Gold Vegas Casino

[silcnlayc]

I just played at Gold Vegas and made a small withdrawal. I am going to see how long this takes from start to finish. If what the rep says that they do withdrawals more than once a week (I think I read this somewhere), and the length of time is average, that would be great!..time is ticking..will update experience as it goes, to save others heartache or let them know how good they are..will keep you posted..tick, tick, tick....

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[Rusty]

I have already been spammed by them any unsolicited mail with the word Gold in the title heads straight to the bin.

[silcnlayc]

It has been over 24 hours and I am still waiting for the email I was told would be sent yesterday from accounting for withdrawal docs. I have emailed them with no response.

It is still sitting in pending which doesn't surprise me since I have not gotten the promised email from yesterday on the procedure of withdrawals.

I read all the T&C's I can find I think and I cannot find anywhere anything mentioning withdrawals. Maybe someone with better eyes can find this? Ahh well.. will wait and see I guess..

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[vinylweatherman]

It has been over 24 hours and I am still waiting for the email I was told would be sent yesterday from accounting for withdrawal docs. I have emailed them with no response.

It is still sitting in pending which doesn't surprise me since I have not gotten the promised email from yesterday on the procedure of withdrawals.

I read all the T&C's I can find I think and I cannot find anywhere anything mentioning withdrawals. Maybe someone with better eyes can find this? Ahh well.. will wait and see I guess..

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Not a good sign.

You have a pending withdrawal, and CS are ignoring your emails, prompted by the fact they FAILED to follow their own procedure and request documents by email.
NOW you have a message inviting you to take ANOTHER bonus in your screenshot.

The weekend now gives them the perfect excuse to delay 48 hours more, however, REGULAR CS should STILL be responding to your emails, even if it is only to annoy you further by telling you to wait till Monday.

Now you have sampled their service levels, you can decide whether it is appropriate for you to carry on playing there.

IF you can phone, or use live chat, try asking support why they are ignoring your emails. If live chat, keep a record of the excuse for future reference

[silcnlayc]

IF you can phone, or use live chat, try asking support why they are ignoring your emails. If live chat, keep a record of the excuse for future reference

I did go to live chat and they said they tried to call me...um, I have caller ID and I had no missed calls and was NOT called and I told them that. They then said that accounting needs the docs to process my withdrawal and it will be another 48-72 hours once they receive them (already sent) , you are GOOD VWM...to know that they would do this before I did ..but we will see. As you said, now they got the weekend and more I guess to peruse my docs at their leisure and nit pik it to death..

NOW you have a message inviting you to take ANOTHER bonus in your screenshot.

Yes it does get annoying when trying to chat...

Tick the 25th, tock the 26th, tick the 27th , tock?....times a wasting....

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[silcnlayc]

It is now the 29th. The casino rep has not answered any emails, or has been here since the 20th. I did send him a message to see if he would help expedite this.

So I went back to chat but the do not have the button to send a transcript so I copied the entire thing as we went along...the denied getting anything from me, and then said the sent me an email which I never got, (I guess after being caught in a lie saying they called me they had to say this now).

They now say they have NOT received my docs on the 27th after they said they did..I resent them and now they are on notice that they were sent stamped the 27th AND the 29th now.

I guess as someone else said, that maybe this brand of casino is going bust due to lack of players...

[Nifty29]

Im not surprised they have no players. The slots are in competition with Orbis for the "Maggotty Old Pile Of Dogs Droppings Award" for the most ill-conceived and badly-designed online slots.

Im surprised you could actually win anything to cash out!

I really hope you get your money

[silcnlayc]

Im surprised you could actually win anything to cash out!

Hope they process it tomorrow since it seems that is the only day the othe casino does withdrawals so hopefully this one does this too.

Something interesting on thier games came to me as I was playing...I was on a really good roll for 2 days there and I kept hoping NOT to hit the bonus round since it screws up the rhythm and they are lousy anyway but the play time and payouts were really continuous...

I raised my bet really high (to me that is), higher than I usually bet and found I would hit a nice piece of change every 5-8 spins (bet around$3-$3.75) and hit around $60-$90 wins on a lot of these wins..only 3 games seemed to pay out like this...and I actually got to like playing them after 2 days of playing with the same deposit..

I wish they would have kept their promise of being here and responding to players as the rep said in the other post...shame..I think I would have gone back and played some more if not for this lack of response..

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[slotheadlizard]

Hope they process it tomorrow since it seems that is the only day the othe casino does withdrawals so hopefully this one does this too.

Something interesting on thier games came to me as I was playing...I was on a really good roll for 2 days there and I kept hoping NOT to hit the bonus round since it screws up the rhythm and they are lousy anyway but the play time and payouts were really continuous...

I raised my bet really high (to me that is), higher than I usually bet and found I would hit a nice piece of change every 5-8 spins (bet around$3-$3.75) and hit around $60-$90 wins on a lot of these wins..only 3 games seemed to pay out like this...and I actually got to like playing them after 2 days of playing with the same deposit..

I wish they would have kept their promise of being here and responding to players as the rep said in the other post...shame..I think I would have gone back and played some more if not for this lack of response..

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You know I am really glad you are keeping us up to date on this. I was gonna deposit and play this weekend for sure. Like you I played the games before and did pretty well once raising my bet. I didn't get far enough to cahs out, but could have a little.

Since no word from them on your payout, I'm starying far away. It would have been better just to tell you the truth no matter how long it really takes. I'll just delete instead. Hope you get paid on Mon. Good Luck

[slotheadlizard]

Any updates silc? Hoping for a good outcome