Enough is enough

**monkeymagic** · 23rd January 2009, 06:10 AM

So my stakes started to get really high. I wasn't happy spining 2.25 or 4.50 a spin anymore. It had to be more, like 11.25 or 22.50 or even 45.00 spin. I've probably done about 30-40k since last November, chasing.

Enough is enough and drastic measures have to be taken.

Paul: Thank you for contacting us, marc. My name is Paul, how can I help?
marc: hi paul my account number is 32RExxxxxxxx...pls can you bar me for life with your software..i cannot do it anymore...thx mate
Paul: Hi Marc
marc: hi
Paul: Marc if you want to self exclude you must follow the steps through the web site
Paul: http://www.32redpoker.com/about/responsible-gaming.html
marc: i dont play poker...just casino
marc: can you ask Pat H just to cancel my account and never let me back...im doing all my cash...its killing me
marc: just block my account ok...i can't do this any longer...got 2 kids and all that
Paul: you will still need to complete detail on responsible gaming on: http://www.32red.com/responsible-gam...ommitment.html
Paul: sorry to hear about that Marc
marc: i am trying to do it, but it says your account details do not appear to be correct
marc: it's not working
marc: i have a casino account...not a poker account
Paul: I have closed your account Marc, but for our compliance you will need to self exclude yourself
marc: i did try but it didnt work...anyway thanks...say bye to Pat for me - he's an ok bloke and he used to pay me very quick..anyway enough is enough now cya mate
Paul: bye Marc

Be careful out there everyone. Don't get sucked in like me.

Take it easy....

Cheeky.

**Jasminebed** · 23rd January 2009, 06:25 AM

A casino that has all your details should be able to complete your request.

In fact, if they fail to comply, they might be liable for your losses.

Sometimes enough is enough, and I applaud you for recognisizing your "enough". The casino should help you here instead of requiring you to fill out more forms.

**cynthial** · 23rd January 2009, 11:41 PM

Damn Cheeky,

I am sure sorry to see what you are going through. Wow! Well, they say one step at a time and you have taken that step so nothing to do but keep plodding along. I fervently hope you find the strength you are looking for to harness this problem.

Maybe the answer lies in the smiles of those toddlers of yours. Load them into the ole pram and push them all over town. One step at a time.

Wishing you all the best.

Cyn

**Simmo!** · 24th January 2009, 12:10 AM

Originally Posted by Jasminebed

A casino that has all your details should be able to complete your request...The casino should help you here instead of requiring you to fill out more forms.

Originally Posted by monkeymagic

Paul: I have closed your account Marc, but for our compliance you will need to self exclude yourself

They did

I would imagine the forms, while not mandatory, are something that helps the casino prove to the powers-that-be it was a player request, at a guess.

Good move Cheeky. I know what you mean - the higher you bet the harder it is to come down. I actually did a similar kind of thing - closed most of my accounts and applied player protection limits to a few select ones just so I could keep abreast of developments and games for my websites and so that I wouldn't get sucked in.

Good luck and enjoy the money you save