Tourney's at 7Sultans

**vinylweatherman** · 18th April 2009, 09:37 PM

Originally Posted by spiderlegz

Hire a lawyer and let him contact them on your behalf that you want all your money lost because of their faulty product reimbursed. Edit: Thats the only way to get a response from MG.

The only problem is that the costs would greatly exceed the possible refund.
And Im pretty sure MG has covered their ass.

If you know a lawyer that would do this for free try it, would like to see MGs response.

The only way to get MG to respond is find an exploit that screws over THE CASINO, rather than the PLAYER.

There WAS an exploit due to a blunder by MGS in 2006, and they fixed this bloody quick, and bloody quietly, rather than pretending it was down to the player's PC, ISP, or whatever. NO WAY did they allow this to linger for 2 years or more as they have the tournaments.

I bet if an error created a situation where the timer froze, and the coins were never spent (but play & winnings continued) cropped up, MGS would be all action, and would not blame the internet.

MGS seem to be basing their case on the premise that THEIR software is perfect, but this is disproved by cases of player advantage bugs, which MGS are prepared to admit to (to operators), and fix. They cannot, therefore, argue a different premise just because a problem is to the disadvantage of players, and does not affect the bottom line of either the casinos or MGS.

I actually know that MGS are hiding something about these tournaments, as when they first came out, I did indeed stumble upon an exploit, which made the tournaments play far better than they do now. Funnily enough, MGS took a different view, that it was NOT player's ISP's, and so they introduced an update to fix them back to "crap", and it was at this point that we started seeing all these problems of being booted, lagging, not being able to get in.

The exploit was a simple addition of a single parameter in the registry key that was present in "normal" Tomb Raider, but absent in "Tournament" Tomb Raider. Making both registry keys' data match resulted in "Tournament" Tomb raider playing just as good as "Normal" Tomb Raider. The MGS fix "back to crap" firstly re-downloaded all the tournament games, and reset everything. They also did something at the server end to disable any such future exploit, and so the tournament server is having to do a lot more processing than simply firing out the results from each spin request. I suspect this extra work has come at the cost of the ability of the server to cope with the increasing number of tournaments.

Interestingly, my success at "fixing the problems due to my ISP", and giving out to a few other Casinomeister members, got the attention of MGS who realised they had a problem (exploit). I only found the exploit because of a severe problem at Royal Vegas, and was told it was my PC, so I fixed it

**binshakindown** · 20th April 2009, 05:48 AM

but since MG isn't interested in player concerns when it comes to tourney's, are there other casinos that have decent slots tourney's? I know about 3Dice and they are hard to beat, but any others?

**Rusty** · 20th April 2009, 11:38 AM

A little Birdie told me that RTG are looking to introduce tournies into their software as well as some new concept slots.

MGS on the other hand are looking to evolve the multi-player experience beyond tournament play.

I have heard a little more detail about these projects but won't post it here as it is currently just hearsay.

**vinylweatherman** · 24th April 2009, 02:34 AM

Originally Posted by Rusty

A little Birdie told me that RTG are looking to introduce tournies into their software as well as some new concept slots.

MGS on the other hand are looking to evolve the multi-player experience beyond tournament play.

I have heard a little more detail about these projects but won't post it here as it is currently just hearsay.

They had this in 2005

The River Belle multiplayer casino, later withdrawn, going the same way as the BelleRock buddy.

Given the problems with the CURRENT multi-player options, this is surely the LAST thing they should be introducing at the moment.

**chjr1973** · 6th May 2009, 03:46 PM

First time poster here and long time reader/player..

I just wanted to add my 2cents to this thread. I played three Tourney's today at 7Sultans and was booted each time AND never could get back in to any of them, so I guess it's my connection...LOL

These Tourney's seem to have gotten much worse over the last few months, at least for me.

Thanks to all for the interesting reading over the last few years..

C

**chjr1973** · 16th May 2009, 09:27 PM

I realize that most readers here probably don't play the tourneys a lot, or maybe they do..anyway today I tried a little test with the tourneys at 7 Sultans. Me, my sister and brother all have accounts there. My sister is over 300 miles away and my brother is about 50 miles away. We finally all got together on the phone and all entered the same free tourney this morning.

About 3 minutes in....bang! All three of us got the dreaded.."wheels spinning for ever" and the timer kept counting. Then we were all booted back to the games view screen. We all looked under the "my tournaments" tab and all three said the same thing...you are not registered for any tournaments.

So, three different pc's. Three different internet connections and three different accounts all booted at the same exact time.

Sorry to rant about this, but this IS an MGS/7 Sultans problem without a doubt, no matter what they tell us.

C

**miket2112** · 17th May 2009, 03:50 PM

This has happened to me as well. Not just once, but many times. seems to happen on the smaller $50, 5 minute tournaments though. Same thing, about 3 min into the tourney and booted. The only difference is that it was at All slots casino.

**casinobonusguy** · 17th May 2009, 05:58 PM

this happens to all of the mgs casinos and even when you pay $20.00 a turn for the $20,000 weekend tournament .Another thing that happens to me is the games keeps spinning for 7-8 seconds between spins.Can be frustrating when you are in a high position and just need 1000 coins to get you in top 3 -I know LOL

**vinylweatherman** · 17th May 2009, 07:26 PM

Originally Posted by chjr1973

I realize that most readers here probably don't play the tourneys a lot, or maybe they do..anyway today I tried a little test with the tourneys at 7 Sultans. Me, my sister and brother all have accounts there. My sister is over 300 miles away and my brother is about 50 miles away. We finally all got together on the phone and all entered the same free tourney this morning.

About 3 minutes in....bang! All three of us got the dreaded.."wheels spinning for ever" and the timer kept counting. Then we were all booted back to the games view screen. We all looked under the "my tournaments" tab and all three said the same thing...you are not registered for any tournaments.

So, three different pc's. Three different internet connections and three different accounts all booted at the same exact time.

Sorry to rant about this, but this IS an MGS/7 Sultans problem without a doubt, no matter what they tell us.

C

If that means different PROVIDERS, and the boot out was simultaneous, then this is proof it is NOT THE PLAYER'S CONNECTION, it IS something to do with MGS, the tournament servers, and where they are located, and how MGS choose to connect them to the players through the internet VIA THE CASINOS rather than directly.

It is interesting that what seems to break is NOT the players connection to the casino, but the connection between the logged in casino lobby and the tournaments. I have had this, booted from a tournament, then they just don't exist, yet I am NOT booted from the lobby, and can even play the games in the casino with no lag at all.

The 7-8 second lag between spins is something I experience often, and sometimes it ends in being booted altogether. Oddly enough, if I get a run of spins like this, and I just STOP, and wait over 5 seconds, I find normal service is resumed, and I don't end up getting booted. This is NOT ACCEPTABLE however, since the TOURNAMENTS ARE TIMED, which is why MGS need to have some serious pressure applied to them to fix this issue properly.
This is proving impossible, they refuse to respond to players, and they even refuse to respond to CASINO OPERATORS who bring the problem to them WITH PROOF!!!!!! (Playlogs & session logs).

MGS make the same money (so they think) whether the tournaments work great, or are malfunctioning. Casinos are simply giving out free tournaments instead of bonuses, so players are being hampered from boycotting the paid ones since their promotional bonuses are now free tournaments instead of cash prizes.

**chjr1973** · 17th May 2009, 11:05 PM

Originally Posted by vinylweatherman

If that means different PROVIDERS, and the boot out was simultaneous, then this is proof it is NOT THE PLAYER'S CONNECTION, it IS something to do with MGS, the tournament servers, and where they are located, and how MGS choose to connect them to the players through the internet VIA THE CASINOS rather than directly.

vinylweatherman,

Yes this was 3 different providers and yes, the boot out was simultaneous. I said, while on the phone that my reels were in the "spin for ever mode" to which my brother and sister said they had the same thing. Then...poof...back to the lobby with no tournaments listed under "my tournaments" for all of us.
The worst part is that the timer must be somewhere local on the machine as it keeps counting even when you can't play.

I will never pay to get into any tournament until this is fixed.

C