RTG'S

[slotplayer]

well if they're installed you can just click start > all programs then
right click on the launch program and choose send to desktop (shortcut).

I had zonealarm installed and the other day it said it had an upgrade available. So I said ok. It completely trashed my system. After that I could only get out to secure sites suchas paypal and my online banking.

I could reboot (but that was dog slow) and only access non-secure sites like CM, yahoo etc.. for about 10 minutes and then it would stop accessing any sites except for the secure sites. I'd see "waiting for" with the ip number in the bottom status bar.

I uninstalled the program via the Add/Remove and tried to download it again. It would get to 99% and say server not responding.

I finally somehow got it reinstalled and tried to use their uninstall program but it gave me some grief about admin. so I tried logging in as a guest, bla bla bla.

Finally I found a utility in their forum that uninstalled it in a few seconds.

The machine ran like brand new after that.

I heard it was a good program but it always slowed this computer down even when I first installed it.

I ran Ccleaner to clean up the registry a little.

[Rusty]

ok opened AVG went to resident sheild only thing checked is
ask me before removing threats

ya lost me here
click the manage exceptions tab in resident shield.
click add path.
find the location of the casino execute files that are disappearing and add them.


Jazzy when I install them er download there are 2 icons per casino left on desktop an I leave them there when I reboot they vanish

I do Thanks yas for tryin to help but this has been beating me up oh gosh well over a yr when I picked up a virus an got rid of it an had to do a complete recovery

Cindy

No worries.
I assume you have a folder on your desktop "unused desktop shortcuts", if so do the shortcuts appear in there, this would mean that disk cleanup was responsible.

Back to the AVG thing there is an easy to find out if this might be responsible before we do what I suggested so.
Make sure you have the shortcuts on your desktop.
right click AVG task bar icon
open AVG interface
double click resident shield
uncheck resident shield active box
save changes
reboot your PC

If the shortcuts are still there we know AVG is responsible, if not then it is something else

Either way go back in AVG and ensure you check resident shield active box again and save.

It could be if none of the above works your user account is messed up which sounds possible if you have had big problems in the past.
A workaround would be to create a new account.


To do this (First ensure the shortcuts are on your desktop)
goto control panel
click user accounts
click create a new account
give it a name,click next
ensure computer administrator is checked.
When finished reboot and when prompted select the account you have just set up.
Hopefully if this was the problem the shortcuts should still be there.

[RobWin]

Jas, if you are running "Zonealarm" then you should disable "Windows Firewall" since you would now have Three (3) conflicting Firewalls up an running if you are also using a Router too...too much confusion going on for the processor and registry.

EDIT: The other thing too is that "Zonealarm" is also a virus protection program and it will conflict with AVG if you are using both of them simultaneously.

[Rusty]

Jas, if you are running "Zonealarm" then you should disable "Windows Firewall" since you would now have Three (3) conflicting Firewalls up an running if you are also using a Router too...too much confusion going on for the processor and registry.

EDIT: The other thing too is that "Zonealarm" is also a virus protection program and it will conflict with AVG if you are using both of them simultaneously.

I suspect She is using Zone alarm free which is just the firewall Rob.
Zone alarm and AVG free are a good combo but as Rob says it is best to turn Windows firewall off.
Goto control panel and select Network and internet settings.
Select windows firewall and make sure the off box is checked.
I have not heard of the software firewall conflicting with a hardware firewall (Router) although it maybe overkill to have both it may also add an extra layer of protection and should work fine.

[littlebit]

When you click on the download from an RTG site and the window pops up, are you chosing Save or Run ? With the casinos disppearing after a reboot, it just made me wonder if that could possibly be one of the problems . I realize you have gambled online and done downloads for years so this question isn't meant in an insulting manner. With everyone helping eliminate possibilites, I didn't see this one and will take a smack if I just failed to see it. LOL.

I'm one of those who strives to save every minute of extra work I can. At my age, I don't have time to waste. So, I created a folder on my desktop and titled it Casinos. Whenever I download a new casino and it installs, I then drag the casino desktop icon into the folder. When and if I want to play, there are all my little casinos together. It's easier for me that way than scrolling down the Programs list, even though I do alphabetize those, too.

[slotplayer]

I suspect She is using Zone alarm free which is just the firewall Rob.
Zone alarm and AVG free are a good combo.

When I was having the trouble with zonealarm (the freebie as well) a bunch of programs including the casinos were no longer listed in my (Crtl Panel) Add/Remove programs. Once ZA was removed they all reappeared.

Perhaps disable ZA in the startup and reboot to see if the icons stay or go?

[jas2587]

No worries.
I assume you have a folder on your desktop "unused desktop shortcuts", if so do the shortcuts appear in there, this would mean that disk cleanup was responsible.

Back to the AVG thing there is an easy to find out if this might be responsible before we do what I suggested so.
Make sure you have the shortcuts on your desktop.
right click AVG task bar icon
open AVG interface
double click resident shield
uncheck resident shield active box
save changes
reboot your PC

If the shortcuts are still there we know AVG is responsible, if not then it is something else

Either way go back in AVG and ensure you check resident shield active box again and save.

It could be if none of the above works your user account is messed up which sounds possible if you have had big problems in the past.
A workaround would be to create a new account.


To do this (First ensure the shortcuts are on your desktop)
goto control panel
click user accounts
click create a new account
give it a name,click next
ensure computer administrator is checked.
When finished reboot and when prompted select the account you have just set up.
Hopefully if this was the problem the shortcuts should still be there.

ok I can only answer 1 at a time as I have not learned how to multi-quote
Rusty I did this:

Back to the AVG thing there is an easy to find out if this might be responsible before we do what I suggested so.
Make sure you have the shortcuts on your desktop.
right click AVG task bar icon
open AVG interface
double click resident shield
uncheck resident shield active box
save changes
reboot your PC

If the shortcuts are still there we know AVG is responsible, if not then it is something else
an rebooted an it stayed there also when I go to start all programs it shows them like it should

so we have that part solved

I have noticed when i go to put the what they call "Smart Download" in the folder that I have labled casino's it says there is all ready 1 there do you want to replace it when I say no as it is for a certain casino it wont let me put it in the folder

Thanks
Cindy

[jas2587]

Jas, if you are running "Zonealarm" then you should disable "Windows Firewall" since you would now have Three (3) conflicting Firewalls up an running if you are also using a Router too...too much confusion going on for the processor and registry.

EDIT: The other thing too is that "Zonealarm" is also a virus protection program and it will conflict with AVG if you are using both of them simultaneously.

Windows is disabled a very Dear Friend at GG that knows her stuff told me long time ago to disable windows
Router is that the box I have sitting on my surround sound that we have 3 pc's plugged into then they go to the cable box if so then I have a router

also Gary has a router in the garage er tool room dont know what that is used for tho

I have used AVG an Zone Alarm for years now no wonder my pc never types what I mean

nah just messing with ya didnt know it would cause a conflict
Thanks
Cindy

[jas2587]

I suspect She is using Zone alarm free which is just the firewall Rob.
Zone alarm and AVG free are a good combo but as Rob says it is best to turn Windows firewall off.
Goto control panel and select Network and internet settings.
Select windows firewall and make sure the off box is checked.
I have not heard of the software firewall conflicting with a hardware firewall (Router) although it maybe overkill to have both it may also add an extra layer of protection and should work fine.

if its FREE I got it

Cindy

[jas2587]

When you click on the download from an RTG site and the window pops up, are you chosing Save or Run ? With the casinos disppearing after a reboot, it just made me wonder if that could possibly be one of the problems . I realize you have gambled online and done downloads for years so this question isn't meant in an insulting manner. With everyone helping eliminate possibilites, I didn't see this one and will take a smack if I just failed to see it. LOL.

I'm one of those who strives to save every minute of extra work I can. At my age, I don't have time to waste. So, I created a folder on my desktop and titled it Casinos. Whenever I download a new casino and it installs, I then drag the casino desktop icon into the folder. When and if I want to play, there are all my little casinos together. It's easier for me that way than scrolling down the Programs list, even though I do alphabetize those, too.

I choose save an then run never ever would take a post fron you as insulting
I also have a folder for casino's an virus stuff an screenshots
I never ever thought not to save them while downloading tho

Thanks littlebit

Cindy