JF is closing off the US to NEW registrations

[cynthial]

And it continues.......




Update Regarding Flash Casino
and Progressive Games
Dear Cynthia ,

This is David Brickman, VP Player Affairs for the Jackpot Factory Casino Group. Yesterday you received an email informing you that our Flash “Instant Play” Casino and progressive jackpot games would no longer be available for our U.S. customers. I am happy to inform you that the decision to implement this change has been delayed until further notice.
I sincerely apologize for the premature notification but it was simply our intention to keep you informed of imminent changes rather than have you find out after the fact.

Thanks for your patience and understanding.

All the best,

David Brickman
Vice President of Player Affairs
http://www.jfspokesman.com
Jackpot Factory Casino Group

[RobWin]

And it continues.......




Update Regarding Flash Casino
and Progressive Games
Dear Cynthia ,

This is David Brickman, VP Player Affairs for the Jackpot Factory Casino Group. Yesterday you received an email informing you that our Flash “Instant Play” Casino and progressive jackpot games would no longer be available for our U.S. customers. I am happy to inform you that the decision to implement this change has been delayed until further notice.
I sincerely apologize for the premature notification but it was simply our intention to keep you informed of imminent changes rather than have you find out after the fact.

Thanks for your patience and understanding.

All the best,

David Brickman
Vice President of Player Affairs
http://www.jfspokesman.com
Jackpot Factory Casino Group

It basically sounds to me like the JFG can not make up their minds as to which route or what recourse they actually want to take regarding banning US players !!

[catrina m]

I just got this email:



Update Regarding Flash Casino
and Progressive Games
Dear Catrina ,

This is David Brickman, VP Player Affairs for the Jackpot Factory Casino Group. Yesterday you received an email informing you that our Flash “Instant Play” Casino and progressive jackpot games would no longer be available for our U.S. customers. I am happy to inform you that the decision to implement this change has been delayed until further notice.

I sincerely apologize for the premature notification but it was simply our intention to keep you informed of imminent changes rather than have you find out after the fact.

Thanks for your patience and understanding.

All the best,

David Brickman
Vice President of Player Affairs
http://www.jfspokesman.com
Jackpot Factory Casino Group

[babs7262]

You Know

I hate to sound harsh but ANYONE from the USA that decides to stick with an MG casino is nuts. I dont care if they offer $1000 no WR no max cashout bonuses. Mine are all still closed and to tell you the truth, It was the best thing I ever did besides closing my RTG's (except for one)

Where is the money for MG's gonna come from: Im not a stock market analyst and not counting this recent fall in the market, I see a huge fan base coming from Asia more than ever before, JMO. China is the next rising star in the future , even more than Japan and the healthier they get the more disposabe income they will have.

[brianzz]

I guess MG told them they couldn't do it right now so they'd make it appear as if they were delaying it

[catrina m]

In my opinion any US player that deposits in MG right now is just donating to a worthless cause.

Give it to one of Bryans list of charitys.

[jetset]

And it continues.......




Update Regarding Flash Casino
and Progressive Games
Dear Cynthia ,

This is David Brickman, VP Player Affairs for the Jackpot Factory Casino Group. Yesterday you received an email informing you that our Flash “Instant Play” Casino and progressive jackpot games would no longer be available for our U.S. customers. I am happy to inform you that the decision to implement this change has been delayed until further notice.
I sincerely apologize for the premature notification but it was simply our intention to keep you informed of imminent changes rather than have you find out after the fact.

Thanks for your patience and understanding.

All the best,

David Brickman
Vice President of Player Affairs
http://www.jfspokesman.com
Jackpot Factory Casino Group

This is absolutely incredible (and damned reprehensible, not to mention irresponsible!)

What are these guys all trying to do - create
confusion?

This has to be one of the worst bugger's muddles I've seen - noone seems to know WTF they're doing from day to day, let alone on a long term, professional plan.

[Jackpot Factory]

Hi everyone,

I would like to clarify some issues here. We decided to close of US players from Flash and Progressive game-play. It was scheduled for yesterday and as such we wanted to give our players advance notification. However, due to technical issues in our coordination with MGS this closure was unable to occur. Remember that we can make decisions but it’s up to our software provider to implement a proper solution.

We deliberated regarding to give advance notification knowing full well that with technical implementations things can always go wrong. I am proud to admit it was MY decision to send the notification because I firmly believe in keeping players informed as much as possible about what is going on. At the time the email was sent the closure was still a go. The situation with JF regarding the US really should not be terribly confusing. We ARE going to close off instant play and progressives in the near future but we are still open and will remain open for existing US customers on the download VIPER casino.

I posted this question on my blog and I will leave it for this forum to address. Do you prefer transparency even if a situation isn’t 100% definite, or would you prefer we wait to tell players about changes that have just occurred immediately after they are implemented but with no advance notification. I will say it very bluntly – you can’t have both. There are many technical issues coordinating with our software provider that sometimes things don’t go on schedule. Would love to hear some comments on this issue.

All the best,


David Brickman
VP Player Affairs
Jackpot Factory Casino Group
http://www.jfspokesman.com/index.php?bTag=jflh

[RobWin]

Hi everyone,

I would like to clarify some issues here. We decided to close of US players from Flash and Progressive game-play. It was scheduled for yesterday and as such we wanted to give our players advance notification. However, due to technical issues in our coordination with MGS this closure was unable to occur. Remember that we can make decisions but it’s up to our software provider to implement a proper solution.

We deliberated regarding to give advance notification knowing full well that with technical implementations things can always go wrong. I am proud to admit it was MY decision to send the notification because I firmly believe in keeping players informed as much as possible about what is going on. At the time the email was sent the closure was still a go. The situation with JF regarding the US really should not be terribly confusing. We ARE going to close off instant play and progressives in the near future but we are still open and will remain open for existing US customers on the download VIPER casino.

I posted this question on my blog and I will leave it for this forum to address. Do you prefer transparency even if a situation isn’t 100% definite, or would you prefer we wait to tell players about changes that have just occurred immediately after they are implemented but with no advance notification. I will say it very bluntly – you can’t have both. There are many technical issues coordinating with our software provider that sometimes things don’t go on schedule. Would love to hear some comments on this issue.

All the best,


David Brickman
VP Player Affairs
Jackpot Factory Casino Group
http://www.jfspokesman.com/index.php?bTag=jflh

First I would like to commend you for taking part here in the forum as a casino rep/manager and also thank you for trying to keep us as players informed...

I believe that we as customers would always prefer transparency David but in the same regard accuracy in reporting the facts and in that I mean that maybe the wording of your posts could have been just a little clearer regarding this situation...eg: "If all goes as planned with our software provider all US accounts will no longer be able to play our instant play and progressive games after Wednesday, etc."

Also, I would like to know why that we as US customers will still be able to play at the casino but not be able to play the instant play and progressive games ?? This does not even start to make any sense...why can we play all games other than progressives and instant play ?? I don't recall you commenting on this anywhere...

[jetset]

The first comment that comes to mind is "better coordinate your efforts"!

As I have said before, David, I commend your efforts to keep players informed here - you're about the only licensee guy that takes the trouble to do it and I believe it is genuinely appreciated.

I'm guessing your question above is rhetorical, because obviously everyone would like to get as much heads up notice as possible.

Unfortunately, if that isn't matched with an appropriate level of coordination between operator and software provider, it's going to result in frustration and occasionally harsh comment.

And you have to admit the stop-and-go stuff looks bad.

I think the frustration is directed not so much at you and your employers as the strangely disjointed and uncertain manner in which these US moves are being presented, which in the wider picture sense is confusing to those not part of the grand plan - assuming there is a grand plan somewhere and not a slew of operators all trying to do their own uncoordinated thing!

That, and the lack of an indication of what the future might hold for US players is frustrating the hell out of everyone...and imo scaring US players away for fear they will be caught short by a sudden closure.

Hang in and work on that coordination - it's nothing personal LOL!