Interesting experience with $10 Birthday Bonus at InetBet

[oldtrvlagt]

I was a little bored this afternoon so I hunted down all the presents on the InetBet web page. Tons of fun! I found the $10 "freebie" and as luck would have it hit a bunch of good bonus rounds on T-Rex (this NEVER happens when I'm using a no max cashout coupon)...played and played...checked and I had $7.35 left to playthrough with a balance of $90 or so in my account. At this point I'm playing $1.25 a spin and thought I'll just play it down to $50 (the max I can cashout) and let it go. I'm spinning like a mad woman when all of a sudden my balance mystically jumped from $80+ to $48.75. I'm like..what the? So, I emailed support and they answered back and said..oh yes....once you hit that magic number the system takes away any $$$$ left over and leaves you with the max withdrawable. That's fine and dandy but when did they start this? That extra spin cost me $1.25 that I could have cashed out. I'm not quibbling over $1.25 but what if I had it on auto and had to answer the phone? It would just keep going. And, is it that they don't want you to acrue comp points? These are the questions I have and am wondering if anyone else can shed some light on this?

Thanks...in advance...oh, and, I had a manager's bonus a couple of months ago that of course I could run up over the max withdrawable but it didn't just stop when I hit the playthrough. I played for awhile and then just cashed it out.

[Pinababy69]

Wow, that's bizarre isn't it? I seldom even get close to playthrough on freebies, so I can't share any personal experience.

I would like to hear from Inet on this though...insofar as to know when this practice started?

Thanks for sharing Oldt.....I'll make sure that if I'm playing a freebie, and anywhere close to meeting WR, that I DON'T put it on auto and leave the computer.

[winbig]

I can definitely understand their reasoning behind this, but their execution is piss-poor, to say the least. This should be outlined in the T&C for free chips, to say the least.

You do have to look at it from their point of view though...if a player was able to get a high enough balance racked up from a free chip with a max cashout, they literally have nothing to lose and will start playing 'over their bankroll' with large bets to quickly build up comp points that have no max cashout....ultimately they would still play it down to the free chip max cashout and withdrawal, but if they were lucky enough, they could end up with hundreds in comps...

[Jasminebed]

The same thing happenned to me with the New Year's bonus...caught me by surprise, but I went straight to cashier to cashout, I rarely walk away from the pc on autoplay.

I guess they are trying to avoid players accumulating comp points with the excess funds.

[oldtrvlagt]

Win...I have no problem with that and I understand but somewhere along the line they just started this and it does put the way you play in a whole new perspective. You are going to have to constantly watch the playthrough to make sure (if you want to cash out) you don't just keep playing after you've reached the limit. Like I said...the only time I get decent hits is when I'm playing a free chip or something with a max cashout and in the end Inetbet wins out because I turn around and redeposit

[chayton]

I'm pretty sure that it's the same at ClubWorld and Jackpot Capital, when you take a free chip bonus, there's a little blurb that says something like "as soon as you meet wagering requirements, all excess funds will be removed..."

And yes it's a bit of a bummer because you're still limited by max cashout so there's no point in playing anymore.

[vinylweatherman]

This should not be allowed!!

Casinos seem to want it both ways. Usually, the argument is that they "hate" players that play WR to the letter, yet here we have RTG REQUIRING this now.

A REPUTABLE way to deal with this in the software would be to have it freeze, and FORCE a cash-in, when the conditions for max cashout are reached. This would be fair to the player who could actually receive the max cash-in, since I doubt even players sitting at the PC will be checking and double checking both WR and max balance after each spin. RTG seem to have implemented this in the worst manner possible, FAILING to tell players and letting them find out the hard way when it is too late to alter the way they play, and to check WR repeatedly to make sure they don't trigger this new feature.

I cannot really see the problem in allowing players to play on FOR ENTERTAINMENT rather than play to the letter and target the cashout, after all, many casinos have been banging on about this "for entertainment" concept when they are arguing their corner against "gangs of advantage players" whyo seek only to profit from the letter of the rules, rather than playing in the spirit of "entertainment".

RTG is going to become less popular as a result of this, except with advantage players of course, who have now been handed an argument in THEIR favour in that the LETTER of the terms takes precedence over the copncept of "entertainment", and that RTG at least in this circumstance REQUIRES the EXACT wagering, and no more, before REQUIRING the player to cease play & cash-in, else be punished by having a balance taken BELOW the max cashout, even though by rights they should have been able to retrieve the FULL amount.

Rival have argued from a completely different corner, that of entertainment, and players that engage with Rival free chips and bonuses to the exact letter of WR soon find themselves bonus banned.

MOST grumbles here have been about small deposits not providing the playtime they did in the past, and now RTG casinos are confiscating TIME from these players, the very players they want to attract, since they tend to play for a set period of time, rather than to a WR target, before considering whether they have qualified to cash-out.

MGS casinos seem able to manage quite happily with NO max cashouts, even on free chips. Even when they have low monthly withdrawal limits, the money isn't confiscated, you just have to withdraw it in chunks.

[quber]

One big question here is, say you win a progressive while playing the last spin of your bonus funds before wagering is met, you will be paid the progressive and then immediately lose it. Where would these funds go? they should go back to the jackpot.

Indeed if you won the jackpot anytime with bonus funds that are then confiscated the amount confiscated should be returned to the pot.

[chuchu59]

Hard to believe that this casino is actually doing such dictatorial things but again this isnt surprising.

They always insist that they follow the terms and conditions of free chips placed in their site so unless this is new they have no right to simply remove balances right in the middle of play and simply claim that since you are only entitled to such and such an amount the excess funds are removed. Didnt they say this will only happen in the event of a successful withdrawal?

I havent tried it but what if you had say $2 dollars of your own money left prior to claiming this free chip. Is the max withdrawal $52 or $60. In any case, slicing down your balance right in the middle of play is akin to rogue behavior. Just where is the Inet rep on this issue. Seems to have vanished.

Other RTG reps may also wish to clarify on whether the same happens when players take their free chips.

[vinylweatherman]

Hard to believe that this casino is actually doing such dictatorial things but again this isnt surprising.

They always insist that they follow the terms and conditions of free chips placed in their site so unless this is new they have no right to simply remove balances right in the middle of play and simply claim that since you are only entitled to such and such an amount the excess funds are removed. Didnt they say this will only happen in the event of a successful withdrawal?

I havent tried it but what if you had say $2 dollars of your own money left prior to claiming this free chip. Is the max withdrawal $52 or $60. In any case, slicing down your balance right in the middle of play is akin to rogue behavior. Just where is the Inet rep on this issue. Seems to have vanished.

Other RTG reps may also wish to clarify on whether the same happens when players take their free chips.

The Club World rep in another tread has stated they don't use this feature, but in doing so have admitted to the existence of this feature, so other RTG casinos may introduce it, but may well not tell players in advance.

All this seems to be heralding a MAJOR culture change with RTG, which might mean the end of the high bonus culture beloved of RTG operations. If they are going to reduce bonusing levels, they had better consider the impact of retaining the max cashouts that do NOT feature with many other softwares where there is a low bonus culture, such as MGS.

This new feature is only NEGATIVE for the player, since although it shows them when they have met requirements, it does NOT stop them blowing the top slice of the maximum permitted cashout since it is NOT INTEGRATED with the "autospin" function.

For the feature to be neutral, it should then immediately freeze play, and disallow further play, and require the player to end the current "contract" by submitting a withdrawal.