessly "advantage play" every bonus on offer for a virtually guaranteed profit, not something that can be done with slots and bonuses 100% or less.

In the long term, iNetBet's argument about not being a charity fails, as players who play slots and deposit only with 50% to 100% on offer are STILL going to lose their own money back to the casino over the long term, even though they might have some lucky sessions that could make it look like there was a long term advantage.

I mostly deposited with iNetBet when they had 50% or 100%, and played slots. I very occasionally deposited without a bonus, just like the OP, but far from a bonus ban, I have recently received a couple of special 100% codes to lure me back, presumably to continue depositing only with 50% to 100% on offer. Over the lifetime of my account, I have lost, but as they said - this makes no difference, so logically I should also be looking at a bonus ban until I make more deposits without redeeming a code. This goes against the grain at RTG, since many RTG casinos will even state in their rules that there should be no reason for a player to deposit without a bonus due to the wide availability of offers.

Rather than fight it out with iNetBet, try Rushmore, where the bonuses are MUCH bigger, and I have not yet seen any issues surrounding players being banned from bonuses for only depositing when one was available.

If RTG really are trying to move away from the "bonus with every deposit" culture, players will also want to see an end to the "max cashout culture" in the interests of balance & fairness.

MGS casinos, like Rival (although perhaps not so obviously), expect players to play without bonuses, as well as with, and will not offer such large bonuses to players who have not made a few deposits inbetween. MGS casinos also have NO MAX CASHOUT on the bonuses, and even on free chips (except the no deposit trial ones some give away).

[cynthial]

I have never heard of any RTG doing this before and yes, I believe your big withdrawal was the catalyst. They seem to have taken a page out of Rival's playbook. Move on over to Rushmore and never look back.

[free bet]

go for stock listed corporations, they are you best bet....

[Pinababy69]

I read this thread last night, but refrained from commenting as honestly, I'm not really sure how I feel. It sucks, that much I know. And I have never heard of Inetbet doing this before. I use pretty much every coupon that Inetbet posts/offers, and I can only say that I would hope this doesn't happen with me. Given the tightness of RTG in general (IMO), I just can't afford to play without some sort of added bonus. I seldom cashout at Inet...but when I do, it's usually a substantial cashout. And they've never forgotten me on my birthday, etc. I do make bonus free deposits as well...but they are small and not a ton of them.

I would like to know for sure if this was precipitated by the OP's $1600 cashout? I also think that without knowing the OP's deposit history, I wouldn't want to rush to any judgement.

Gonna have to think on this some more. I will agree with Inet on the fact that saying you're going to post on a forum....is not really the way to go. I also realize that there is a bit of a language barrier with Zodiac, so his words may not have come across EXACTLY as he meant.

[silcnlayc]

Has Inetbet under new management or something because it seems there are more issues with change of T&C's and invoking the BS rule a lot lately from them...for some odd and strange reasons that didn't make a difference to them before..

.

[chayton]

I don't play at iNetBet as much as I used to only because they don't have eWalletXpress as a deposit option so I can only play there when I have some $$ in my moneybookers account. I very rarely take bonuses at any RTG because I don't want to be locked into wagering requirements, but iNetBet has thrown me a free chip once in awhile and if occasionally I win and am able to cash out, they don't stop giving me freebies.

[Zodiac]

It will always be happen after a larger win that the responsible staff will review into accounts and will say how can it be.

InetBet surely pays fast and has a fast support i can say nothing other.

I also believe that in the past two years everything has changed at Inet and that meanwhile the Rushmore Group has expired or overtakes the rank from InetBet.

Maybe i haven’t read some of the discussion here in the past regarding RTG Casinos.

I play and deposit very often at the Rushmore Group Casinos and use their weekly bonus and weekend bonuses.

The most of the time you will not win with these coupons and the bonus money can't cash out, one accept it.

Also CWC Casino has changed their bonus politic and the more and higher bonus codes RTG Casinos are offering the more difficult it will be for the players to realize winnings.

The times for the online casinos are getting more difficult, we all know it.

I have sometimes the feeling that they can simply transfer a lever and before the wager is fulfilled it does run nothing more.

If one should play without bonus money one can go also to a land based casino.

I have made efforts to look once at my history from January 2008 until now.

Deposits: 1.600 ( 31x and deposit mostly only $50 )

Withdrawals: 4.600

Used 14 coupons with 100%

Used 5 coupons with 50%

Deposits without bonus 12x

And used more coupons in the last half year, that’s correct but is that a reason ?

In 2007 i made deposits for $3.900 and had withdrawals for $3.450.

Used coupons in this year only 1x 100%, 1x 125%, 1x 75% and 1x 50%.

Many users will keep out themselves of this thread, because they have good experiences and don't will risk anything, it’s normal.

And yes Pina, sometimes the language can be a barrier but if one don’t understand what i mean one can ask me and i will try to make it better.

But i believe that your horizon is so good that you will understand what i try to say.

And if the answers not satisfied it remains you nothing other as to post these experiences in a forum.

[slotheadlizard]

I play at inet and like them, but this indeed sounds suspect. Plus how long have they been monitoring this account? I use them all the time, but can't win or cashout from them, most of the time. So I' m pretty sure they would leave me alone. I wish I could always play and not take bonuses but rtgs are super tight imo. It seems strange that they would not let someone use them, the wagering requirements are crazy, considering. I would think it would be their benefit in the long run.

On the flip side though, if they had told me I could no longer get them, I would move on to the next rtg with bonuses all the time like Rushmore Grp, or CW. No sweat off my bank account. A tight rtg is a tight rtg where ever I play these days.

FYI, bonus banning someone, and disallowing them to use them is the same thing IMO

[Pinababy69]

I have made efforts to look once at my history from January 2008 until now.

Deposits: 1.600 ( 31x and deposit mostly only $50 )

Withdrawals: 4.600

Used 14 coupons with 100%

Used 5 coupons with 50%

Deposits without bonus 12x

Thanks very much Zodiac....that provides a much clearer picture, IMO anyway.

31 deposits, and 12 of them were bonus free. So one is left to "assume" (bad, bad thing most of the time, lol), that they are basing this bonus ban on the fact that you have withdrawn three times as much as you have deposited. Honestly, 31 deposits in sixteen months isn't alot...however, over one third of them have been bonus free.

If the history you have provided is accurate....then I'd have to say that I'm not all that impressed with their actions. Granted, any casino is within their rights to offer or not offer bonuses....but honestly Inetbet, this is NOT a good practice to adapt. Lord knows it's hard enough to win period these days, and yes it looks like Zodiac has been extremely lucky in his play (and smart). But denying him the use of any coupons at all really isn't going to help your cause of putting some of his winnings back into your coffers.

Zodiac, have you ever gotten monthly manager bonuses...that type of thing?

So....I'd have to say that I'm less than impressed, and sincerely hope that this practice doesn't become the norm for them.