Superior casino

[babs7262]

Man
I had a blast at Superior Casino tonight. I made a $25 deposit at 8pmish and it lasted about 2 hours plus I had $140 in cashouts. I wasnt low low rolling either, I was doing $1-$2 alot of the times

I love that scary Rich2, OMG I was getting fs after fs, some were crappy wins but I got 3 good ones (posted one at 100 times)

I went to that new Goblins and hit for $48 and $60 on the bonus round on 80 cent bets.

Went to Cleopatra and got fspins almost right away, only won $20 on max bet but still got tons of bonus and free spin rounds tonight. That scary rich is HOT tonight.

Now lets just hope my w/d goes ok. It should because I never take a bonus. I just made a straight deposit and w/d via QT

[babs7262]

Does anyone play VP at Rival? Just wondering how you like. Got my cashout without any problems and in less than the 48 hours stated. They didnt make me fill out any forms. I just sent them a few docs along with an email stating that my accounts have been in good standing with other rivals

I actually stopped playing at Rival and then for some reason wanted to try out Superior. I like it the best so far. I played some table games and won 3/4let it rides and 3/5 red dogs and got some nice hits on VP (nothing earth shattering but seemed fair)

Is there a Superior Rep here?

[Pinababy69]

There ya go Babs...not sure if they're still active, but it's worth a try.

http://www.casinomeister.com/forums/.../superior.html

[babs7262]

Dont make me eat my words Superior!!

I thought since it said processing meant I was gonna get paid within 48 hours but its been "processing" for 3 days now. My money is in limbo!! Can i please get paid?

[heatherad]

My AVG scanner stopped the download and said it detected a Trojan Horse Generic *Something or other*.
Is this one of those positive negative thingies or whatever you call it? Did anyone else get that virus alert when downloading? I didn't proceed with it because I wasn't sure.

[babs7262]

Hi
I made a deposit , no bonus taken. I won and cashed out last wednesday. It is now Monday and I still dont have my measly $80 in my QT account. I emailed them and they asked for written permission, which they didnt when i made my deposit. I sent this letter and got no money. I emailed them again and they said they couldnt read it. Why didnt they tell me this and wait until I asked where my money was again? And on top of it, they asked me to make a deposit to prove who I am. I did make a deposit when I played to begin with?

Can you please help
__________________

Edit, here is the email before the one they asked about a deposit. As you can see, they made no mention of my having to make a deposit (cc is rich's name)

Dear Barbara XXXXXXX

Since the credit card is not in your name, we kindly request you to send us a written permission from the card holder authorizing you to use the card to deposit at the casino.

Once we receive your documents will be approved and we will start processing your withdrawal.

If you have any further questions, please don't hesitate to contact us again.

Have a nice day.

Sincerely,

Tyrone
Superior Customer Service

[babs7262]

I just wanna add one more thing. As you can see I started out a very happy customer and it just spiraled down hill over $80???

This really disheartens me. And they wonder why they see bad press on here. Why didnt they just ask me earlier and mention a dep earlier and answer my emails earlier

Look at the date of my original post, This has been going on since last Wednesday night. I like this place but who wants to go through such hassles?

[RobWin]

Originally Posted by babs7262

I just wanna add one more thing. As you can see I started out a very happy customer and it just spiraled down hill over $80???

This really disheartens me. And they wonder why they see bad press on here. Why didnt they just ask me earlier and mention a dep earlier and answer my emails earlier

Look at the date of my original post, This has been going on since last Wednesday night. I like this place but who wants to go through such hassles?

I agree with you Babs, this does not look good on Superior Casino, and to have to wait this long to get a SMALL payout processed back to QT when we all know this can be done in a matter of hours if not minutes...nope, not good at all..

[babs7262]

Regarding your security documents.
We have left a message for the security department concerned with checking them and reviewing them.
You should get an update by email regarding the status within the 24 hours.

Thank you for understanding.

If you have any further questions, please don't hesitate to contact us again.

ANOTHER 24 HOURS???? this doesnt look good in my eyes either Rob. For a lousy $80 too. It will be a whole week before I see my money when they accepted my deposit w/o all of these documents to begin with.

[RobWin]

Originally Posted by babs7262

Regarding your security documents.
We have left a message for the security department concerned with checking them and reviewing them.
You should get an update by email regarding the status within the 24 hours.

Thank you for understanding.

If you have any further questions, please don't hesitate to contact us again.

ANOTHER 24 HOURS???? this doesnt look good in my eyes either Rob. For a lousy $80 too. It will be a whole week before I see my money when they accepted my deposit w/o all of these documents to begin with.

Understanding....are they nuts, we don't understand why all this delay is needed over $80 dollars...unfreaking real !!