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Thread: How long do payouts from virgin casino generally take?

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    Therk is offline Newbie member
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    How long do payouts from virgin casino generally take?

    I withdrew about $70 nine days ago and it still has not come to my credit card. Is this normal?

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    Hi Therk,

    Can you email me your Virgin Casino account details; we'll look into it.

    Thanks,
    Pierrick Leveque
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    Casinomeister  (16th February 2009), RobWin (17th February 2009)

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    In the UK it's 2/3 working nights for withdrawals to cards and next day for Neteller.


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    Therk is offline Newbie member
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    Quote Originally Posted by prk View Post
    Hi Therk,

    Can you email me your Virgin Casino account details; we'll look into it.

    Thanks,
    Hi prk, thanks but I have already emailed support about 3 days ago and have no received a reply. Do you have a personal email?

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    Therk is offline Newbie member
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    08/02/2009 13:39:37 UTC Withdrawal ($73.00) $0.00

    11:54pm 17th February now so nearly 10 days. Could you please contact me at therkster@gmail.com

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    RobWin is offline closed account
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    Quote Originally Posted by Therk View Post
    Hi prk, thanks but I have already emailed support about 3 days ago and have no received a reply. Do you have a personal email?
    Pierrick Leveque
    Head of Affiliates
    affiliates@virgingames.com

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    prk (17th February 2009)

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    Therk is offline Newbie member
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    Thank you, I have emailed them at that address now, will let you know when/if something happens.

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    Quote Originally Posted by Therk View Post
    Thank you, I have emailed them at that address now, will let you know when/if something happens.
    Something happened (about an hour ago): I replied to your second set of questions regarding Virgin Casino's withdrawal process.

    Hope that helps, cheers.
    Pierrick Leveque
    Head of Acquisition
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    http://www.virgingames.com/affiliates
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    Winner "Affiliate Program of the Year" EGR Awards 2010
    Winner "Affiliate Program of the Year" EGR Awards 2009
    Winner "Best Bingo Affiliate Manager" CAP Awards 2009
    Winner "Best Casino and Gaming Affiliate Program" A4U Awards 2008

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