I signed up here awhile ago and I'm having trouble contacting support - I've sent several emails and gotten no response at all and their online chat doesn't work either. Anyone know anything about them or been able to contact them?
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I signed up here awhile ago and I'm having trouble contacting support - I've sent several emails and gotten no response at all and their online chat doesn't work either. Anyone know anything about them or been able to contact them?
"I feel sullied and unusual" - Captain Jack Sparrow
Dear Chayton,
Please contact me at robin@nedplay.com if there any any issues related to our support. We made some technical changes to improve our services. I have seen that you were able to reach us in the mean time and I hope you are pleased with our service now.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
Hi Vinylweatherman,
Nedplay is owned by Floryntia Play Group NV, based on Curacao, Netherlands Antilles. There is no connection to any other casino or casino group (no white label). We are independent and from European origin.
We welcome players from all over the world and try to this with a "dutch" touch.
Nedplay offers a full Microgaming Software suite including Live dealer, Multiplayer tournaments and an upcoming Nedplay Mobile Casino.
Please contact me if you need more information.
Kind Regards,
chayton (17th April 2009)
I signed up here about a month or so ago...through a forum that was offering free spins upon signup. There was a bit of a glitch, and some delay in having them credited. After contacting live chat, I received an email from "Robin"...I'm guessing you're the same Robin probably? It was taken care of promptly, spins were credited and he also gave me additional spins on TR SOTS, for the inconvenience.
While the initial experience wasn't perfect.....they did follow up as they said they would, and fixed the problem. Overall decent first impression.
Attn: New Members! Make sure to check out the "Casinomeister Accredited Casinos" and the "Spot The Rogue" section of the main site here before jumping into "Online Casinos" with no information or knowledge behind you!
chayton (17th April 2009)
Hi Cindy,
You are right
Wo don't accept players from the US.
Best regards
jas2587 (17th April 2009)
I had some issues too - I'd emailed several times and got no response and the chat wasn't working either - after a couple of weeks I actually got disgusted with it and uninstalled the casino. When I redownloaded I didn't remember my username (which is kinda funny since I picked it myself) and tried again to contact support with the same luck - I didn't hear anything back until I posted here - mebbe just coincidence.![]()
I got free spins too - 50 spins on Break da Bank again....won a cool $1.25!!![]()
"I feel sullied and unusual" - Captain Jack Sparrow
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
chayton (18th April 2009)
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