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Thread: Any 1 getting these errors at MG

  1. #11
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    Quote Originally Posted by winbig View Post
    pp in your rv?
    "I feel sullied and unusual" - Captain Jack Sparrow

  2. #12
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    Quote Originally Posted by winbig View Post
    Those are just ports that the casino communicates through. If you can connect to the casino and play other games, there's no reason to worry about them.

    I swear to )*Q!@&$#(@&Y$#$@# why are their technical support people so friggin whatever, that they have to send out a )*(@#&$@$ form letter.

    These entries are comments about the casino, not you


    What about reinstalling it? Duh....this step works 99% of the time.


    Duh.....this has NOTHING to do with the friggin DOWNLOAD casino, ONLY the Flash (web-based) version that us AMERICANS cannot play at any more.



    DUH.....Why? Do you friggin think we run 486's from 10+ years ago?



    WTF for? Do you think we're stupid? I worked tech support for 3 years. NOT ONCE did I tell someone to turn off those applications. The only time I saw fit to turn off my AV due to a casino application is when I was trying to download/install a RTG casino. There is NO reason at all to EVER turn off your firewall, if you choose to run one. Once installed, THERE IS NO REASON FOR ANYONE to turn these off.


    Again, WTF for? This would apply for a WEB BASED CASINO, not the downloadable versions. And by the way, it's not the CONNECTION it's hindering. It's WEB PAGES that need to use popups to function properly that are hindered. Unless you love 8973492734234 popup windows coming up in IE or FF, NEVER turn your popup blocker off. At the very most, allow popups for sites that you trust, such as pop-up notifications here at CM. I've never had an issue at any casino because my browser(s) were blocking popups.


    Does tech support for these casinos even READ a player's complaint/problem? Or just send out a #)(&*$@ form letter in reply to their questions as soon as they come in?

    I was able to help you solve this in 2 seconds and I don't even work for the casino!!!!! (not complaining at all, glad I could help....but I can't believe the tech support dept of some of these casinos. If they can't look at an error such as this and do as I did and advise you to simply reinstall the casino without having to contact Microgaming to get an answer, then they shouldn't be working as a tech support rep....because they obviously don't know sh!t from shinola.

    </rant>
    Thanks for this Winbig. I've always thought that disabling the firewall and virus software was a dangerous move but like the uninformed, followed the directions given on at least one occasion. I never will again as what you say makes sense (and it never did to me but we trust the tech people who are supposed to know way more than us ).

  3. #13
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    Quote Originally Posted by winbig View Post
    Those are just ports that the casino communicates through. If you can connect to the casino and play other games, there's no reason to worry about them.

    I swear to )*Q!@&$#(@&Y$#$@# why are their technical support people so friggin whatever, that they have to send out a )*(@#&$@$ form letter.

    These entries are comments about the casino, not you


    What about reinstalling it? Duh....this step works 99% of the time.


    Duh.....this has NOTHING to do with the friggin DOWNLOAD casino, ONLY the Flash (web-based) version that us AMERICANS cannot play at any more.



    DUH.....Why? Do you friggin think we run 486's from 10+ years ago?



    WTF for? Do you think we're stupid? I worked tech support for 3 years. NOT ONCE did I tell someone to turn off those applications. The only time I saw fit to turn off my AV due to a casino application is when I was trying to download/install a RTG casino. There is NO reason at all to EVER turn off your firewall, if you choose to run one. Once installed, THERE IS NO REASON FOR ANYONE to turn these off.


    Again, WTF for? This would apply for a WEB BASED CASINO, not the downloadable versions. And by the way, it's not the CONNECTION it's hindering. It's WEB PAGES that need to use popups to function properly that are hindered. Unless you love 8973492734234 popup windows coming up in IE or FF, NEVER turn your popup blocker off. At the very most, allow popups for sites that you trust, such as pop-up notifications here at CM. I've never had an issue at any casino because my browser(s) were blocking popups.


    Does tech support for these casinos even READ a player's complaint/problem? Or just send out a #)(&*$@ form letter in reply to their questions as soon as they come in?

    I was able to help you solve this in 2 seconds and I don't even work for the casino!!!!! (not complaining at all, glad I could help....but I can't believe the tech support dept of some of these casinos. If they can't look at an error such as this and do as I did and advise you to simply reinstall the casino without having to contact Microgaming to get an answer, then they shouldn't be working as a tech support rep....because they obviously don't know sh!t from shinola.

    </rant>
    Thanks Winbig. I always thought this advice was dodgy but as I'm not a techy always attempted to follow advice from people who I thought knew more than me . Next time I will follow my instincts and just reinstall when possible.

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