can a rep from club world pm me or answer to this post

[jas2587]

His picture actually shows that he funded this withdrawal with his eWalletExpress account...

Rob
that is the sad part about when you have to email a casino they do not READ what you send an they respond with a standard email

SAD we Fund with Quicktender or Ewallet an they want a copy of a credit card we never used

the casino's make no sense sometimes at all

Cindy

[AuntieIdiot]

plus i deposited my last play money with ewalletxpress and i want to exit to ewalletxpress


the credit card i used at a way earlier time when i tried the site out

I believe that Rocky made a deposit at one time or another using a credit card, if I am reading this correctly. If so, the casino would ask for a copy of the credit card, I believe. Every casino that I have played has required a copy of the credit card if I EVER had deposited using a credit card.

[RobWin]

OK, I think I may have missed reading that part...it does make sense now if that is the case.

[jas2587]

His picture actually shows that he funded this withdrawal with his eWalletExpress account...

that is the way I read it also no CC
unless he isnt showing ALL deposits


Cindy

[rockycatt]

Hi Rockycatt,

I have checked through this one for you and although we have received the fax you sent us unfortunately some of the information is not clear enough for us to read.

For example the the name and number on the credit card are not clear enough for us to determine if it is in fact the card you used to fund your account.

I realise that going through the account validation process can be a pain and I do appreciate your patience. Once the cashiers have signed off on your account though you will be able to withdraw funds from the casino without any further delays.

Feel free to PM me if you need to discuss this in more detail,

Kind Regards
Tom

im going to pm you and try to get your email adress so i can send a email attach ment to you of a picture of the credit card from my PC

the card is transparent its a american express card , by the way i dident use thst card to deposite the play money that generated this cash

then im going to try to post a picture here on the forum of it with the particular info blocked [for security reasons ]

respectfuly donald

[rockycatt]

a link is all i can do
http://s241.photobucket.com/albums/f...dIDdocs003.jpg

front above/ next is back
http://s241.photobucket.com/albums/f...dIDdocs004.jpg

[rockycatt]

Hi Rockycatt,

I have checked through this one for you and although we have received the fax you sent us unfortunately some of the information is not clear enough for us to read.

For example the the name and number on the credit card are not clear enough for us to determine if it is in fact the card you used to fund your account.

I realise that going through the account validation process can be a pain and I do appreciate your patience. Once the cashiers have signed off on your account though you will be able to withdraw funds from the casino without any further delays.

Feel free to PM me if you need to discuss this in more detail,

Kind Regards
Tom

jason i have pm'd you for a email other than the club world one because it is the only email address that wont work either way from my mail client

ialso added my email address rockycatt@comcast.net please replie
thank you donald

[GGW Laurie]

it is a royal pain getting the docs approved sometimes(not clear enough ect), i know, but it is worth it in he end and im sure tom will do everything he can on his end to help you............laurie

[rockycatt]

[mercy]

Rocky, I just looked and to tell you the truth, I can read the front, but the back........... well, that's probably why they are denying you. Has the rep been in further touch with you?