Pantasia problem

[tibutibu]

Hello,

I am posting the same response I sent to CM. They did not reply to it. They banned my casinomeister account, forcing me to open a new one to explain my side. Casinomeister must be drunk with power and terrified of an honest debate. Please make a fuss if they delete my post and ban me from answering.

Hello again,

All you told me was that the casino reported that other accounts attempted to use my moneybookers account. Then you accepted their word against mine.

The casino has been inconsistent as to the reasons why my winnings were denied. First they said I opened multiple accounts from the same household, IP, or address. Then, they said I had used my moneybookers account to fund other casino accounts not in my name. Lastly, they now say there were attempts to use my moneybookers to fund other casino accounts.

The burden of proof is upon them. I expect some evidence to be shown before confiscating my money and smearing my name. As I denied each of their claims, no evidence whatsoever was provided. Their first claim has been withdrawn. I can provide my moneybookers statements showing that their second claim is fictitious. As for their third claim, I do not know anyone who would attempt to use my moneybookers to fund their casino account, but if there were such attempts it is likely by hackers or fraudulent casino staff as I keep my information very private. I have heard of people´s ewallets being attacked in this way.

You have sided with them based on shaky, inconsistent claims backed by no evidence. This reflects very poorly on your arbitration process and I will have to take my claim to another level if you refuse to consider my side.

Ronald

[spearmaster]

You were given a chance to respond by MaxD and instead you berated him and provided nothing to support your claim.

You have one more chance - right here - put up or shut up.

[Casinomeister]

Hello,

I am posting the same response I sent to CM. They did not reply to it. They banned my casinomeister account, forcing me to open a new one to explain my side. Casinomeister must be drunk with power and terrified of an honest debate. Please make a fuss if they delete my post and ban me from answering.

Hello again,

All you told me was that the casino reported that other accounts attempted to use my moneybookers account. Then you accepted their word against mine.

The casino has been inconsistent as to the reasons why my winnings were denied. First they said I opened multiple accounts from the same household, IP, or address. Then, they said I had used my moneybookers account to fund other casino accounts not in my name. Lastly, they now say there were attempts to use my moneybookers to fund other casino accounts.

The burden of proof is upon them. I expect some evidence to be shown before confiscating my money and smearing my name. As I denied each of their claims, no evidence whatsoever was provided. Their first claim has been withdrawn. I can provide my moneybookers statements showing that their second claim is fictitious. As for their third claim, I do not know anyone who would attempt to use my moneybookers to fund their casino account, but if there were such attempts it is likely by hackers or fraudulent casino staff as I keep my information very private. I have heard of people´s ewallets being attacked in this way.

You have sided with them based on shaky, inconsistent claims backed by no evidence. This reflects very poorly on your arbitration process and I will have to take my claim to another level if you refuse to consider my side.

Ronald

Geeze - the crap Max and I put up with

Here is a part of the response we received from the casino:

This account is linked to other accounts in different countries and all accounts attempted to use the same Moneybookers account.

We forwarded this statement to the player to the player. He responded as such:

Hello,

You will just take their word for it? What kind of arbitration is that? I
told you that that's what they told me but I dispute it and they have shown
me no evidence proving that. A casino can claim whatever they like and you
blindly believe them? Please explain your postion. This issue is not over.

We weren't taking their word for it - we were passing along information. You get the information, you accept it or rebut it. The ball is in your court.

The player chose to offer nothing to refute this claim. He received his last deposit back and Max and I considered this case closed.

So like Spearmaster said, put up - or shut up.

[Casinomeister]

By the way, this is the "member" who PABd
http://www.casinomeister.com/forums/...ongordo88.html

Last log in 18 March - couldn't get in so he violates the forum's rules and signs up for another account. Doesn't say much for this member's veracity.

Instead of emailing me or Max, he chooses to bad-mouth us here.

[Rhyzz]

Ah you gotta love bonus abusers, they deposit and deposit and deposit until they get a win and then when it comes to withdrawing, they actually think these Casino's are stupid enough to let the money go through.

I dare say Casino's have some of the finest security checks on the interweb, so I have no idea why they think they can get away with opening multiple accounts...


Best of luck with this one CM

[Pinababy69]

I trust Rival casinos about as far as I can pick them up and throw them, but as far as Bryan goes, it looks to me like he's going/gone out of his way to be fair here, even allowing the OP to post under a DUPLICATE account.

So much as I hate Rival, let's see some of your proof poster. And I don't mean doctored screenshots of your Moneybookers account page. Funny thing is, reading his story.....it sounds legit to me, and he sounds sincere. But how else is someone who is lying supposed to sound right?

I can tell you I am keeping an open mind tibutibu, probably because your case is againt Rival for the most part. If this were a grievance against a casino I have faith in, I wouldn't even be reading this.

[classymom]

I do like the Rival software and am very interested to see how this plays out.

[BingoT]

Tibutibu can I ask you something?
Do you go by a name of Papajoe?
Why I ask is I never hear bad talk about Pantasia.
Thank You
B-T

[hippo925]

as far as Bryan goes, it looks to me like he's going/gone out of his way to be fair here, even allowing the OP to post under a DUPLICATE account..

Yeah, this was the first thing i noticed. Bryan is going out of his way to remain courteous to a poster that seems determined to believe that if it doesn't go his way than everyone is against him.

It's like going to court and yelling at the judge instead of trying to make your case. You won't get much sympathy if you berate the judge and it usually shows that you didn't have much of a case.

The OP should appreciate this opportunity and try to help his own case here. I hope everything works out fairly here.

[kmay87]

Hello,

I am posting the same response I sent to CM. They did not reply to it. They banned my casinomeister account, forcing me to open a new one to explain my side. Casinomeister must be drunk with power and terrified of an honest debate. Please make a fuss if they delete my post and ban me from answering.

Hello again,

All you told me was that the casino reported that other accounts attempted to use my moneybookers account. Then you accepted their word against mine.

The casino has been inconsistent as to the reasons why my winnings were denied. First they said I opened multiple accounts from the same household, IP, or address. Then, they said I had used my moneybookers account to fund other casino accounts not in my name. Lastly, they now say there were attempts to use my moneybookers to fund other casino accounts.

The burden of proof is upon them. I expect some evidence to be shown before confiscating my money and smearing my name. As I denied each of their claims, no evidence whatsoever was provided. Their first claim has been withdrawn. I can provide my moneybookers statements showing that their second claim is fictitious. As for their third claim, I do not know anyone who would attempt to use my moneybookers to fund their casino account, but if there were such attempts it is likely by hackers or fraudulent casino staff as I keep my information very private. I have heard of people´s ewallets being attacked in this way.

You have sided with them based on shaky, inconsistent claims backed by no evidence. This reflects very poorly on your arbitration process and I will have to take my claim to another level if you refuse to consider my side.

Ronald

I had to laugh at this post.

You didn't get the response you wanted from CM so you decided to bad mouth them to everyone here. Problem is, we've seen this so many times I can guarantee it won't have the effects you so desired.

I think what you should realise is that the PAB service is provided FREE. It's Max's and CM's prerogative to decide whether to tackle a PAB or not.

How I see it - you were busted for doing something against the terms and conditions and that's the end of it as far as the casino is concerned. Max did what he could. but if the casino stated what you claimed, that's the end of the road for your PAB.

I don't see how the burden of proof is on the casino. They already possess the evidence which lead to them making the 'allegations' so it is up to you to prove they are false.

People like you wind me up. Abusing casinos of which the repercussions will be noticed by legit players. You got your deposit back, so what more do you want?

Unless you seriously have done nothing wrong then it's time to give up I'm afraid. Have to ask though - (re the bolded bit) who are you going to take this to then?