Wanda...I can remember being sooooo excited about them coming out with "bonus" slots like Diamond Deal and Sizziling Scorpions!
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Wanda...I can remember being sooooo excited about them coming out with "bonus" slots like Diamond Deal and Sizziling Scorpions!
ballysdb (1st February 2009)
Oh and just an update on Belle Rocks customer service...I started emailing them Tuesday, kyle called them on Wednesday & could not understand the person except that he thinks she said someone would get back with us. Its Saturday and not even as much as an automated response has happened...has there been a change in management?
The craziest thing is that YESTERDAY we received another invite to do the SAME PROMOTION (on a different day as you will see below)...COME ON BELLE GET YOUR CHIT TOGETHER!!! I was hoping i would not have to even write anything in the complaint section but obviously...I am complainingTime to pull up my big girl panties and move on to another group I guess.
It feels like a break up!
The audacity....
Promo Reference: 11913
Hello Kyle
Have we got a deal for you: You qualify for an amazing mystery bonus this coming Tuesday, and all you have to do is play!
That’s right, Kyle, simply:
1. Enter the promo by visiting
www.bellerockentertainment.com/loyaltymystery2. Deposit between Sunday (February 1) and Monday (February 2) and place your bets to earn at least 200 loyalty points during the same time.
3. You will receive an amazing mystery bonus on Tuesday, February 3.
Remember that you can keep an eye on your loyalty point earnings by visiting the Rewards page and selecting the Statement option.
It’s that simple and all you need to do is play; so log in on Sunday and Monday and let us entertain you!
Winning wishes
The Promotions Team
Belle Rock Entertainment
wanda5
Yes i got my email also. Well will see what happens with this one. Strange part is they also sent another promotional email before it for a bonus so im wondering if you take the bonus out, it might make that mystery bonus void.
Im finding the casino dead today anyways so im not sure it matters for me.
Cw seems to be hitting for me the past 3 days so i will stick with them till that dry spell hits again.
Hmmm Belle Rock and scamming lol -- I not played at Lucky Nugget Before but I see they have a 200% offer on - so I made a deposit and Emailed them to get 200% ..nothing happened so I clicked on a link they'd sent me - and all I got was 100% and now they say system is fully automated and I cant have the other 100%![]()
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Ah well, live and learn
Still no answer via email and no bonus. I dont know how they are getting away with this. It would be different if it were just a "gift" bonus. But these f-tards make you EARN it and then don't give you what they made you fight for. So most people who are close to having 200 points WILL make a deposit & they know it.
They offered it to me again and I wrote them and asked if they are out of their minds...they never responded to that either.
I don't like to piss & moan but I don't like being played by a place I have been loyal to for so many YEARS.
Again, this throws up a red flag...why would I ever make another deposit there?
wanda5
I made a small deposit on sat and i was going to make another sunday and put in for this bonus again. Instead i did nothing i thought after reading your post and how i was treated if this is their attitude then they will loose me as a player there also. I have a hard time depositing into 32red but at least when they offer something they give it. So if im going to play mg i will just have to pick up a prepaid card and move on.
Awww I SO know how you feel. Seems like so many hit the rogue list and I was comfortable for YEARS w/ Belle Rock...I'm heartbroken.
They actually put $10 in our account yesterday...still never answered our emails and THAT is just a red flag to me...why would I put my hard earned money in a casino that takes weeks to respond to emails OR never responds???
$10...WOW how "AMAZING" It only took about $200 to earn it.
best of luck lauram!
wanda5
Unreal im not sure why they start that email off with - Double your income deposit, and a surprise bonus will be in your account on tues. We all know you can't make a 5 dollar deposit to double to 10. So where did they get the 10 from they gave you. I didn't even bother im so fed up with rtg and mg the way the games are running past few weeks. The disconnections the lagging the lack of support and the emails with codes that don't work. Makes you wonder if they think any of us players have any integrity whatsoever.
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