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Thread: Stuppid email from Crazy Vegas

  1. #1
    player-72 is offline Newbie member
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    Stuppid email from Crazy Vegas

    I received invitation email from Crazy Vegas casino.A rew months ago i claimed Golden Riviera welcome bonus,now Crazy vegas offered me a special Crazy Vegas welcome bonus .I spoke on Crazy Vegas live chat and they told me that i will not received any welcom e bonus from Crazy Vegas.
    Why they are sending special invitation bonuses.Very stuppid joke:
    Invitation email:
    Hi (my Name)
    Crazy Vegas has a specxial invitation for you
    Join today and we wiil give you
    Play on us 1000 credits & 60 min- no deposit,no risk come see what its about keep the winnings.
    Your luck don`t stop there.Get 100% match when you play for real.We double your deposit.
    See you soon Crazy Vegas

  2. #2
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    Is that why you used a double 'p'?

    If they had addressed you in person in that email invitation and that it was from your registering and playing as a GR customer then the offer should stand. However, if this was a general offer from an affiliate then CR has the right to deny you a bonus. At least they were candid about it and didnt label you a 'bonus abuser' after you had claimed and won.

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    Quote Originally Posted by player-72 View Post
    I received invitation email from Crazy Vegas casino.A rew months ago i claimed Golden Riviera welcome bonus,now Crazy vegas offered me a special Crazy Vegas welcome bonus .I spoke on Crazy Vegas live chat and they told me that i will not received any welcom e bonus from Crazy Vegas.
    Why they are sending special invitation bonuses.Very stuppid joke:
    Invitation email:
    Hi (my Name)
    Crazy Vegas has a specxial invitation for you
    Join today and we wiil give you
    Play on us 1000 credits & 60 min- no deposit,no risk come see what its about keep the winnings.
    Your luck don`t stop there.Get 100% match when you play for real.We double your deposit.
    See you soon Crazy Vegas
    I have to agree with chuchu on this one.....it definitely looks like it's from an affiliate spammer.

    Crazy Vegas has a specxial invitation for you
    Join today and we wiil give you
    If you copy and pasted this, then it's definitely from a spammer. Notice the misspellings and the "x" in special - which is usually used to try and get around spam filters.
    Operators: If you don't know what Transparency means, then here you go.....now how about practicing it?

    Transparency, as used in the humanities and in a social context more generally, implies openness, communication, and accountability. It is a metaphorical extension of the meaning a "transparent" object is one that can be seen through. ...

  4. The Following User Says Thank You to winbig For This Useful Post:

    Jasminebed (8th December 2008)

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    player-72 is offline Newbie member
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    VPL

    The email was from:
    Vegas Partner Lounge <crazyvegas@vegaspartnerlounge.eu>
    Chuchu59 i used double "p" because my english is not perfect,is rather poor.

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    Quote Originally Posted by player-72 View Post
    The email was from:
    Vegas Partner Lounge <crazyvegas@vegaspartnerlounge.eu>
    Chuchu59 i used double "p" because my english is not perfect,is rather poor.
    I would suggest contacting VPL http://www.casinomeister.com/forums/members/vpl.html their representative in our forum. Even though the email shows crazy vegas as the sender, it doesn't mean it came from them. Contact VPL and send hime the full email to include header and links so that he can determine what affiliate is sending the spam. They are pretty good about closing down spam accounts.
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    Since the offer was from VPL itself you should take them to task and forward the email to them demanding an explanation. Bonuses are given at discretion but they cannot make you an offer and then rescind it without telling you why.

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    Quote Originally Posted by chuchu59 View Post
    Since the offer was from VPL itself you should take them to task and forward the email to them demanding an explanation. Bonuses are given at discretion but they cannot make you an offer and then rescind it without telling you why.
    I wouldn't assume it's from VPL just because the email address is in its header. That's an easy thing to do.
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  9. #8
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    VPL
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    RE: Spam?

    Hi there,

    I am the Customer Service Representative for Vegas Partner Lounge.

    I'd be more than happy to assist you by investigating the matter for you. In order to do this, I'm going to need the following:

    A copy of the original mail you received, along with your account details;

    Once I have the details I'll look into it and be able to give you an explanation as to what has happened here.

    Best regards,

    Curt.

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    vpl

    Spam email was from VPL,received next email from VPL:
    Dear Jacek,

    Thank you for your support at Vegas Partner Lounge.

    Please be advised that unfortunately if you have previously received this
    bonus at one of the other casino's within the Vegas Partner Lounge. You will
    then not qualify for the bonus again.

    We apologize for any confusion caused and trust that you find the above in
    order.

    The Casino strives to ensure you the best online gambling experience, offering
    the best promotions all the time. We also back our services with a 24-hour
    toll free helpdesk service. Contact us 24 hours a day, 7 days a week if you
    have any queries or suggestions.

    Regards,

    Nick
    The Support Team
    The Casino
    Vegas Partner Lounge
    First they send a special invitation bonuses,next email says "SORRY WE ARE SENDING SPAM EMAILS"

  11. #10
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    Quote Originally Posted by VPL View Post
    Hi there,

    I am the Customer Service Representative for Vegas Partner Lounge.

    I'd be more than happy to assist you by investigating the matter for you. In order to do this, I'm going to need the following:

    A copy of the original mail you received, along with your account details;

    Once I have the details I'll look into it and be able to give you an explanation as to what has happened here.

    Best regards,

    Curt.
    I am NOT impressed. Your company frequently do this to me. I was recently sent a special PERSONAL offer to join Aspinalls. It took quite a bit of searching to find that Aspinals was no longer exempt from the one bonus per group rule.

    This kind of thing is contributing HEAVILY to complaints about bonuses, as often the punishment is confiscation of winnings.
    Casino management PERSIST IN LETTING their affiliates off lightly, THEY "get a stern talking to", but PLAYERS get "their winnings confiscated".

    Where the offer is addressed IN PERSON, for example first & last name of player rather than a general "dear valued player", do not insult our intelligence by blaming affiliates, unless you are also prepared to admit that affiliates have been passed OUR FULL NAMES for the purposes of cross marketing.

    Casino Rewards do this, and I took them to task, and they fessed up that it was NOT "an affiliate", but themselves passing out details over to a marketing company so as to get us playing in all their casinos (presumably so they can bonus ban us).

    Normally, "clever" spam will address me as "Mr Vinyl Weatherman" or something similar - fantastic trap, gives them away even before I get as far as the bit about the $2400 SUB
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

  12. The Following User Says Thank You to vinylweatherman For This Useful Post:

    jas2587 (9th December 2008)

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